Budget Car Rental Ireland Anmeldelser 

642
•
TrustScore 3 av 5

3,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

5-star experience, paid for a cheaper hatchback hybrid but was given an upgrade free of charge to a mid-sized SUV which was amazing to drive had all the bells and whistles, heated seats, heated steeri... Vis mer

Vurdert til 5 av 5 stjerner

On arrival at Kerry Airport, the Budget Car Hire was well signed. At the reservations desk, the staff are friendly, efficient - they know what they are doing. They explain everything to you (including... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Paid via Booking.com : 222 euros + extra full insurance 88 euros. And finally paid to BUDGET an additionnal 418 euros for only a 7 days rental , full tank at the return at DUB airport. MG ZS c... Vis mer

Vurdert til 1 av 5 stjerner

Scammy policies - hidden terms and conditions where you need a license over 2 years which is not clearly mentioned anywhere. Rude and unhelpful staff and very poor customer service. Only rental agency... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Billeasing
  2. også i
  3. Bilutleiefirma

Opplysningene stammer fra ulike eksterne kilder

Low Cost Car Hire with Budget Car Rental Ireland from Dublin, Cork, Belfast, Shannon, Galway, Kerry, Killarney and Knock. Airports and city centre locations.


Kontaktopplysninger

3,1

Middels

TrustScore 3 av 5

642 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 95 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,1

Alle anmeldelser

(642)

162 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Very reasonable priced hassle free on…

Very reasonable priced hassle free on pick up and drop off and the cars are always very clean and top off the range

16. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Budget Car Rental Ireland

Thanks, Mr. Colgan. We look forward to your next rental with us!

Vurdert til 5 av 5 stjerner

Can’t go wrong with Budget

Does what it says on the tin - well priced, clean cars & efficient service.

13. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Budget Car Rental Ireland

Thanks, James. We appreciate your 5-star rating and kind feedback!

Vurdert til 1 av 5 stjerner

Avoid at all costs.

Avoid at all costs.
Rented a car and upon returning my pregnant baby brain ( with toddler in tow ) left an expensive purse in the glove box including hundreds of pounds and various bank cards / driving licence . Called less than an hour later and was told that it hadn’t been found .
The only people having access to the car in that time being whoever transported the car back to the rental terminal or whoever cleaned it . I was then told the car had been rented out and the man hadn’t found it either .
I received a rather unapologetic email about how things are disregarded for hygiene reasons . Absolute disgrace, thieves operating at this company . Find it hard to believe the glove box wouldn’t have been checked before cleaning and issuing the car to someone new .

10. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Budget Car Rental Ireland

Hi Carolyn,
We're sorry to hear that you were unable to recover your lost item. We will keep an eye out for it and contact you if it turns up in the future.

Our staff always endeavour to return any lost property to customers, however, unfortunately due to our busy working environment some items may be misplaced during the cleaning process and for hygiene reasons we cannot keep every item that is left behind.

We return hundreds of items to our customers every year, however, we cannot accept responsibility for any items that we do not recover.

Vurdert til 5 av 5 stjerner

Easy car hire

I have hired from Budget before and have always found the procedure very easy from start to finish. Friendly staff, good location and a good clean car. I would recommend them for car hire.

12. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Budget Car Rental Ireland

Thanks, Deirdre! We appreciate your 5-star review, and look forward to seeing you again sometime.

Vurdert til 5 av 5 stjerner

Polite and helpful staff

Polite and helpful staff. Easy to use and clean nice car. If I had to criticise it would be no one there when you drop off your vehicle upon return in out of office hours, especially when you have paid your own waver insurance of €2000 + fuel deposit. Saying that i was emailed within 8hrs od dropping it off. This stems from hiring vehicles in Spain when you dropped vehicle's off leaving the keys only to lose your deposit for supposedly damage found. Thank you budget for being honest. Will definitely use again.

11. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Budget Car Rental Ireland

Thank you, Paul, for your kind review and 5-Star rating. We look forward to your next rental with us!

Vurdert til 5 av 5 stjerner

Very fast service

Very fast service, no extra charges and all went very smoothly.

