Ordered 2 toilet seats online. Was a bit worried when I received 3 confirmation of orders, 2 from BP and one from Plumb4less. Investigation showed BP had been taken over last year. After no despatch... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
From the outset, we were treated with consideration and warmth. The tradespeople supplied through BP were highly professional, kept the working and access areas not only clean, but safe at all times... Vis mer
Why are you seeking reviews for this company when they are insolvent? Took money and went into liquidation shortly afterwards (must have known they were in trouble at the time), no notification u... Vis mer
We ordered a whole bathroom suite of products. Were then contacted straight away to ensure the delivery date suited. Then on receipt saw how well it was secured and shipped. Even our kerb could not... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
www.bathroomplanet.com is a leading online bathroom retailer. Our website is packed with discounted brands, offering quality products at a value-driven price. Since December 2022 BathroomPlanet.com is under new ownership.
Kontaktopplysninger
Unit 2, 2M Trade Park, Beddow Way,, ME20 7BT, Aylesford, Storbritannia
- 01622 580 200
- sales@bathroomplanet.com
- bathroomplanet.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Delivered what was ordered on time.
Excellent help on Roca products
Received great assistance and advice from Ian on Roca flush plates. Subsequently ordered online with prompt delivery
Ordered basin taps
Ordered basin taps. Was the cheapest price online and arrived within 3 days.

Svar fra Bathroom Planet
Top marks for Customer Service
Having tried so many other places to obtain the Burlington range, we found Bathroom Planet to be extremely helpful and accomodating and managed to obtain and deliver exactly what we needed in a very short time span.
Everything arrived in perfect conditions, early on the requested morning, ready to be fitted.
We would not hesitate using Bathroom Planet again, or to recommend to family and friends.
From a very satisfied customer.
Vince & Cathy
Delivered when advised
Arrived damage but not exchanged
The item was damaged but when I emailed and sent pictures I was told that I could be given a £50off voucher code to purchase a new one. It was bent and the chrome was crinkled as soon as we opened the box. No visible damage on the box so obviously must have been damaged before it was shipped.

Svar fra Bathroom Planet
New Ownership Of Company
The company was under previous ownership and went into liquidation.
The company is now up and running again under a new experienced ownership. I have ordered numerous items from them for my new bathroom and their service has been excellent with efficient communication and delivery. A very helpful team.
Great Service
Always a great service from Bathroom Planet. Great selection of products at competitive prices. Arrived when promised too.
Shocking - avoid at all costs
Shocking. Placed order for thousands of pounds worth of sinks, order confirmed yet company went into liquidation days later and have since recommenced trading under the same name.
I wouldn't place an order with this lot if the products were free.

Svar fra Bathroom Planet
Just ordered 2 x Reina radiators having…
Just ordered 2 x Reina radiators having been let down three times by other suppliers and these guys couldn't have been more helpfull, they answered the phone promptly and even rang Reina to make sure the radiators were actually in stock. Apparently they have just bought the company from the liquidators and their service so far is first rate and they're a pleasure to deal with.

Svar fra Bathroom Planet
Did not receive item purchased for £78…
Did not receive item purchased for £78 and did not get money refunded due to being told you had gone into receivership.
They took my money only for me to find…
They took my money only for me to find they had gone into provisional liquidation!!
Two weeks later I see they still had an online presence selling items.
Fortunately, my bank managed to get my payment back.
Took nearly £900 from me
Took nearly £900 from me, emailed me to say some items are our of stock and will be dispatched in 2 weeks.
I asked for a refund. The next week they went into liquidation with my money.
Had to contact my bank and my bank refunded me.
Shocking..
Shocking... lie about stock quality, lie about delivery. Order cancelled and ordered from alternative supplier.
The company has gone bust
The company has gone bust. Never received the goods. No chance of getting our money back.
You went into liquidation and I never…
You went into liquidation and I never received my product or got a refund from you. Zero stars from me. You sent me an email saying the product was out of stock and could I wait for the product. You probably knew that you were going into liquidation and still took my money.
Why are you seeking reviews for this…
Why are you seeking reviews for this company when they are insolvent?
Took money and went into liquidation shortly afterwards (must have known they were in trouble at the time), no notification until we check order progress some weeks later... poor all round... although suspect they won't be troubled by the 1-star.
Paid on credit card so was refunded in full.
Really quite shameful that you ask for…
Really quite shameful that you ask for feedback after you took our money without any delivery as you have filed for liquidation!!!!
Company went into administration a week…
Company went into administration a week after placing an order. Never receive the product or refund.
Plus the cheek of it asking for a review of a toilet I never received… 3 month after they went into administration. It now seems the company is back up and running. Still no sign of a refund though.
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