Bathroom Planet Anmeldelser 

1 666
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Ordered 2 toilet seats online. Was a bit worried when I received 3 confirmation of orders, 2 from BP and one from Plumb4less. Investigation showed BP had been taken over last year. After no despatch... Vis mer

Vurdert til 5 av 5 stjerner

From the outset, we were treated with consideration and warmth. The tradespeople supplied through BP were highly professional, kept the working and access areas not only clean, but safe at all times... Vis mer

Vurdert til 1 av 5 stjerner

Why are you seeking reviews for this company when they are insolvent? Took money and went into liquidation shortly afterwards (must have known they were in trouble at the time), no notification u... Vis mer

Vurdert til 5 av 5 stjerner

We ordered a whole bathroom suite of products. Were then contacted straight away to ensure the delivery date suited. Then on receipt saw how well it was secured and shipped. Even our kerb could not... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Baderomsforhandlere
  2. også i
  3. Baderomsoppussing

Skrevet av virksomheten

www.bathroomplanet.com is a leading online bathroom retailer. Our website is packed with discounted brands, offering quality products at a value-driven price. Since December 2022 BathroomPlanet.com is under new ownership.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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Har ikke svart på negative anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(1 666)

15 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Ordered basin taps

Ordered basin taps. Was the cheapest price online and arrived within 3 days.

13. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til Bathroom Planet

Svar fra Bathroom Planet

Thanks Stephen. Glad we could assist. Regards Ian

Vurdert til 5 av 5 stjerner

Top marks for Customer Service

Having tried so many other places to obtain the Burlington range, we found Bathroom Planet to be extremely helpful and accomodating and managed to obtain and deliver exactly what we needed in a very short time span.
Everything arrived in perfect conditions, early on the requested morning, ready to be fitted.

We would not hesitate using Bathroom Planet again, or to recommend to family and friends.
From a very satisfied customer.
Vince & Cathy

19. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Arrived damage but not exchanged

The item was damaged but when I emailed and sent pictures I was told that I could be given a £50off voucher code to purchase a new one. It was bent and the chrome was crinkled as soon as we opened the box. No visible damage on the box so obviously must have been damaged before it was shipped.

18. februar 2023
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Svar fra Bathroom Planet

Dear Kat
It's a shame to be receiving this review about a damaged product. You took delivery of this on the 8th April and informed us on the 15th May about the damage. We require all customers to check their orders within 72 hours and to let us know if any problems. We are always lenient with this but after over 5 weeks there isn't anything more we could have done.
A gesture offer was given.

All customers have to take some responsibility when ordering anything and not just online. I'm not sure there is any company out there that would allow people to take 5 weeks to advise that something was damaged and replace.

Regards Ian

Vurdert til 5 av 5 stjerner

New Ownership Of Company

The company was under previous ownership and went into liquidation.
The company is now up and running again under a new experienced ownership. I have ordered numerous items from them for my new bathroom and their service has been excellent with efficient communication and delivery. A very helpful team.

12. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Service

Always a great service from Bathroom Planet. Great selection of products at competitive prices. Arrived when promised too.

12. januar 2023
Vurdert til 1 av 5 stjerner

Shocking - avoid at all costs

Shocking. Placed order for thousands of pounds worth of sinks, order confirmed yet company went into liquidation days later and have since recommenced trading under the same name.
I wouldn't place an order with this lot if the products were free.

15. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Bathroom Planet

Dear First Grade Projects.
Bathroom Planet Ltd based in Aberdeen went into liquidation back in August 2022.
Since December 2022 Plumb 4 Less Ltd acquired the website from the liquidators and have been successfully running the site, helping customers old and new in a positive way.
We have been trading since 2006 and feel the review shouldn't be a reflection on us as a business as this was the previous owners who we have no affiliation with.
Always happy to discuss and would ask for this review to be removed.
Regards Ian Goble Director.

Vurdert til 5 av 5 stjerner

Just ordered 2 x Reina radiators having…

Just ordered 2 x Reina radiators having been let down three times by other suppliers and these guys couldn't have been more helpfull, they answered the phone promptly and even rang Reina to make sure the radiators were actually in stock. Apparently they have just bought the company from the liquidators and their service so far is first rate and they're a pleasure to deal with.

30. november 2022
Anmeldelse skrevet uten oppfordring
Logoen til Bathroom Planet

Svar fra Bathroom Planet

Thanks and I'm glad we was able to help you out with your radiators. Yes we are the new owners of the bathroomplanet.com website.

Vurdert til 1 av 5 stjerner

Took nearly £900 from me

Took nearly £900 from me, emailed me to say some items are our of stock and will be dispatched in 2 weeks.
I asked for a refund. The next week they went into liquidation with my money.
Had to contact my bank and my bank refunded me.

15. august 2022
Vurdert til 1 av 5 stjerner

Shocking..

Shocking... lie about stock quality, lie about delivery. Order cancelled and ordered from alternative supplier.

8. september 2022
Vurdert til 1 av 5 stjerner

You went into liquidation and I never…

You went into liquidation and I never received my product or got a refund from you. Zero stars from me. You sent me an email saying the product was out of stock and could I wait for the product. You probably knew that you were going into liquidation and still took my money.

1. september 2022
Vurdert til 1 av 5 stjerner

Why are you seeking reviews for this…

Why are you seeking reviews for this company when they are insolvent?

Took money and went into liquidation shortly afterwards (must have known they were in trouble at the time), no notification until we check order progress some weeks later... poor all round... although suspect they won't be troubled by the 1-star.

Paid on credit card so was refunded in full.

3. august 2022
Vurdert til 1 av 5 stjerner

Company went into administration a week…

Company went into administration a week after placing an order. Never receive the product or refund.

Plus the cheek of it asking for a review of a toilet I never received… 3 month after they went into administration. It now seems the company is back up and running. Still no sign of a refund though.

4. august 2022

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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