8. november 2025
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Svar fra Budget Car Rental Ireland

Thank you for your 5-Star rating and kind feedback!

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service

6. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Budget Car Rental Ireland

Hi Busani,
Thank you for your 5-Star review, we hope top see you again soon!

Vurdert til 1 av 5 stjerner

⭐ 1-Star Review

⭐ 1-Star Review: Deeply Disappointed with Budget Car Rentals and their disgraceful service.
I am extremely disappointed with Budget Car Rentals and their unprofessional, misleading, and frankly dishonest practices.
On November 2nd at around 12:30 pm, I rented a car for one day, to be returned the following day. I was told that one day costs €145, while two days cost €190. I clearly chose and paid for one day, and also paid a €124 deposit for fuel.
I returned the car the next day at 4:30 pm — just four hours later than the same time I picked it up. To my shock, I later discovered that Budget had gone into my account and charged an additional €21 without any authorization. When I checked the invoice they sent, I saw they had charged me for two full days, including insurance.
How does returning a car four hours late justify charging me for a full extra day — plus additional insurance? It’s absolutely unreasonable and feels like a deliberate way to overcharge customers. Even worse, they stored my card details and keep accessing my account to take money without notice or permission.
This company lacks transparency, professionalism, and integrity. It feels like they just take people’s money at will. For a one-day rental that already cost an outrageous €145, they keep finding ways to steal more.
Budget Car Rentals is a disgrace. I will never use them again, and I will make sure everyone I know hears about this experience.
Stop taking unauthorized payments and refund my money immediately.

2. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Budget Car Rental Ireland

Hi there,
We're sorry to see your rating. All bookings operate on a 24-hour timeframe. When a booking extends beyond 24 hours, additional charges can apply. This is outlined within the terms and conditions, signed for upon collection. We would be happy to take a closer look at this. Please contact webteam@budget.ie
All rentals require a fuel deposit. The amount of which is set by car category, not duration. This deposit is returned when the car is brought back to us fully fuelled.

Vurdert til 1 av 5 stjerner

Charged for preexisting damage to car

I was very dissatisfied with Budget who charged me for preexisting damage.
Fortunately I had taken photos of this damage prior to driving the car away from the collecting point.
I disputed the charge with Budget but they were difficult to engage with. I therefore escalated my dispute with the credit card company (visa).
The evidence that I provided to Visa helped me secure a full refund of the damage charge.

6. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Budget Car Rental Ireland

Hi David,
We're sorry to see your review.
All prior damages are listed on the signed contract, and customers are encouraged to take photos of the car to ensure everything is noted.
Customers agree to a liability when they leave the deposit, we carefully check to ensure any charges applied for new damages have been verified.
What you're describing here would be very unusual, we're glad that this matter was resolved & hope this does not deter you from using Budget again in the future.

Vurdert til 1 av 5 stjerner

Disgusting Scammers

Disgusting Scammers - Alec served us at Cork Ireland airport - he was rude and extremely hostile. Refused to take our Mastercard credit card despite it saying on the website that they accepted it. Charged us $300 on the spot. It was midnight and our flight was delayed. We had a baby and a 5 year old with us. He was appallingly rude and since disputing the additional charge we have been met with a stream of argumentative emails not once apologising for the additional charge, rudeness or distress this has caused.

23. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Budget Car Rental Ireland

Hi Sarah,

What you are describing sounds unusual.
You can use a Debit card or a credit card when you are renting from us. The card used must be a physical card with the main driver's name on it & it must have chip / pin functionality. If you are using a debit card, you must also purchase the Excess Reduction Waiver, which reduces your liability to zero, costs for which start at 24 euros per day. Additional documentation will also be required in the form of a proof of address (e.g., utility bill), two forms of photo I.D, and proof of a return flight that coincides with your booking dates.
Please contact webteam@budget.ie, we would be happy to take a closer look at this and clarify the eligibility of your payment card.

Vurdert til 1 av 5 stjerner

Charged for damage we did not cause

We returned the car with some damage which they charged us for taking it directly from the credit card. The damage was already on the car when we picked it up and we sent them photographic evidence of this. They simply ignore emails. This seems to be a pattern for this company. One wonders why they haven't been investigated for fraud.

18. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Budget Car Rental Ireland

Hi Keith,
We're sorry to see your rating.
All damage is recorded during the pre-rental inspection, customers are encouraged to also take pictures of the car to ensure that everything is noted. If you have pictures - please forward these to webteam@budget.ie and we will be happy to investigate

Vurdert til 5 av 5 stjerner

Easy to book

Easy to book, great rates, great service and great car.

3. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Budget Car Rental Ireland

Thank you so much for your 5-star review!!

Vurdert til 5 av 5 stjerner

Good car at a reasonable price

The staff were all pleasant to deal with and it all went smoothly. Got a nice car at a very reasonable price.

26. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Budget Car Rental Ireland

Hi Noel,
Thank you for your kind review and 5-star rating. We look forward to your next rental

Vurdert til 1 av 5 stjerner

Yikes!

Yikes - they are shockingly bad. From the attempts to stiff arm you into extra insurance (claiming they can't see what you paid for at time of booking) to erroneous claims of damage that they charge without any notice or confirmation of what's involved. The experience has soured me on Budget for life and I'd recommend everyone else avoids wherever possible.

3. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Budget Car Rental Ireland

Hi Phil,
When you make a reservation through a third party, insurance is not included in the price you pay. If you purchase insurance through a third party, it is a reimbursement policy only, and you will still need to select one of our insurance options, and this can increase the cost of your rental.

All renters have one of two options available to them. They can either place a hold on their credit card in the amount of the excess on the car, or they can purchase our excess waivers at the desk.

In the event of any damage to the car you will be directly liable to us but you can then claim these damages back from the third party that you purchased your reimbursement policy with.

Vurdert til 5 av 5 stjerner

Great car rental company

Very friendly staff, professional, variety of cars at competitive price.
Budget/Avis is one of the best rental companies I've ever delt with.

30. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Budget Car Rental Ireland

Thank you, Dr Rafat. We really appreciate your 5-Star review and positive feedback!

Vurdert til 1 av 5 stjerner

Come on man!

We rented our car the same time we got our airline tickets. It was a great rate and everything was fine. The shuttle drivers were pretty rude, but whatever. When we went to drop the car off they said we went through a third party and we were going to pay double what we thought we would. I've tried to get help but haven't heard back from anyone. What good is getting a reservation if they just charge you whatever they want to?

18. oktober 2025
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Svar fra Budget Car Rental Ireland

Hi Matt and Cheryl,
When you make a reservation through a third party, insurance is not included in the price you pay. If you purchase insurance through a third party, it is a reimbursement policy only, and you will still need to select one of our insurance options, and this can increase the cost of your rental.

All renters have one of two options available to them. They can either place a hold on their credit card in the amount of the excess on the car, or they can purchase our excess waivers at the desk.

In the event of any damage to the car you will be directly liable to us but you can then claim these damages back from the third party that you purchased your reimbursement policy with.

Vurdert til 5 av 5 stjerner

Budget car hire at Kerry Airport is…

Budget car hire at Kerry Airport is very good very friendly and helping staff laid back approach well organised and value for money i wouldn't use any one else

16. oktober 2025
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Svar fra Budget Car Rental Ireland

Thanks a Million, Paul! I will pass your 5-star review along to the team in Kerry. I know they will appreciate your positive feedback.

Vurdert til 5 av 5 stjerner

No Complaints

I rented from them a couple of weeks ago in Galway and I received a bigger class car than what I reserved at no extra charge, which was nice. I took the extra insurance, which is essential, so total cost was €65 a day, which was pretty reasonable, I think. Their pickup/dropoff times are good too, with dropoff available 7 days a week, unlike some competitors. A positive experience all round.

11. oktober 2025
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Svar fra Budget Car Rental Ireland

Hi Juice,
Thank you for your 5-Star review!

Vurdert til 5 av 5 stjerner

Smooth organization

It's fair - the prices are good.

1. oktober 2025
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Svar fra Budget Car Rental Ireland

Thanks, Steve! We appreciate your positive feedback.

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