Abby was absolutely fantastic on the phone. Abby called us back at a pre arranged time so no waiting on phone lines like some other companies. She gave us all the options are was really helpful. 100%... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Over 2 years, not a problem at all. Fantastic staff. I would like to point out the uniquely fantastic service provided to me by Carol after my Daughter passed her test. I would like to thank all a... Vis mer
Selskapet har svart
Spoke with Lorna today regarding my learner driver insurance. She went the extra mile in sorting an issue I had which normally would have affected the outcome but she persevered with it and managed to... Vis mer
Selskapet har svart
Absolutely delighted with the top tier service that Abby provided to me today. She was able to answer all my questions with confidence, she clearly explained all the services to me and she is an absol... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Collingwood Learner Driver
Skrevet av virksomheten
Learner Driver Insurance
We're Collingwood Insurance, an award winning Learner Driver Insurance provider offering Short-term and Annual insurance options.Our Learner Insurance helps provisional licence holders get extra driving practice in their own car, or in a friend or family member’s car, with no risk to the vehicle owners policy!
With Collingwood there's no black box to install in your car and there's no curfew on when you can learn to drive.
Plus, our insurance covers you to take your driving test in your own car!
Get a quote at the links below and start learning to drive today.
Additional benefits of Collingwood Learner Driver Insurance:
- Free Courtesy Car*
- Add a Parent or Spouse
- Accelerated No Claims Bonus**
- Windscreen Cover*
- Reduced Excess Using Approved Repairers
- UK Call Centre
- Immediate Online Documentation
- 24 Hour Claims Helpline
- Flexible Payment Options
- Optional Personal Accident Cover
- Optional Breakdown Cover
- Optional Key Cover
*Depending on the level of cover chosen **Terms conditions and underwriting criteria apply
Kontaktopplysninger
Collingwood House, NE29 6AR, North Shields, Storbritannia
- 0345 470 0014
- learners@collingwood.co.uk
- collingwoodlearners.co.uk
4,6
Enestående
17k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Is great customer service and these…
Is great customer service and these people very helpful
21. september 2026
Svar fra Collingwood Learner Driver
Hi Michal,
Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us!
If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help.
Kind Regards,
The Collingwood Team
Very helpful
11. september 2026
Svar fra Collingwood Learner Driver
Hi Elsie,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Kind Regards,
The Collingwood Team
Really shocked that they take the full…
Really shocked that they take the full years premium and charge an ADDITIONAL fee for cancelling the policy when you pass your test. THIS POLICY IS INVALIDATED WHEN LEARNER PASSES TEST BUT WHEN YOU CANCEL IT YOU WILL BE CHARGED IMMEDIATELY.
Am raising a formal complaint
19. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Collingwood Learner Driver
Hi Julie,
Thank you for getting back to us with further information to help us identify your Collingwood
Learner Driver policy and we are very sorry that your experience with us was not as you expected.
As you mentioned, we can see that you have raised a formal complaint and that is currently being dealt with internally. A final response will be with you shortly. In the meantime, if you would like to discuss anything further, please do not hesitate to get in touch.
Kind Regards,
The Collingwood Team
Fantastic service from Nick who was…
Fantastic service from Nick who was able to support me through the policy details.
19. september 2026
Svar fra Collingwood Learner Driver
Hi Choisanne,
Thank you so much for your kind words! We’re delighted to hear that Nick was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards,
The Collingwood Team
Svar fra Collingwood Learner Driver
Hi Jade,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Kind Regards,
The Collingwood Team
I found georgie very helpful and a…
I found georgie very helpful and a pleasure to deal with , she answered all my questions and set the policy up in no time at all , and at a great price , thank you so much
18. september 2026
Svar fra Collingwood Learner Driver
Hi Shane,
Thank you so much for your wonderful feedback! We’re delighted to hear that Georgie was able to provide you with helpful advice and support.
If your need any further assistance, please don’t hesitate to reach out.
Kind Regards,
The Collingwood Team
This learner insurance cost me just one…
This learner insurance cost me just one driving lesson a month, saved me money by letting my daughter practise in our own car, reducing lessons and avoiding retest fees, and she passed her test quickly – absolutely worth every penny!
11. september 2026
Svar fra Collingwood Learner Driver
Hi Nusrat,
Thanks for the great review!
We’re always delighted to hear when our customers have had a positive experience with us and have taken the time to share your thoughts with us.
If we can help with anything in the future, we are always here on hand to help with any queries or questions you have.
Have a great day.
The Collingwood Team
great experience making a change to my…
great experience making a change to my policy
18. september 2026
Svar fra Collingwood Learner Driver
Hi Ella-Grace,
Thank you very much for taking the time to share your thoughts with us. We truly appreciate your feedback and we’re delighted to hear that you had a positive experience with us,
Please let us know if there is anything we can help with in the future.
