Friendly attentive staff, first repair survey covered all items requiring attention. Slight delay in parts delivery - contacted with details - repair completed well inside target date. Excellent repa... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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DELIGHTED WITH THE SERVICE FROM ALTON CARS. THE WHOLE TEAM ARE AMAZING BUT SPECIAL THANKS TO ALL JULIES AND SHAUN. WAS KEPT INFORMED ABOUT REPAIRS REGULARLY AND SUPPORTED WITH GOOD ADVICE. PROFESSIONA... Vis mer
At the beginning I was kept up to date regularly - but then after a few weeks I struggled to find out what was happening and had numerous delays that were only communicated last minute (after I’d ch... Vis mer
These repairer guys at AltonCars are just Awsome at their profession, they really take alot of pride in their work! The results show EVERY time.. ..they dont dissapoint!!!! I took my car... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Welcome to Alton Cars, one of UK’s largest networks of vehicle repair centres. We’re a multi-award winning group committed to providing first class vehicle repairs & customer service. All our repair centre’s hold a coveted BSi kitemark, along with industry leading insurer & manufacturer approvals. We’re proud of our reputation for being a professional & friendly repair group, so if you’re searching for a well-respected vehicle repairer that you can trust, you’ve found them.
Kontaktopplysninger
Alton Cars Ltd, LS9 0SG, Leeds, Storbritannia
- 0800 035 5730
- enquiries@altoncars.co.uk
- altoncars.co.uk
4,7
Enestående
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Excellent service from you
Excellent service from you. Would highly recommend you to others and best of all wasn't to long to wait for the repairs to be done. Thank you so much 👍👍👍👍 12915
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Sarah, thank you for your 5-star rating! We’re thrilled to hear that you found our service excellent and that you would highly recommend us to others. It's fantastic to know that the repairs were completed promptly and to your satisfaction.
We strive to provide exceptional service to all our customers, and we're delighted that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Really impressed with the service
Really impressed with the service. The repair was done to an excellent standard, and there is absolutely no trace of the incident, the car looks as good as new! I would have loved for the repair to have started a little sooner, but I was amazed at how quickly everything was completed from collection to repair and return. I also really appreciated the car being cleaned before it was returned. The collection and delivery staff were very polite and professional, and the courtesy car was great. Overall, a very smooth and positive experience. Thank you! 12908
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Alexia, thank you for your 5-star rating! We’re thrilled to hear that you were really impressed with the service and that the repair was done to an excellent standard. It's wonderful to know that you found the collection and delivery process smooth and appreciated the courtesy car and the cleanliness of your vehicle upon return.
We strive to provide exceptional service to all our customers, and we're delighted that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Swift repair and kept me up to date…
Swift repair and kept me up to date with progress. Made collection and swapping of temporary replacement hire car easy and straight forwards 12904
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Hazel, thank you for your 5-star rating! We’re delighted to hear that you experienced a swift repair and that we kept you up to date with the progress. It's wonderful to know that the collection and swapping of the temporary replacement hire car was easy and straightforward for you.
We're committed to providing seamless and efficient service, and your feedback is a testament to our team's dedication and hard work. We’re thrilled that we could meet your expectations and provide you with a positive experience.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Fantastic service from start to finish
Fantastic service from start to finish. I was kept informed every step of the way. Super friendly staff, from answering the phone to the drivers. Nothing was too much trouble. Would highly recommend. Alton Cars.
ID 12888
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Shirley, thank you for your 5-star rating! We’re thrilled to hear that you found our service fantastic from start to finish and that you were kept informed every step of the way. It's wonderful to know that our friendly staff made a positive impression on you and that nothing was too much trouble.
We strive to provide exceptional service to all our customers, and we're delighted that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Highly Recommended
We had a first class experience of Alton cars last year when my wife's car was repaired after a no-fault claim. Based on this experience I used the company myself. I wholeheartedly recommend the company for excellent work. A colleague of mine thinks the same too.
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Simon, thank you for your 5-star rating! We’re thrilled to hear that you had a first-class experience with Alton Cars last year and that it led you to choose us again. It's wonderful to know that you wholeheartedly recommend our company and that your colleague shares the same sentiment.
