Zoetis Anmeldelser 

Mijn hond is - zonder mijn weten - geïnjecteerd met Librela. Toen ik er achter kwam werd gezegd het kan een maand duren eer het werkt, of het helpt pas (tegen artrose poot voor) na een tweede injectie. Na ruim 3 weken kreeg mijn hond last van ernstige bijwerkingen zoals verlamming, daarna spierzwakte, neurologische aandoeningen, diarrree, haar uitval & vacht verandering, nul conditie en heftig hijgen. Ervoor waren er al minder heftige bijwerkingen, maar omdat Zoetis toen alleen aangaf irritatie op injectie plek, heb ik die niet herkend. Zoetis ontkent dat dit komt door Librela. De dierenarts neemt dit klakkeloos over. Want na 2 weken zou alles afgebroken zijn. Wij zijn nu bijna 120 dagen verder, het gaat eindelijk beter, maar het is nog steeds niet afgebroken, een gevecht. Volgens Zoeties en de dierenarts ligt dit aan onderliggende problemen: artrose…… de aandoening waarom zonder mijn toestemming Librela werd geïnjecteerd. Zodra je weerlegt wat Zoetis of de dierenarts je vertelt - overigens zonder je te helpen hoe je je hond kunt ondersteunen dit te overleven - word je genegeerd. Met alles dat ondertussen bekend is, nul spijt, nul erkenning, nul hulp. Zie sites op social media voor meer informatie. Het is dieren mishandeling dat dit maar door kan gaan.

Via a bet this was administered Librela to my boy. He was in perfect health except a mild limp in the winter months. I was told it was the gold standard for arthritis. 4 injections later and he’s suffered so many side effects it’s been heartbreaking. 6 months I’ve been trying to get him fixed and no help or admission from the vets! He now has tremors every day! This is a dangerous injection and should be withdrawn before many many more suffer and ultimately die! Animal cruelty in its worst form

My vet recommended this, supposed game changer for arthritis. This poison left my dog with a heart murmur, hyperextended front carpals, sludge in bile duct, gallstone liver problems cysts. Change in demeanour. Thinking was helping my girl with librela and instead slowly the opposite. Not taken seriously by the company with my issues

It’s been just four months since we had to make the most horrific decision, after our dearest Maddie went into renal failure. This was exactly two weeks after a Librela shot. Just 7 days after she had it, she became very seriously sick, disengaged and couldn’t walk unaided. The first vet visit he exclaimed her blood results were off the scale, and given just 10 days before she’d had blood tests and she was fit and healthy, this was a terrible shock. For five days we all fought night and day to keep her alive. I had to administer intravenous fluids, it was frightening having had no experience before. We tried so hard to help her but the tests came back renal failure.
We were heartbroken. It was just terrible because we trusted our vet and he’d said this Librela would help her.
And she wasn’t old - just 11 - and she was the apple of my husband’s eye. Every single time he speaks lovingly about Maddie, a knife pierces my heart, and twists. I will never, ever forgive myself.
Can anyone at Zoetis sleep at night, I ask myself constantly? With all your comments about serious illness and sadly loss of your beloved pets, I cannot believe Zoetis just ignores what is happening, and also those supposedly governing veterinary medicines.
Don’t give up telling everyone about your situation. Someone, at some point, will raise their head above the parapet and bring Zoetis in line. And finally, I’m full of admiration for all of you who are going through what we are going through - never give up 💔

So via a vet, solensia was administered to my perfectly healthy cat as a pain relief with a potential side effect of an itchy ear. 9 days later he is dead,with fluid in and out of his lungs with an aggressive cancer that he showed no signs of. Turns out solensia was 'approved' in 2022. Is there any long term data? No. It is just an experiment and a cash grab, leaving me with 5000gbp cost, a dead pet, countless hours of spending time at the vets and a family in pieces. Fantastic job, hope you are proud of yourselves

We have four dogs, so we spend about $125 a month on flea and tick medicine. I was excited about the possibility of earning rewards.

However, I discovered that unless you buy six at a time for each dog, they won’t accept your receipt, and you can't use the rewards. This means that as the owner of four dogs, I would need to purchase 24 products, totaling $744. In contrast, a dog owner with just one dog who buys a six-month supply for $125 can participate in the rewards program.

I called customer service to see if there was a workaround, but they informed me there isn’t. I am now exploring other options because this company could easily resolve this issue but has chosen not to.

After spending over a year paying an outrageous €325 for just 20 pills of one of Zoetis’ medications, I reached out to them with a simple question: can this be safely taken alongside another medication? My vet had doubts and needed confirmation. Their actual response was that they cannot provide information to me for legal reasons.

So apparently, they can happily put a price of €325 per each 20 pills box, but giving basic information about possible contraindications? Nope – that’s too much to ask.

I’ve contacted other pharmaceutical companies before and always received helpful, professional answers. Zoetis? Completely dismissive.

If you’re looking for a company that cares for animals, don't charge outrageous prices and cares about transparency, customer service, or even basic decency – look elsewhere.

I signed up for the Zoetis Pet Care program through my vet. Revolution is expensive so it’s worth some hassle to get deals. The usability of this program is is very bad. I tried to upload receipts twice and they were denied both times and I asked myself. Why am I doing this? I had bought revolution three at a time from my vet and they wouldn’t accept it even though 3+3 = 6. I bought them inside the correct time window. The website was hard to use and rigid, and I couldn’t enter the correct into for my receipts. It was a colossal waste of time.

Never told me it was a 30 day window. I just went back to upload old receipts. What a cheap deal.

Just charge a fair price and stop with the ridiculous hoops of a complicated rewards program that is clearly intended to maximize profits not help animals. You are adding unnecessary levels of work and stress to get animals medication. That is a disgusting business practice. Trying to get help is a joke. Writing this review while sitting on hold for the rest of my morning waiting for a representative because your app is NOT helpful.

I recently emailed Zoetis asking for help because of unexpected financial problems an I wanted to see if they had discounts or coupons to help me with my dog's Apoquel. They replied that they didn't and that they hope my dog can continue her meds and that they have a rewards card, which I told them already that my card is expired cause its been 3 yrs. I just think that if they really cared about pets, they would lower their prices or give more financial help. My poor dog has been without her Cytopoint an Apoquel for months and she's a mess. Laura

Appalling customer experience
We have an Alphatrak 3 and our new batch of test strips are clearly problematic. Firstly, no way to contact them other than by phone during business hours. No email/form options on their website (Australia). Then you get onto "so called support" and comments like "that's above my pay grade" and "I don't know" are a common theme. Then they want a raft of information (including photos which she seemed to think my "calling back" later today I would be able to provide - what the???? - shall I squeeze the photos down the phone line). It appears Zoetis wants to make querying product faults or issues as difficult as possible and ensure they put a heap of onus on the customer hoping they'll just go away and problem solved.

Invoice was rejected twice saying "missing items, unclear invoice" , despite the fact that I emailed them the EXACT invoice sent to me by chewy and it DID have everything they needed. Finally called them. Sat on hold for 29 minutes, only to be told that they don't accept invoices for generic brands. They have the generic brands listed right on their website, shown in big bold letters, right with everything they accept. Nope. Said they're required by law to show the names of the generic. And the rejection codes are just a generic form, they send the same one for everything. I think I'm done with these people, if they're going to be shady like that.

Niedrige Produktqualität. schlechter, bis kaum vorhandener Service, überteuert und nicht zuverlässig.

nicht zu empfehlen, grauenhaft, penetrante Werbung

Zoetis products work great for my dog, but are really expensive and the prices keep going up. The rewards system feels like a slap in the face - every invoice is denied because they “can’t read the invoice”. If I could switch to other products, I would in a heartbeat.

Zoetis is a low life company and we need to get them out of Canada. Go live with Trump.Slensia killed my cat yesterday.A bunch of liars and con artist GO BACK TO THE USA WHERE YOU BELONG

DO NOT JOIN ZOETIS! Every time you submit an invoice even if it is clear for some reason the person reading them is totally blind and will reject your invoice. I got rejected after I sent an invoice and was told that denial reason was "cannot read invoice!" so I re-sent it to them, and I highlighted the drug and the amount and all the information they needed. I also told them that due to their greed I was now going to a new company who will treat me with more respect and wont scam me out of a reward program. This company is money hungry and will not reward you for being a loyal customer! Plenty of alternatives out there - Find one!

Zoetis products may be good, but ridiculously expensive. Their so called REBATE program is cumbersome and very user UNFRIENDLY. Many of us have busy lives and only having 30 days to submit a receipt for credit for a rebate is STUPID. Paying my credit card bill and going through receipts, I was 4 days late to enter my receipt. In this day of technology they are baffoons. I also see 97% reviews are only one star due to the fact that you have to issue a star to write a review. Horrible horrible horrible rebate program!!!

Their products are effective but expensive! Their rewards program has declined specifically over the last few years with the prices increasing and the rewards decreasing! I've purchased products for over 7 years and the newest "upgrades" to their rewards program basically told me that I am not appreciated as a customer as they have further reduced possible rewards! Talk about a prime example of GREED

Do una stella, perché non se ne possono lasciare zero.
Casa farmaceutica pessima. Produce e commercializza un farmaco, il Librela (bedinvetmab) che è letteralmente un veleno a orologeria.
Solo oggi, ad anni di distanza nel bugiardino americano hanno segnalato effetti avversi “paralisi” nonostante da un inibitore del NGF si sarebbe potuto evincere anche da un bambino.
La FED aveva già registrato ben 19 effetti avversi di paralisi laringea tra il 2023 e il 2024 ma questi hanno fatto orecchie da mercante. Ad oggi all’agenzia del farmaco europea non hanno ancora non segnalato tale effetto avverso.
Evitate come la peste, quel farmaco e più in generale, la Zoetis che non ha alcun riguardo per i pazienti che utilizzano i propri farmaci.