Kind Regards
The Collingwood Team
Renewal
I called today to renew my insurance and the gentleman i spoke to Ryan explained everything and made it easy for me to renew. Highly recommend. Thanks
18. september 2026
Svar fra Collingwood Learner Driver
Hi Mr Wilkins,
Thank you so much for your kind words! We’re delighted to hear that Ryan was able to assist you in a polite and efficient manner. Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards
The Collingwood Team
Svar fra Collingwood Learner Driver
Hi,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
I would highly recommend Collingwood…
I would highly recommend Collingwood Insurance. Abbey was extremely helpful and informative. She answered all my queries and left me reassured. I would have no hesitation in using Collingwood again and will certainly recommend them to friends and family.
17. september 2026
Svar fra Collingwood Learner Driver
Hi Ashton,
Thank you so much for your kind words! We’re delighted to hear that Abbey was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards
The Collingwood Team
Check the small print
Not happy with the amount of money charged when cancelling the policy. Passing your driving test is supposed to be great news but when you get a final bill that includes paying all of your annual policy when you've only had it 5 months plus a cancellation fee it takes the glow off
17. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Collingwood Learner Driver
Hi Ms Silcox,
Thank you for taking the time to leave a review and we’re sorry to hear that you were unhappy with the service we provided.
We’ve asked Trustpilot to reach out to you to help us identify your policy, and in the meantime, please bear with this brief acknowledgement.
Kind Regards
The Collingwood Team
Very helpful and answered all my…
Very helpful and answered all my questions and polite
17. september 2026
Svar fra Collingwood Learner Driver
Hi Michelle,
Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us!
If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help.
Have a great day!
The Collingwood Team
Lovely customer service
Lovely customer service, explained it all very well and clearly, took time to help, overall amazing
16. september 2026
Svar fra Collingwood Learner Driver
Hi,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
Made the process of getting my car…
Made the process of getting my car learner insurance easy and fast with great prices and very friendly customer service
16. september 2026
Svar fra Collingwood Learner Driver
Hi Oscar,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
Satisfied customer
Easy to deal with and competitive price for new driver.Very pleased with level of service.
9. september 2026
Svar fra Collingwood Learner Driver
Hi David,
Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us!
If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help.
Have a great day!
The Collingwood Team
£40 Cancellation Fee is a nasty surprise
This company don't tell you about a £40 cancellation fee when you take the policy out. It's a hidden fee. They're also quite sneaky in how they wait until a certain time has passed for there to be no premium refundable, before contacting you to say if you have passed the test, to cancel it and you owe us £40 to cancel. Crafty, underhand and deceitful.
I also phoned up customer service just now and I informed them that if I had to pay £40, that I would leave negative reviews across all Collingwood Insurance accounts online due to the underhand way in which they insist on a £40 "cancellation" fee.
They were quite happy for me to leave them. So any "reply" from one of their reputation manager agents below that will no doubt follow this review is simply worth nothing at all.
Thankfully we had no accident during the policy, but with these sorts of underhand tactics by this company, I'd be very wary and read all the small print before considering using them.
16. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Collingwood Learner Driver
Hi Chris,
Thank you for taking the time to leave a review and we’re sorry to hear that you were unhappy with the service we provided.
We’ve asked Trustpilot to reach out to you to help us identify your policy, and in the meantime, please bear with this brief acknowledgement.
Kind Regards
The Collingwood Team
Excellent!
My call was answered very quickly. The gentleman that answered was clear and concise and explained everything very well and the price was good as well😀
14. september 2026
Svar fra Collingwood Learner Driver
Hi Helen,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Have a Great Day
The Collingwood Team
Great insurance
Super cheap and reliable plus I got a year of no claims using them
15. september 2026
Svar fra Collingwood Learner Driver
Hi Jessica,
Thanks for the 5* review. We’re always delighted to hear when our customers have had a great experience with us!
If you need anything in the future, or have any questions that we can answer, please don’t hesitate to reach out and one of the team will be on hand to help.
Have a great day!
The Collingwood Team
Very smooth and easy.
The company is answering the phone and I'm not talking to a robot! I had a wonderful conversation with Rachel who ran me through the application and answered every question throughly without blinking. Rachel knows her customers and her stuff.
15. september 2026
Svar fra Collingwood Learner Driver
Hi Russell,
Thank you so much for your wonderful feedback! We’re delighted to hear that Rachel was able to provide you with helpful advice and support.
If your need any further assistance, please don’t hesitate to reach out.
Thanks again for choosing Collingwood.
The Collingwood Team
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