We're committed to providing excellent work and ensuring our customers have a positive experience. Your feedback is a testament to our team's dedication and hard work, and it inspires us to continue delivering outstanding service.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
From start to finish
From start to finish
Excellent
Thank you to Cheryl ,Joe and the team
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Stuart, thank you for your 5-star rating! We’re delighted to hear that you found our service excellent from start to finish. It's wonderful to know that Cheryl, Joe, and the team made a positive impact on your experience.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Excellent service
From start to finish, I had a very positive experience with my car repair.
Reception staff were very friendly and professional.
I was kept informed of progress throughout and my car was cleaned and valeted before being returned to me. I wasn’t expecting that - it was a nice touch.
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Gerry, thank you for your 5-star rating! We’re thrilled to hear that you had a very positive experience with your car repair and that our reception staff were friendly and professional. It's wonderful to know that you were kept informed throughout the process and that the cleaning and valeting of your car added a nice touch to your experience.
It's wonderful to know that our team met your expectations. We strive to provide exceptional service to all our customers, and we're delighted that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Fantastic service from start to finish…
Fantastic service from start to finish friendly staff and communication second to none was informed that the car was ready to collect whilst we was on holiday which wasn’t a problem collected once home no issues at all from start to finish highly recommend
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Joanne, thank you for your 5-star rating! We’re thrilled to hear that you found our service fantastic from start to finish, and that our friendly staff and exceptional communication made a positive impression on you. It's great to know that collecting your car after your holiday was seamless and without any issues.
It's wonderful to know that our team met your expectations. We strive to provide exceptional service to all our customers, and we're delighted that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
A very smooth and easy experience from…
A very smooth and easy experience from start to finish, kept updated all along. A1 service
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Graham, thank you for your 5-star rating! We’re delighted to hear that you had a very smooth and easy experience from start to finish, and that you were kept updated all along.
We're committed to providing seamless and efficient service, and your feedback is a testament to our team's dedication and hard work. We’re thrilled that we could meet your expectations and provide you with a positive experience.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Alton Cars
Hadn't heard of Alton Cars before but AA informed me they would be repairing my vehicle. Was contacted same day and informed that my car would be collected the following day and I would be contacted 30 minutes before arrival. Everything went to plan collection and delivery after repair and Paul was great throughout. Very pleased with the repair which was carried out and completed within the estimated time. 12848
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Mr Saxton, thank you for sharing your experience with us! We’re delighted to hear that everything went to plan with the collection and delivery of your vehicle, and that Paul provided great service throughout. It's wonderful to know that you were pleased with the repair and that it was completed within the estimated time.
We strive to provide seamless and efficient service, and your feedback is a testament to our team's dedication and hard work. We're thrilled that we could meet your expectations and provide you with a positive experience.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
We had a fantastic experience with…
We had a fantastic experience with Alton Cars. There were delays but we were kept upto date by Lisa. She kept us in the loop and was great. 12844
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Mr Smith, thank you for your 5-star rating! We’re delighted to hear that you had a fantastic experience, and that Lisa kept you up to date despite the delays.
It's wonderful to know that our team met your expectations. We strive to provide exceptional service to all our customers, and we're thrilled that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
My car looks better than new
My car looks better than new. It has had a few older scratches repaired as well. I had a new bumper and new drivers wing put on and it looks like nothing has even happened. I also had the wheel replaced which came with a new branded Toyota wheel trim.
I was called every 72hrs with an update and when I couldn’t answer the phone, I was emailed instead.
The staff were friendly, polite and informative.
Would definitely recommend 12840
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Amy, thank you for your 5-star rating! We're delighted to hear that you found our staff helpful and friendly.
It's wonderful to know that our team met your expectations. We strive to provide exceptional service to all our customers, and we're thrilled that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Absolutely appalling experience with…
Absolutely appalling experience with Alton Cars. My car had paint runs down it after the repair, and despite it being taken back and supposedly repaired twice, the standard of work was still not acceptable and I rejected it both times.
The staff were extremely rude throughout the whole experience. I had three separate arguments with them, which should never have been necessary. Trying to get updates was also incredibly frustrating — I would call and either get no answer or be told someone would call me back, which they never did.
I have now collected my car and taken it elsewhere, and honestly, it looks worse than it did when it went in after the crash. Dirt marks in the paint work and a part of the door actually came off an hour after collecting
What is also extremely concerning is that 85 miles had gone from my petrol clock despite the journey supposedly being only around 11 miles. I have been given no reasonable explanation for where those extra miles came from. The staff have also said my car went to another garage which my insurance were not aware of.
