The website was easy to use and gave very good information about its products so it made it easier to choose a style that best met my needs that was also attractive to look at and wear at a reason... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Shoes arrived dirty and worn, insoles grubby. AI customer service, round in circles. Eventually had to call, missed promised delivery date. Dispatched on date were due to arrive, In general dispatch... Vis mer
Selskapet har svart
My first order and I am very impressed with the ease of the transaction, great tracking information and speed of the delivery. The boots themselves look solid and stylish but I have not tested them ye... Vis mer
As usual I placed my order and straight away was informed my order was being processed followed by it being dispatched. I received my parcel promptly and was soon wearing my purchase, which were ver... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Wide Fit Shoes are leading experts in Wide Shoes supplying wide fitting shoes for men and women including Wide Shoes, Wide Trainers, Wide Slippers, Wide Boots and much more. Our journey began in 1965 here in London with a small store as a family business. We launched our e-commerce website in 2006 and watch our business expand globally thanks to the internet. We have a customer base with over 500,000+ customers worldwide and growing fast. Brands such as Nike, New Balance, ON Running and Skechers have all joined our family and believe in our vision. Follow our journey and feel the comfort of our footwear.
Trainers made for comfort
Skrevet av virksomheten
- 100% Guaranteed
- Trainers made in a wider fitting. More space, more comfort = more walking
Kontaktopplysninger
33 Kenton Park Parade, HA3 8DN, London, Storbritannia
- 0208 907 1742
- info@widefitshoes.co.uk
- www.widefitshoes.co.uk
4,3
Enestående
10k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great choice of wide fit shoes
Great choice of wide fit shoes. Got a range of different discount offers via email while considering what I wanted (would have preferred the bottom price straight away). Good efficient delivery via Royal Mail.
22. september 2026
Svar fra Wide Fit Shoes
Hi Tim,
Thank you for your great feedback! We’re pleased to hear that you’re happy with our wide fit shoe selection and that your order was delivered efficiently via Royal Mail. We also appreciate your feedback regarding our discount offers and pricing, and we’ll certainly take this into consideration.
Wide Fit Shoes Team
Svar fra Wide Fit Shoes
Hi John,
Thank you for your lovely feedback! We’re pleased to hear that you found it easy to place your order and that you were happy with the price after applying the discounts. We really appreciate your support!
Wide Fit Shoes Team
Svar fra Wide Fit Shoes
Hi Niall,
Thank you for your lovely feedback! We’re delighted to hear that you received great service and that our team took the time to explain the options and help you try different styles. We really appreciate you sharing your experience!
Wide Fit Shoes Team
Serio Velocissimo Consigliato
21. september 2026
Svar fra Wide Fit Shoes
Hi Guampaolo,
Grazie mille per il tuo feedback! Siamo felici di sapere che hai trovato il nostro servizio serio e velocissimo. Apprezziamo molto la tua raccomandazione e il tempo che hai dedicato a condividere la tua esperienza!
Wide Fit Shoes Team
I was quite disappointed with these…
I was quite disappointed with these shoes. I bought a half size larger than I normally wear but that didn’t prevent me from having a blister on my little toe after I wore them out walking to the shops. The problem is the slightly pointed effect of the toes.
This is my problem with most shoes - they are not the same shape as my foot. I also wear an orthotic in the right shoe which exacerbates the problem. I was hoping they would work for winter as they are allegedly waterproof. My only option now is to wrap my toe in tape and hope this solves the issue.
My ideal shoes are New Balance 847 in 6e wide and size 7.5, and as they are not made now I will have to search for a replacement.
21. september 2026
Svar fra Wide Fit Shoes
"Hi Val,
I'm so sorry to hear about this! I'm going to send you a direct message so we can explore some alternatives. While we unfortunately can't accept returns for shoes that have already been worn, I'd love to see what else we can do to make things right."
Kind Regards
Wide fit shoes team
Shoes unfortunately to big ,l have sent…
Shoes unfortunately to big ,l have sent them back a week ago ,still haven't heard they have been received at your in or received my money back .
Angela Abrew.
25. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wide Fit Shoes
Hello Angela,
I’m very sorry to hear this. Please don’t worry — we’ll look into this for you.
We do advise that refunds can take between 7–10 days to process, but I’d be happy to check the status for you right away.
Please email me your order number at gemma@widefitshoes.co.uk, and I’ll look into this for you as soon as possible.
Kind regards,
Wide fit shoes team
They were extremely helpful
They were extremely helpful, friendly and knowledeable.
Will definitely get my wide fit shoes from them next time.
Highly recommend.
18. september 2026
Svar fra Wide Fit Shoes
Hi Dr Michael,
Thank you so much for your wonderful feedback! We’re delighted to hear that our team was helpful, friendly, and knowledgeable. It’s fantastic to know that you’ll choose us again for your next pair of wide fit shoes. We truly appreciate your recommendation and support!
Wide Fit Shoes Team
New Balance sizes are amazing
New Balance sizes are amazing, width are awesome aswell, and they have loads nice colours ,styles so happy with my buys ,new balance are built for xxxlarge guy like me,,I heard the shop in kenton the guys are really helpful 😀, I have ordered online last 4 pairs shoes ,had not one problem, just great service,
Thanks
Ben
18. september 2026
Svar fra Wide Fit Shoes
Thank you so much, Ben, for your fantastic feedback! We’re delighted to hear that you’re so happy with your New Balance shoes and that you’ve found the sizes, widths, colours, and styles to be just right for you. It’s also great to hear that your last four online orders have all gone smoothly. We really appreciate your continued support and kind words about our Kenton team!
Wide Fit Shoes Team
Svar fra Wide Fit Shoes
Hi Kate,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with the quality of the shoes and that you find them smart and stylish. We really appreciate you taking the time to share your experience with us.
Wide Fit Shoes Team
Quality shoes but a bit heavy and hard
The shoes are wide and of good quality, but the sole is not very flexible and they are a bit heavy.
14. september 2026
Svar fra Wide Fit Shoes
Hello Cliente,
I’m very sorry to hear about the issue with your shoes. Please don’t worry—if you need to return them to us, I’d be more than happy to send you a returns link.
As long as the shoes are unworn and still in their original packaging, we’ll be happy to help with your return. We’d also love to help you find the perfect pair!
Kind regards,
Wide fit shoes team
Svar fra Wide Fit Shoes
Hi Helen,
Thank you so much for your lovely feedback! We’re delighted to hear that you’re happy with the style and comfort of your shoes. We really appreciate you taking the time to share your experience with us.
Wide Fit Shoes Team
Walking boots needed in a wide size to…
Walking boots needed in a wide size to accommodate my bunion comfortably. They arrived very quickly and were immediately comfortable. Did a seven and a half mile walk, no problem
22. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wide Fit Shoes
Hi Ms Susan,
Thank you so much for your fantastic feedback! We’re delighted to hear that the walking boots provided the wide fit and comfort you needed for your bunion. It’s wonderful to know they were comfortable straight away and handled your seven-and-a-half-mile walk with no problems. We really appreciate you sharing your experience!
Wide Fit Shoes Team
Very disappointed with these boots they…
Very disappointed with these boots they feel no wider than any other standard boots I have purchased
14. september 2026
Svar fra Wide Fit Shoes
Hello Danny,
I’m very sorry to hear this. I’ll reach out to you directly so we can discuss the return options and perhaps look at trying something else that may work better for you.
Please don’t give up just yet! I’d really like the opportunity to help find the right solution for you.
Kind Regards
Wide fit shoes team
Svar fra Wide Fit Shoes
Hi Davis,
Thank you so much for your lovely feedback! We’re delighted to hear that you had a great experience with us. We really appreciate you taking the time to share your kind words!
Wide Fit Shoes Team
Svar fra Wide Fit Shoes
Hi Rebecca,
Thank you so much for your kind feedback! We’re delighted to hear that you were happy with our service and communication. We really appreciate you taking the time to share your experience with us!
Wide Fit Shoes Team
Great website.
Good products, quick delivery, no problem exchanging for a bigger size.
Will buy again.
10. september 2026
Svar fra Wide Fit Shoes
Hi Robert,
Thank you for your lovely review! We're delighted to hear you're happy with our products, enjoyed the quick delivery, and found the exchange process easy. We look forward to welcoming you back!
Wide Fit Shoes Team
Shoes required were out of stock when I…
Shoes required were out of stock when I originally tried to order then, got an email to say when they were back in stock. As requested.
14. september 2026
Svar fra Wide Fit Shoes
Hi!
Thank you for your lovely review! We’re pleased to hear that you received an email notification when the shoes were back in stock as requested. We hope you enjoy your new shoes!
Wide Fit Shoes Team
The shoes I received didn't match what…
The shoes I received didn't match what was shown on the box. I ordered grey shoes as shown on the box, but the shoes that arrived were black. This shouldn't be a problem; just swap them out and send the correct ones. I am annoyed that I was charged to return them! Really, they sent the wrong shoes and then charged me to return them. I wasn't going to bother reviewing, but they keep sending me review requests... crazy!!!
10. september 2026
Svar fra Wide Fit Shoes
Hello Kim,
I’m very sorry to hear this. Please don’t worry—I’ll reach out to you directly to get this resolved.
If this was our mistake, we will of course refund the shipping costs incurred and make sure you receive the correct items.
I’ll be in touch with you directly shortly.
Kind Regards
Wide fit shoes team
I use Orthotics and I could not get…
I use Orthotics and I could not get shoes to accept them but when I saw them advertised I had to try .Great fit and deep enough for my orthotics
14. september 2026
Svar fra Wide Fit Shoes
Hi Martin,
Thank you for your wonderful review! We’re so pleased to hear that you found a great fit and that the shoes are deep enough to comfortably accommodate your orthotics. It’s fantastic to know you’re happy with your purchase!
Wide Fit Shoes Team
Easy exchange
Had to return first pair of Boots for a less wider pair,exchange quick and easy no problems and we are very pleased with the boots,thank you.
10. september 2026
Svar fra Wide Fit Shoes
Hi!
Thank you for your lovely review! We’re delighted to hear that the exchange was quick and easy and that you’re very pleased with your boots. We really appreciate your kind feedback and hope you enjoy wearing them!
Wide Fit Shoes Team
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