When a QBO outage caused a hiccup in my A2X connection resulting in no updates for 10 days (which I didn’t know about), I was able to chat with Andrea, and then jump on a quick screen share and phone... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I worked with Robert from the support team. After my initial chat contact, he responded in less than five minutes. A2X has been extremely user-friendly, but today I had a procedural question that had... Vis mer
We haven't started using the software just yet but will be over the next couple of days now that our set-up is complete. Lana has been super friendly and helpful over video calls and with follow-up em... Vis mer
I'm such a big fan of A2X! We've used it for years to connect Shopify to Xero. We've also used it to connect Amazon to Xero. It's solidly built, reliable, and excellent customer service. Queries get a... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
A2X transforms messy payout data from Amazon, Shopify, eBay, Etsy, Walmart, and PayPal into accurate summaries — broken down by sales, fees, refunds, taxes, and more — that reconcile perfectly in QuickBooks or Xero. 13,000+ ecommerce businesses and accounting professionals rely on A2X to make payout reconciliation accurate and effortless. Referred to as the 'Gold Standard' in ecommerce accounting, A2X has won Xero Practice App of the Year in the United Kingdom and Canada, and Xero Small Business App of the Year in the United States.
Kontaktopplysninger
New Zealand
- a2xaccounting.com
4,8
Enestående
108 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
One of the best companies I've ever dealt with.
As an Amazon third party seller and also brand registered with FBA, this service has been a lifesaver. Amazon's reports are so convoluted and hard to decipher with all their different fees. I'm sure I was missing deductions before using A2X. It seamlessly sends my data to QuickBooks and categorizes everything if you opt for that. You can also customize where you want things categorized. I use this for my Amazon and Ebay business. But the real clincher for me is their support team. I needed a little handholding when I first started using A2X and they always replied within 15 minutes, were incredibly patient and friendly throughout. These folks go above and beyond. I don't generally write reviews but this service has saved me hours of bookkeeping.
3. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra A2X
Hi J.D., thank you so much for this feedback. We really appreciate you taking the time to write it. A2X strives to provide the gold standard; both in automating ecommerce accounting, but also with customer support, so we’re thrilled to read your review. - Amy
A2X is great
It's one of the best APPs I've used so far. For me it works perfectly well to connect Amazon, Shopify and Walmart to Xero
30. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra A2X
Hi Chavdar, thank you very much for the review, we appreciate it and are glad to hear it's working well for your Amazon, Shopify, and Walmart accounts. - Amy
Works well and saves lots of time
30. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra A2X
Thanks very much for your feedback, Tim, we appreciate it. Glad to hear A2X is saving you lots of time. - Amy
Bug on the payment screen
Bug on the payment screen. I selected monthly subscription and put in my details the page loaded and showed $499 which it kept defaulting to. I change it I was charge for the monthly and then for the $499. There is clearly a problem here. I reported it immediately to be told there is no problem… I beg to differ
15. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra A2X
My apologies for the delay in addressing your concerns. We strive to provide prompt assistance across various platforms, however, our team has not actively monitored Trustpilot. I’m sorry for this oversight.
Regarding your experience with our payment process, I understand how frustrating it can be to encounter unexpected or incorrect charges. I apologise that you had this experience with A2X. This is not the service we aim to provide. It seems some clarification regarding our subscription plans was needed. Our $499 plan is designed for businesses processing over 50,000 orders per month. If this doesn't align with your needs, then it's certainly not the appropriate plan for you.
I’ve requested some more information via Trustpilot so that we can rectify the situation for you. Alternatively, you can email me directly at amy@a2xaccounting.com. - Amy
Very bad experience with the tool and…
Very bad experience with the tool and the support.
6. april 2021
Anmeldelse skrevet uten oppfordring
Svar fra A2X
Hi Sean, My apologies for the delay in responding to your reviews. Although we strive for prompt responses across platforms, our team has not actively monitored Trustpilot.
I’m sorry to hear about the interaction you had with A2X. This is not the experience we want our users to have. I’ve requested more information via Trustpilot so that we can ensure your feedback is taken on board. Alternatively, you can email me directly at amy@a2xaccounting.com. - Amy
A great tool
A great tool. I wish I had found it earlier. It will save you hours of work. It effortlessly transfers all the account sales data for Amazon and Shopify to Quickbooks.
27. mai 2020
Anmeldelse skrevet uten oppfordring
Svar fra A2X
Sorry for the delay in responding and thank you very much for your review. So glad to hear A2X is saving you time on your Amazon and Shopify accounting. - Amy
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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