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Wide Fit Shoes Anmeldelser 

10 256
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My first order and I am very impressed with the ease of the transaction, great tracking information and speed of the delivery. The boots themselves look solid and stylish but I have not tested them ye... Vis mer

Vurdert til 1 av 5 stjerner

Shoes arrived dirty and worn, insoles grubby. AI customer service, round in circles. Eventually had to call, missed promised delivery date. Dispatched on date were due to arrive, In general dispatch... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

As usual I placed my order and straight away was informed my order was being processed followed by it being dispatched. I received my parcel promptly and was soon wearing my purchase, which were ver... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Very pleased with my New Balance 4E wide fit trainers. I find this width very difficult to buy elsewhere, so this company's range range of top brand wide fitting trainers is very helpful. Thanks!


Informasjon om virksomheten

  1. Skobutikk
  2. også i
  3. Butikk med sportsklær
  4. Fotpleie
  5. Onlinemarked

Skrevet av virksomheten

Wide Fit Shoes are leading experts in Wide Shoes supplying wide fitting shoes for men and women including Wide Shoes, Wide Trainers, Wide Slippers, Wide Boots and much more. Our journey began in 1965 here in London with a small store as a family business. We launched our e-commerce website in 2006 and watch our business expand globally thanks to the internet. We have a customer base with over 500,000+ customers worldwide and growing fast. Brands such as Nike, New Balance, ON Running and Skechers have all joined our family and believe in our vision. Follow our journey and feel the comfort of our footwear.

Trainers made for comfort

Skrevet av virksomheten

100% Guaranteed
Trainers made in a wider fitting. More space, more comfort = more walking

Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

10k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(10 256)

1 221 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

My first order and I am very impressed…

My first order and I am very impressed with the ease of the transaction, great tracking information and speed of the delivery. The boots themselves look solid and stylish but I have not tested them yet on a walk outdoors. Very positive experience with Wide Fit Shoes and I would definitely order from them again. Thank you for being a reliable supplier of specialized footwear that is difficult for me to find elsewhere.

12. oktober 2026
Vurdert til 3 av 5 stjerner

Quite expensive for what they are

Quite expensive for what they are. Not as comfortable as they look in the picture.

7. oktober 2026
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Svar fra Wide Fit Shoes

Hello J. Smith,

Thank you for your feedback. I’m very sorry to hear about your experience, and I’ll reach out to you directly to discuss this further.

We regularly share discount codes and also offer a loyalty programme, which may be of interest to you.

Kind regards,
Wide fit shoes team

Vurdert til 5 av 5 stjerner

Wide fit shoes are excellent!

Wide fit shoes are always competitively priced, and have availability for wide fitting trainers. Excellent

12. oktober 2026
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Svar fra Wide Fit Shoes

Hi John,

Thank you for your wonderful feedback! We're delighted to hear that you're happy with our competitive prices and range of wide-fitting trainers. We truly appreciate your support!

Wide Fit Shoes Team

Vurdert til 5 av 5 stjerner

Great trainers that look good…

Great trainers that fit and look good all at a fantastic price

12. oktober 2026
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Svar fra Wide Fit Shoes

Hi Barry,

Thank you for your lovely feedback! We're delighted to hear that you're happy with the fit, style, and value for money of our trainers. We really appreciate your support!

Wide Fit Shoes Team

Vurdert til 1 av 5 stjerner

You would think a return would be…

You would think a return would be simple enough. We paid (it was well defined) paid $20 via an additional charge for this. We followed the instructions provided.
FedEx charged us (a card was on file) an additional $209 for the return of the shoes.
This was more than the cost of the shoes. Contacted customer service via their social media and we are sh@t out of luck. No shoes and paid a total of $229 to return them. They are horrible to deal with.

13. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Wide Fit Shoes

Hello Mark,

I’m very sorry to hear this. We offer a more cost-effective service through our returns swap service. I’ll reach out to you directly to see how we can help resolve this for you.

Kind regards,

Wide fit shoes team

Vurdert til 5 av 5 stjerner

Happy feet.

First, thank you for making a wide shoe. Secondly, it is light and helps me start walking again.

12. oktober 2026
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Svar fra Wide Fit Shoes

Hi Stephen,

Thank you for your lovely feedback! We're delighted to hear that you've found a comfortable, lightweight pair of wide-fitting shoes that is helping you get back to walking. Your kind words mean a lot to us, and we wish you all the best on your walking journey!

Wide Fit Shoes Team

Vurdert til 5 av 5 stjerner

Just had my second pair of ankle boots…

Just had my second pair of ankle boots . Same good fit , exceptional!

7. oktober 2026
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Svar fra Wide Fit Shoes

Hi J Smith,

Thank you for your continued support! We're delighted to hear that your second pair of ankle boots fits just as well as the first. It's wonderful to know you're happy with them, and we hope you continue to enjoy wearing them!

Wide Fit Shoes Team

Vurdert til 3 av 5 stjerner

Pricey, but good service at shop

With very wide feet, I’d resigned myself to buying cheap flexible trainers, constant pressure across my foot and having them break out at the sides - better quality ones resulted in similar discomfort and higher cost.
I discovered this company and the existence of ready made shoes in excess of normal “wide” fitting and decided to shop in person at their retail outlet in Harrow, forgoing the introductory on-line discount for the chance to check the fit and get expert advice. The experience was positive and I bought a pair of comfortable 6E width trainers.
Once at home, I went to the maker’s website to research the product and was surprised to discover that their on-line shop sold them for literally half the price I was charged (£139.99). An enquiry to Wide Fit Shoes (and follow-up) to confirm the validity of what I’d been charged went unanswered until this review was published.
All I can say is “Caveat emptor”.

13. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Wide Fit Shoes

Hello Martin,

I’m very sorry to hear this. We are a small, family-run business, and we sincerely apologise for this experience.

I will look into this for you and do my best to help resolve the issue. Could you please email me directly at gemma@widefitshoes.co.uk so I can look into this further for you?

Thank you for bringing this to my attention, and once again, I’m very sorry for the inconvenience.

Kind regards,
Wide Fit Shoes

Vurdert til 5 av 5 stjerner

Very good service

6. oktober 2026
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Svar fra Wide Fit Shoes

Hi!

Thank you for your kind feedback! We're delighted to hear you're happy with our service and truly appreciate your support.

Wide Fit Shoes Team

Vurdert til 3 av 5 stjerner

No Attempt to Resolve Issues Update

I've placed 2 orders with them and there have been issues with both. The first order they sent the wrong item. I contacted them to get the issue resolved, but received no reply. It would have cost me more in shipping to return the item than the purchase price of the item, so I just wrote it off. The second order they emailed me saying one of the items was out of stock even though the item was still showing as available on their website. They offered a replacement item which I agreed to. I have received no response and the original item is still showing as pending on my order. After a week with no response I contacted them again requesting a refund, and still no response. This has been over a month and I've heard nothing from them after multiple attempts to get the issue resolved. I'm really disappointed, because this is the only place I can find that will ship internationally the shoes I'm looking for.

Update: As a result of this review they have issued me a refund for the item I never received and offered a discount on my next order. I'm not sure if I'll order from them again, but they have made an effort.

4. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Wide Fit Shoes

Hello Tammie,

I’m very sorry to hear about this. Could you please contact me directly gemma@widefitshoes.co.uk so I can look into this for you? Unfortunately, I haven’t been able to locate an order under your details, but I’m keen to get this sorted out for you as quickly as possible.

Please rest assured that I will do my very best to resolve this for you. Your custom means a great deal to us, and we truly appreciate your patience and understanding.

Kind regards,
Customer Service Team

Vurdert til 1 av 5 stjerner

Shoes arrived dirty and worn

Shoes arrived dirty and worn, insoles grubby. AI customer service, round in circles. Eventually had to call, missed promised delivery date. Dispatched on date were due to arrive, In general dispatch is very slow.
Wont use again

9. oktober 2026
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Svar fra Wide Fit Shoes

Hello Jamie,

I’m really sorry to hear this. I’ll reach out to you directly and arrange for another pair to be sent out to you.

This is certainly not the level of service we strive to provide, and we sincerely apologise that this has happened. Please rest assured that we will put this right and get the issue resolved for you.

Thank you for your patience and understanding.

Kind Regards
Wide fit shoes team

Vurdert til 2 av 5 stjerner

I have very wide feet so I thought I…

I have very wide feet so I thought I had come to the right place. I have used 4E widths before and sometimes they end up still being a bit narrow so I was delighted when I found 6E widths. I ordered 2 pairs, over £350, and when they arrived they were narrower than any 4E widths I have had. they were also quite short in the length and I measured as instructed.

Given my wide feet I often have to return items however, I was not expecting to have to pay to return them, especially considering how much I paid for postage. I won't use again, I will use companies that have a better return service.

10. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Wide Fit Shoes

Hello Michelle,

I’m very sorry to hear that the shoes didn’t fit you as expected. I’ll reach out to you directly to discuss some recommendations and guide you through an easier returns process.

Your custom means a great deal to us, and we want to make sure you feel supported and have the best possible experience with us.

Thank you for giving us the opportunity to help!

Kind regards,
Gemma

Vurdert til 4 av 5 stjerner

Through no fault of Wide Fit Shoes

Through no fault of Wide Fit Shoes, Royal Mail managed to delay delivery of my order by 3 days . The shoes themselves are comfortable and stylish.

8. oktober 2026
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Svar fra Wide Fit Shoes

Hi Edward,

Thank you for your feedback! We're glad to hear that you're happy with the comfort and style of your shoes. We appreciate your patience with the delivery delay and hope you continue to enjoy your footwear.

Wide Fit Shoes Team

Vurdert til 4 av 5 stjerner

Good choice of products and reliably…

Good choice of products and reliably delivered.

5. oktober 2026
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Svar fra Wide Fit Shoes

Hi!

Thank you for your lovely feedback! We're delighted to hear that you're happy with our product range and reliable delivery. We really appreciate your support!

Wide Fit Shoes Team

Vurdert til 5 av 5 stjerner

Prompt delivery and good customer…

Prompt delivery and good customer service when I needed to amend my order.
Would order again

8. oktober 2026
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Svar fra Wide Fit Shoes

Hi Adele,

Thank you for your lovely review! We're delighted to hear that you were happy with our prompt delivery and customer service when amending your order. We truly appreciate your support and look forward to welcoming you back to Wide Fit Shoes!

Wide Fit Shoes Team

Vurdert til 1 av 5 stjerner

Have not receive the shoes

Have not receive the shoes, where are my shoes?

Herb Roble

10. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Wide Fit Shoes

Hello Herbert,

I’m very sorry to hear this. Please contact me directly at gemma@widefitshoes.co.uk so I can look into this for you and help resolve the issue.

Please bear in mind that international orders can take a little longer to arrive. Thank you for your patience and understanding.

Kind regards,
Gemma

Vurdert til 3 av 5 stjerner

Shoes I ordered were not wide enough

Shoes I ordered were not wide enough, when I tried to return the shoes for a wider width, they wanted another £30.
Ridiculous!!

8. oktober 2026
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Svar fra Wide Fit Shoes

Hello Robert,

I’m very sorry to hear this. I’ll reach out to you directly to discuss a more convenient option for returning the shoes.

Please rest assured that we’re here to help and will do our best to make the process as easy as possible for you!

Kind Regards
Wide fit shoes team

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