Zest Anmeldelser 3 170

TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Kye was extremely professional & was able to answer all my questions & talk me through the claim Process, with patience as I’m not email friendly! Very happy with his service & attitude as calm & c... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Came out quick, within good time frame. The man who repaired machine was so good, kind and helpful. Repaired same day. Would reccomend zest for price of insurance compared to other companies too

Selskapet har svart

Vurdert til 5 av 5 stjerner

Chi Chi provided an excellent service from start to finish. She was friendly, professional, and took the time to explain everything clearly, which made the whole experience really easy and stress-fr... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I've been with zest for years now. They've always been brilliant when I've had problems with an appliance that's insured with them. This time, my cooker has been fixed within 3 working days of reporti... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Hvitevarereparatør

Om Zest

Skrevet av virksomheten

Fresh Thinking Appliance Care

We look after all your household appliances under one roof, with hassle free repairs and protection. Our aim is to make protecting your appliances a smooth, friendly experience that you can count on in those times of need, whether it’s a repair, replacement, or just some technical advice; we've got your back.

Visit Our Website Book a Repair Protect Your Appliances Contact Us

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 97 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Not happy not very clear nor seem be…

Not happy not very clear nor seem be aware what doing when came after 10 days had book again parts another 7 days then after gone on first trying delvoped nasty clattering sound spinning wasent there before pump packed it tried days contact which hard work for reasons . Rearly dont need this.just replied on here carnt locate me just replied email sent days ago too saying looking in to it ..must be stoch mist invisable.

2. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Zest

Hi Melanie,

I’m sorry to hear about the trouble you’ve had.

I’ve been unable to locate your account, but I’d really appreciate the chance to look into this and put things right.

When you have a moment, please email us at helpdesk@zestplan.com with your customer number.

Kind regards,
Charley

Vurdert til 5 av 5 stjerner

Haven’t got a title

Patrick came today for my washing machine very friendly and polite did a great job excellent service

3. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Zest

Hi Gillian,

I am glad Patrick was able to assist with your washing machine. Thank you for your review.

Many thanks
Charley

Vurdert til 4 av 5 stjerner

Customer service agent Bee was very…

Customer service agent Bee was very helpful & polite….Bee dealt with my enquiry quickly and transferred me to my account manger to discuss an upgrade. Thank you Bee. It’s just a shame appointments can’t be agreed with the agent whilst on the call.

3. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Zest

Hi Mrs Carmody,

Thank you for your review. Bee really is great!

Please be assured we consider all feedback related to our processes, thank you for sharing your experience.

Many thanks
Charley

Vurdert til 5 av 5 stjerner

My dryer broke

My dryer broke, I phoned Zest on Sunday, they had an engineer out on Tuesday, it needed to be a manufacture repair, they came the following Monday & my dryer is now fixed.
It was a quick & easy process.
I would definitely recommend Zest

22. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Zest

Hi Indi,

I'm glad to hear your dryer is back up and running so quickly!

Thank you for your review.

Kind regards,
Charley

Vurdert til 5 av 5 stjerner

Everything was really smooth from…

Everything was really smooth from booking to fixing. They sent an engineer from authorised bosch dealer. He fixed it quickly and was very friendly. Everything was cleaned up after the fix.

2. mars 2026
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Svar fra Zest

Hi Mitalee,

We’re delighted you had a great experience, and we appreciate you taking the time to leave us a review.

Kind regards,
Charley

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service , superb repair , well worth investing in this companies policy !

27. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Zest

Hi Ian,

We appreciate you sharing your positive experience. Thank you for the review!

Kind regards,
Charley

Vurdert til 5 av 5 stjerner

What a fantastic company Zest are

What a fantastic company Zest are - was called back after leaving a message with their answering service on Sunday !!!! Silvia dealt with the problem with my fridge/freezer she was knowledgeable and very pleasant to deal with - customer service amazing thanks Zest and thanks Silvia and Patrick on the answering service !

2. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Zest

Hi Mandy,

What a lovely review, I am glad to hear we were able to assist you and I'll be sure to pass on your lovely feedback.

Many thanks
Charley

Vurdert til 5 av 5 stjerner

A Cut Above...

I had 22 appliances insured with Domestic and General, and their service was so breathtakingly bad, I switched to Zest. Wasn't sure if it would just be the same again, but I've had an absolutely brilliant service from Zest from start to finish. Their response is so fast. They're polite, intelligent and careful to get the details right. They kept me informed all the way through the process, and I have to say a big thank you to Janis, who did and excellent job of repairing a dishwasher and an oven in one of my houses. He texted me to confirm his time of arrival, turned up when he said he would, and did an excellent job of the two repairs.

27. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Zest

Hi Carole,

We're delighted to have you on board & glad we could help!

Many thanks
Justin

Vurdert til 5 av 5 stjerner

It was all sorted very quickly and with…

It was all sorted very quickly and with no problems. Zest sorted it all and the company that came were really nice and found the fault quickly

27. februar 2026
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Svar fra Zest

Hi Mrs Keeble,

We are thrilled we could fix the issue with your appliance.

Many thanks
Justin

Vurdert til 5 av 5 stjerner

Excellent service from Yanis

Excellent service from Yanis. He diagnosed and fixed the problem quickly, was very polite and clean!

27. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Zest

Hi Becky,

We are happy to hear this great news!

Many thanks
Justin

Vurdert til 5 av 5 stjerner

The engineer arrived as expected

The engineer arrived as expected, and completed work in one visit, very quick completion

25. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Zest

Hi Debra,

We are happy to hear the job could be completed on the first visit.

Many thanks
Justin

Vurdert til 5 av 5 stjerner

5 star service

Easy sign up process.
Fast call out response.
Issue resolved within seconds.

19. februar 2026
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Svar fra Zest

Hi Andrew,

We're thrilled we could resolve the issue so quickly.

Many thanks
Justin

Vurdert til 5 av 5 stjerner

Bee was lovely to speak to

Bee was lovely to speak to, she dealt with my claim nicely…

25. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Zest

Hi Mike,

We are thrilled we could help you today.

Many thanks
Justin

Vurdert til 5 av 5 stjerner

Really impressed with this company and…

Really impressed with this company and the staff. I was kept informed all the way about my claim. Janis the engineer was brilliant, advised what the problem was, how he was going to repair it and was friendly and professional. Thank you

25. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Zest

Hi Nikki,

We are happy that we could guide you through the process throughout!

Many thanks
Justin

Vurdert til 5 av 5 stjerner

Excellent Service

I changed from being with Domestic & General as they were getting more expensive as I insure multiple appliances. I came across ZEST and went through everything online and then spoke to them on the Phone I was reassured that they would cover my items at a much lower cost . Now that was October last year and I have just had to use my policy for my washing machine, I was very nervous but from the moment I made the call to them it was a week and the machine part was ordered and it was all fixed . I would definitely recommend ZEST to everyone that needs household appliances insuring . Thanks ZEST

25. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Zest

Hi Carolyn,

We're happy to learn that based on the service you received you would recommend us to others!

Many thanks
Justin

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv