Alex was so helpful and made the whole experience of booking a complicated itinerary so easy. He went the extra mile for us and was always responsive to any query. I highly recommend him.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
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Se hva andre synes
Alex always provides the best service when booking our holidays. He looks at various options and finds the best one that suits our requirements. He is very friendly and very helpful.
Selskapet har svart
I generally always book my own holidays, but for anything long-haul or specialist, I always use Alex. I have now booked five holidays with him, always recommend him to friends and contacts, and will a... Vis mer
Selskapet har svart
Ian was excellent throughout the whole process. He really did his homework to find us a very good deal and a hotel that matched exactly what we were looking for. We were very pleased with his attent... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Away Holidays is a UK based luxury holiday company with offices at multiple locations and headquartered at Iver, Buckinghamshire. The company is a part of the bigger Southall Travel Group and specializes in arranging affordable luxury holidays to global destinations. Backed with travel expertise for global destinations and strategic partnerships with vast network of suppliers developed over many years, Away Holidays endeavours to deliver the best in service as well as the prices. A UK based team of highly trained travel experts is available to book holidays, and the company operates a 24x7 service delivery centre. Bookings with Away Holidays are fully bonded by its ATOL license (5553) from the Civil Aviation Authority. The company runs exclusive offers for holiday packages to all worldwide destinations and offers highly competitive prices unavailable anywhere else. Call Away Holidays at 0800 408 8000 to book most lucrative deals for Dubai and Middle East, Mauritius, Maldives, Seychelles, Sri Lanka, Far East, USA and Pacific destinations. You can also browse the company’s website at www.awayholidays.co.uk.
Kontaktopplysninger
4,7
Enestående
3k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I booked an amazing 28 day holiday to…
I booked an amazing 28 day holiday to the Maldives with Brett. Brett was very helpful and answered all my questions effectively. He’s a great communicator and a credit to the team. I would really like to recommend Away holidays for your trips as the customer service is second to none thanks again..
21. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Awayholidays
Dear Lorraine,
Thank you for taking the time to share your positive experience with our team member, Brett, and Away Holidays. We are thrilled to hear how pleased you are with the service you have received while booking your Maldives holiday.
Regards,
Away Holidays
Good service again from Rob
Good service again from Rob. Easy to deal with, good options and very competitive price
20. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Awayholidays
Dear Valued Customer,
Thank you so much for taking the time to send this encouraging feedback about Rob. We are delighted to hear that you were once again pleased with his service and found our prices competitive.
Regards,
AwayHolidays
Holiday to Dubai
Saw the price online, Neil rang and honoured the quote in a pleasant and kindly manner. Turned out we booked with him last year too.
Great to be able to do all this on a Sunday
18. januar 2026
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Svar fra Awayholidays
Dear John ,
Thank you for taking the time to share your positive experience with us. It's great to hear that Neil provided the personalized and excellent service that he is known for, and that you appreciated the convenience of booking on a Sunday.
Regards,
Away Holidays
Alex has been great
Alex has been great. Everything was dealt with promptly and efficiently.
16. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Awayholidays
Dear Valued Customer,
We are thrilled to hear such positive feedback regarding Alex's work. It's our goal to provide exceptional and efficient service, and we're glad that you felt Alex embodied those standards.
Regards,
Away Holidays
Excellent service
First time booking with away holidays . The service was fast and professional. Alex handled our holiday booking from start to finish and his service was excellent . Very polite and helpful
7. januar 2026
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Svar fra Awayholidays
Dear James,
Thank you for sharing your positive feedback regarding your booking experience with Away Holidays. We're truly delighted to hear your first interaction with us exceeded your expectations.
Regards,
Away Holidays
BROOKLYN WAS A PLEASURE TO BOOK WITH…
BROOKLYN WAS A PLEASURE TO BOOK WITH EASY AND PROFESSIONAL
16. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Awayholidays
Dear Stephanie
Thank you so much for your positive feedback. We're glad to hear that your booking experience with Brooklyn was easy and professional.
Regards,
Away Holidays
This is second time Ihave dealt with…
This is second time Ihave dealt with Awayholidays and Brooklyn been amazing on both times giving us unbiased advice and the best deep possible
16. januar 2026
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Svar fra Awayholidays
Dear Ravi,
Thank you so much for taking the time to appreciate our team and for your positive feedback on the service provided by Brooklyn. We are thrilled to hear that you had such a great experience on both occasions.
Regards,
Away Holidays
I have used Alex at away holidays…
I have used Alex at away holidays again!! excellent service great price always gets me a great deal.
I can highly recommend and would not consider using anyone else going forward.
14. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Awayholidays
Dear Michelle,
Thank you for sharing such a wonderful experience about your recent booking with Alex at Away Holidays. We are thrilled to hear that you found our service excellent and our pricing affordable.
Regards,
Away Holidays
Lovely to deal with
Lovely to deal with, did what he said he would do when he said he would do it. He was knowledgeable, friendly, helpful and efficient.
The offer was very competitive and based on this experience they will be one of the first companies I check with.
2. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Awayholidays
Dear David,
Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and the community.
Regards,
Away Holidays
Another successful booking!
Another successful booking with AwayHolidays, this time Brooklyn helped us. As always really efficient friendly service agents are always knowledgeable and quick to advise when enquiring about any aspect of the holiday of choice
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Awayholidays
Dear Valued Customer,
Thank you for taking the time to share your wonderful experience of booking your holiday with AwayHolidays. We are delighted to hear that your involvement with Brooklyn and our team lived up to your expectations once again.
