This company exceeded my expectations in every way. Really great products at great prices. Excellent customer service including organising a return, getting hold of small fittings I had forgotten quic... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ve ordered pretty much everything for my new bathroom from Sanctuary bathroom and it all went very well and as expected. Very happy with the customer service too - special thanks to Nick for his kin... Vis mer
I purchased the Dalston vanity and sink along with some brushed brass taps. Lovely unit and the taps are very good too, very high quality. Seemless service although more emailed/text notice of when th... Vis mer
Fantastic company. I used them in the past when carrying g out a major bathroom refurb, and they were super helpful and gave great service and prices. Went back recently for a tiny order and they wer... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Sanctuary Bathrooms is not your normal Bathroom company. All of us here are passionate about providing our customers with the best service and prices we possibly can. Don't just take our word for it, why not have a read of just some of our testimonials from very satisfied customers. We are a family run, UK based, bathroom business with more than 25 years experience and many years as an established online bathrooms specialist, Sanctuary Bathrooms prides itself on offering a high standard of personalised customer service which is second to none. Sanctuary bathrooms specialise in the supply of high quality bathroom suites and quality items for your bathrooms. Our range includes freestanding baths, baths, bathroom furniture, shower enclosures, bathroom taps, basins, recess shower doors, shower trays, walk in showers and everything you need for the bathroom.
sanctuary-bathrooms.co.uk
Skrevet av virksomheten

Kontaktopplysninger
Units 5, 6 & 7 Evans Business Centre, LS12 2EP, Leeds, Storbritannia
- 0113 244 4400
- info@sanctuary-bathrooms.co.uk
- www.sanctuary-bathrooms.co.uk
Har svart på 20 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Paid but no delivery
Order placed on 13 April for £4,682. No communication as to delivery, no response when telephone or email, no delivery. Is this a false company?
Sanctuary Bathrooms are just great
Sanctuary Bathrooms are just great - never let me down , great products and great services. Thank you
Fast Responce great product great price
Have used Sanctuary bathrooms many…
Have used Sanctuary bathrooms many times over the years, they deliver on time at a good price
Efficient ordering and delivery and…
Efficient ordering and delivery and good customer service.
Great quality bathroom accessories
Great quality bathroom accessories.
Competitive prices.
Order completed for pick up quickly.
Good communication.
Great service
Extremely helpful, great communication regarding both our purchases and the delivery of the item, kept us informed throughout day regarding delivery which was greatly appreciated excellent service would definitely recommend
Fast delivery and excellent price
Fast delivery and excellent price, what more could you ask for.
Product ordered on 06/03/26 on a 5-7…
Product ordered on 06/03/26 on a 5-7 working day delivery date.
Product arrived on 21/04/26 - 29 working days, (46 days in total)
Poor customer services
Failed to answer telephone calls (3 times), each time left on hold for a long term and then cut off. Failed to respond to messages left
Do not use this company
Do not use this company. We waited months for a shower cubical and the company changed the expected date 4/5 times we were very patient and didn’t complain. When it arrived we realised we ordered the wrong size and needed to swap, paid the delivery charge for it to be swapped to the be told we needed to pay 15% due to the packaging, even though we spent thousands with this company. A swap in item cost us hundreds. Advertises as a classy company but poorly run with poor customer service. Each time delivery drivers arrived we were required to help them as they were clearly lifting over the legal limit. (The drivers were lovely!) again clearly cutting costs and run cheaply but happy to advertise as a established brand.
Good products and price
Good products and price, dreadful communication about the delivery, as well as little notice and inept handling of the actual delivery on the day.
Beautiful bath arrived on the expected…
Beautiful bath arrived on the expected date ! Delivery service good .
Good service
I bought £2.5k worth of items from Sanctuary Bathrooms. They were cheaper than their online competitors, so I thought I’d give them a go.
Dispatch communication could be better. There was a delay due to one item holding things up, but I contacted them after a week via WhatsApp and they replied the same day with their apologies. The items arrived in good time after that.
I bought 'blind' and didn't realise the radiator I ordered had a different finish to what I was expecting. I was able to return it and received a refund without any problems.
If I ever have my second bathroom refitted, I won’t hesitate to use them again.
Punctual delivery of well packaged GSI…
Punctual delivery of well packaged GSI toilet in excellent condition.
After I have paid the purchase
After I have paid the purchase, then email me the purchase was of the stock. I have asked to do refund, no one have replied me.
Delivered on time with no problems!!
Delivered on time with no problems!!
What more can you ask for??
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