I ordered the wrong “iPad case size” and sent an email to cancel the order. Shout out to Shey at the Customer Service team UK, who sorted out the cancellation and refund and most importantly, kept me... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was sent the wrong case and realised within 24 hours. The company would not accept returns and the refund I was offered was only 30% of the cost of the Case. After over 20 emails of standing my gr... Vis mer
Outstanding service. Jerry was so helpful in checking out a suitable mobile cover for my new samsung s26ultra. It had to be one that wouldn't interfere with the S Pen. Wonderful communication and as... Vis mer
Fantastic customer service and great iPad cover! Thank you so much, couldn’t find my order number and the team got back to me really quickly with all the details and tracking info. All arrived promptl... Vis mer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service
Excellent joice fast service very…
Excellent joice fast service very helpful staff
Save your money and shop elsewhere…
I wish I had properly researched before buying a case from this overseas based firm. I received no order confirmation from Astracases (I checked spam too and nothing) and there is no way of contacting them. I received the wrong sized case and shipping took over three weeks. The exact same case for less than half the price was on Amazon. I stupidly wasted my money on this company so advising you not to do the same.
Good Customer Service
I accidentally ordered a case for the wrong model of phone and they swiftly corrected the order for me.
Strong case for my I phone
It’s perfect and I love the little stand. Will definitely buy again
Good communication
Good communication, delivery good, very happy with the product.
Customer service was second to none
Customer service was second to none. Not experienced anymore but this company demonstrated they care and value customers
It's generous even giving them 1 star
It's generous even giving them 1 star.
Ordered a case for £55, thinking it would be high standard and more durable, it isn't. So I wouldn't bother, you can get the same case on other sites for less than half the price. It wasn't what I expected, not been used, or opened. Contacted customer service, offered me to keep it for free, I refused and asked to send it back, they then offered me a 30% refund and to keep the item. I refused and asked to send it back. FYI their policy on the website is false, it says you can return if in original packaging etc. Passed to manager, still refused me to send item back for a refund. A lot of money to waste, don't buy from this site. Says it's UK based but it doesn't ship from uk!! Awful customer service.
Far too long delivery. Its a phone case not a porsche.
Paid 20% of the value of the case in postage. Not even a tracking number available after a week. Buying from a local next-day-delivery vendor instead.
Great cases and well made
Great cases and well made. Items were dispatched without issue and received in good time. Took about 2 weeks to arrive, but ordered over Christmas period.
Excellent quality and stylish iPad…
Excellent quality and stylish iPad case. Highly recommended.
Very good and sturdy case
Very good and sturdy case. Can’t buy it anywhere. Not even on Amazon.
It was easy to buy on line
Easy to navigate web site and easy to buy
I was very disappointed with my phone…
I was very disappointed with my phone case when it arrived. For the price I paid I could have bought a real leather case. I do not believe this company is in the UK either. Would not recommend from buying with this company.
Great item!
Great quality product
Great quality product. Bought as a gift & they were really happy with it.
Good product
Good product. Good quality and arrived in a reasonable time.
I have ordered from this company…
I have ordered from this company previously, their cases are extremely strong and reliable. I find the experience of the site is individual and treats customer service with a 5 star. I would definitely recommend the phone cases and wouldn't buy from another site.
Excellent product
Excellent product. Fast delivery and lots of delivery updates.
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