Regards,
Away Holidays
Brooklyn
Brooklyn
Booked with Brooklyn. We knew the location we wanted to go to (Dubai) but we are very indecisive about which hotel to choose. Brooklyn was very patient and phoned back when he said he would , giving advice and allowing us time to decide. Not too pushy. Thank you
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Awayholidays
Dear Valued Customer,
Thank you for your kind words about our representative, Brooklyn. We always aim to provide our customers with a memorable and stress-free holiday planning experience, and we're delighted to hear that Brooklyn was able to assist you effectively.
Regards,
Away Holidays
Excellent
Looking for a holiday in the Maldives and came across awayholidays. Within minutes after submitting my request we got a call and Brooklyn our rep was very helpful and answered any questions we had . So we booked and looking forward to our holiday in may
11. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Awayholidays
Dear Stephen,
Thank you very much for your positive feedback about our services. We are delighted to know that Brooklyn was able to assist you and answer all of your queries in a timely manner.
Regards,
Away Holidays
Brooklyn made arranging our luxury…
Brooklyn made arranging our luxury holiday to Dubai incredibly easy and stress-free. We got an amazing price with complimentary upgrades thrown in – fantastic value! Definitely using them again!
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Awayholidays
Dear Satnam ,
We strive to ensure that our customers have a wonderful and memorable travel experience with us. Reading your feedback lets us know our efforts, concentrated on providing comprehensive travel arrangements that are both affordable and luxurious, are indeed effective.
Regards
Away Holidays
Booked with Brooklyn past 3 years now…
Booked with Brooklyn past 3 years now for our uae holidays always helpful and booking made easy
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Awayholidays
Dear Rachel,
Thank you for taking the time to share your kind words about your experiences with Brooklyn Travel. We greatly appreciate your loyalty over the past three years, and we are pleased to know that you've enjoyed your holidays in the UAE.
Regards,
Away Holidays
So far so good
This is going to be very long but I would suggest reading it all.
I booked with Away holidays in 2022 and vowed that I would never book with them again. My review for 2022 is on Trust pilot.
I have booked again with Away holidays as the price was good and I decided to take a chance. This review is based purely on the booking process as my holiday is in November 2026 . So I will update or write another review after my holiday.
I booked via Praveen and we have booked 10 nights in Thailand with Qatar business flights. I wanted particular flights and I wanted to know if the lounge access was included . Praveen checked both of my queries and answered them satisfactorily.
The booking process over the phone was straight forward and satisfactory. After a couple of days I emailed Praveen requesting flight confirmation number (if you read my 2022 review you will see why I requested this)
Praveen emailed the confirmation number and I checked it via the Qatar App and the flights do appear to be booked which reassuring .
I then contacted the hotel to check my room was booked and they said they had no record of my booking. I emailed Praveen and asked him why and after 3 or 4 emails I had an email from Praveen with hotel confirmation number ,which I have since checked with the hotel and all appears correct.
Overall so far I am satisfied with my booking experience and the way Praveen has dealt with my questions and queries. I have paid £600 deposit on a £6,500 holiday and as long as I get the flights that include lounge access and the hotel and room category I have booked and have the confirmation from Away holidays to say I have booked I will be happy with my decision to use Away holidays again.
I will write an in depth updated review after my holiday in November
1. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Awayholidays
Dear Valued Customer,
Firstly, we want to extend my gratitude for taking out the time to write such an in-depth review about your booking experience with us. We appreciate your feedback as it plays an essential role in helping us improve and better serve our customers.
Regards,
Away Holidays
Fantastic service
Fantastic service, great communication from Brooklyn
10. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Awayholidays
Dear Valued Customer,
Thank you so much for taking the time out to share your positive feedback about your recent experience with us. We are overjoyed to hear that you enjoyed the service and found the communication great.
Regards,
Away Holidays
A very good company to trust for travel needs
Ian has been an excellent person to deal with all my requirements to travel to Mauritius. All the possible choices given and offer me satisfaction. He knew exactly what a family person want. From booking to ticket issues was gr8t.I will always recommend this company. Without hesitation you can trust 100% to Away holidays.Best of luck!!
10. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Awayholidays
Dear Hessan,
Thank you for sharing such kind words about your experience planning your trip to Mauritius with our travel advisor Ian. We are thrilled to have exceeded your expectations and provided you with the excellent service you deserved.
Regards,
Away Holidays
fast efficient and friendly service as…
fast efficient and friendly service as always - thank Rob.
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Awayholidays
Dear Naeem,
Thank you for taking the time to provide us with your positive feedback. It’s pleasing to hear that you found our service to be fast, efficient, and friendly once again.
Regards,
Away Holidays
We found Away Holidays by accident on…
We found Away Holidays by accident on the internet but it was Brooklyn who was so quick to ring back who was so impressive. He found a wonderful 2-centre option for us which accommodated our budget. He really was amazingly quick, tenacious and inventive!
7. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Awayholidays
Dear Valued Customer,
Thank you kindly for taking the time to provide us with feedback concerning your outstanding experience with our representative Brooklyn and Away Holidays.
We are absolutely delighted to hear that we managed to find you a fantastic travel arrangement that caught your attention and suited your budget needs.
Regards,
Away Holidays
Another year and another holiday booked…
Another year and another holiday booked through the one and only Rob. Excellent throughout and above all very patient and knowledgeable in ensuring all my "changing" needs are addressed and met. Thanks as always Rob. Till the next
5. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Awayholidays
Dear Shukla,
Thank you for your feedback . Clients like you make my job enjoyable and worthwhile!
We always appreciate your faith in my capabilities to arrange your holidays. Your words are a great incentive for me to keep striving for offering an even better service level next time.
Regards,
Away Holidays
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