After everything, I have completely lost trust in this company. The workmanship, communication and customer service have all been extremely disappointing. I would not recommend Alton Cars and I certainly would not use again.
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Faith, we're very sorry to hear about your experience and the frustration this has caused. We completely understand how disappointing it must have been to experience ongoing concerns with the quality of the repairs, difficulties obtaining updates, and to feel that your concerns were not resolved.
This is not the level of service we strive to provide, and we appreciate you taking the time to share such detailed feedback. Your comments regarding the workmanship, communication and overall customer experience have been noted and will be shared with the relevant team.
If you would like us to review your concerns in more detail, please contact our customer relations team at complaints@altoncars.co.uk with your vehicle registration and any further information. They'll be able to investigate the matter thoroughly and support you further.
Best regards,
Alton Cars Ltd.
Fantastic service all round
Fantastic service all round. Regular updates provided. Great customer service and understanding.
Full recommend Alton cars for and repairs, large or small.
12824
25. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Mr Moore, thank you for your 5-star rating! We’re thrilled to hear that you found our service fantastic all round and appreciated the regular updates. It's wonderful to know that our customer service and understanding met your expectations and that you would fully recommend us for any repairs.
We're committed to providing outstanding service and ensuring that every aspect of your experience is seamless and satisfactory. We’re delighted that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Never had to deal with insurance before…
Never had to deal with insurance before but Alton cars explained every thing to me step by step ,made it as smooth as possible can't thank them enough 10*service thank you everyone your the best around.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Paul, thank you for your 5-star rating! We’re delighted to hear that our team was able to guide you through the insurance process step by step, making it as smooth as possible for you. It's wonderful to know that you found our service to be 10-star worthy and that you regard us as the best around.
We're committed to providing outstanding service and ensuring that every aspect of your experience is seamless and satisfactory. We’re thrilled that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Excellent service from start to finish
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Andrew, thank you for your 5-star rating! We’re delighted to hear that you found our service excellent from start to finish. It's wonderful to know that we could provide you with such a positive experience.
We're committed to providing outstanding service and ensuring that every aspect of your experience is seamless and satisfactory. We’re thrilled that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
12796
Took my car in for repair on Wednesday to be repaired I got it back on Friday very quickly done the staff are amazing Helen and Crista very professional polite helpful the communication was fantastic
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Dawn, thank you for your 5-star rating! We’re delighted to hear that your car repair was completed quickly and that you had such a positive experience with our staff. It's wonderful to know that Helen and Crista were professional, polite, and helpful, and that the communication was fantastic throughout the process.
We're committed to providing outstanding service and ensuring that every aspect of your experience is seamless and satisfactory. We’re thrilled that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Very helpful and quick service
Very helpful and quick service. I went to get a quotation for an insurance claim and was in and out in about 20 mins at most. The location is easy to find. Update: I just collected my car this morning after having the bodywork done and I am really pleased with the result. Great service and the car was spotless on collection - very happy. Thanks for repairing my car it looks really good. 12792
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi, thank you for your 5-star rating! We’re delighted to hear that you found our service very helpful and quick, and that you were able to get a quotation for your insurance claim in such a short time. It's great to know that our location was easy to find and that you were pleased with the results.
We're committed to providing outstanding service and ensuring that every aspect of your experience is seamless and satisfactory. We’re thrilled that we could achieve this for you and that your car was spotless upon collection.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Excellent service
Excellent service, friendly staff, great job
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Jo, thank you for your 5-star rating! We’re delighted to hear that you found our service excellent and our staff friendly.
We're committed to providing outstanding service and ensuring that every customer has a positive experience with us. We’re thrilled that we could achieve this for you.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
Fantastic services
Fantastic services. Job completed in reasonable time . And a great repair done . Car looks fantastic.
Staff were great, made everything easy ref12780
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alton Cars Ltd
Hi Mr Kevin, thank you for your 5-star rating! We’re thrilled to hear that you found our service fantastic and that the job was completed in a reasonable time. It's wonderful to know that the repair met your expectations and that your car looks fantastic.
We're committed to providing outstanding service and ensuring that our staff make everything easy for our customers. We’re delighted that we could achieve this for you and that you had such a positive experience with us.
Thank you for choosing Alton Cars. Should you require any further assistance in the future, please don't hesitate to get in touch.
Best regards,
Alton Cars Ltd.
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