The website was easy to use and gave very good information about its products so it made it easier to choose a style that best met my needs that was also attractive to look at and wear at a reason... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Shoes arrived dirty and worn, insoles grubby. AI customer service, round in circles. Eventually had to call, missed promised delivery date. Dispatched on date were due to arrive, In general dispatch... Vis mer
Selskapet har svart
My first order and I am very impressed with the ease of the transaction, great tracking information and speed of the delivery. The boots themselves look solid and stylish but I have not tested them ye... Vis mer
As usual I placed my order and straight away was informed my order was being processed followed by it being dispatched. I received my parcel promptly and was soon wearing my purchase, which were ver... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Wide Fit Shoes are leading experts in Wide Shoes supplying wide fitting shoes for men and women including Wide Shoes, Wide Trainers, Wide Slippers, Wide Boots and much more. Our journey began in 1965 here in London with a small store as a family business. We launched our e-commerce website in 2006 and watch our business expand globally thanks to the internet. We have a customer base with over 500,000+ customers worldwide and growing fast. Brands such as Nike, New Balance, ON Running and Skechers have all joined our family and believe in our vision. Follow our journey and feel the comfort of our footwear.
Trainers made for comfort
Skrevet av virksomheten
- 100% Guaranteed
- Trainers made in a wider fitting. More space, more comfort = more walking
Kontaktopplysninger
33 Kenton Park Parade, HA3 8DN, London, Storbritannia
- 0208 907 1742
- info@widefitshoes.co.uk
- www.widefitshoes.co.uk
4,3
Enestående
10k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service
Great experience for beginning to end
Would definitely recommend this store
2. oktober 2026
Svar fra Wide Fit Shoes
Hi Christine,
Thank you for your lovely feedback! We’re delighted to hear you had a great experience with us from start to finish. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again!
Wide Fit Shoes Team
It would have been 5 but bombarding me…
It would have been 5 but bombarding me with emails is so bloody annoying if I want to give a review I will
Now stop bombarding me with emails
28. september 2026
Svar fra Wide Fit Shoes
Hello Andrew,
I’m sorry to hear this. I will reach out to you directly and ensure the notifications are stopped.
Please accept our sincere apologies for any inconvenience caused.
Kind Regards
Wide fit shoes team
Nightmare
I havent received my shoes, yet. A nightmare coming from customs and supplier: delays, wasting time asking for invoice which is not available in the website as usual, uploading documentation to customs website an who knows whwther I should pay extra taxes!!! Never again UK supplier
28. september 2026
Svar fra Wide Fit Shoes
Hello Cristobal,
I’m very sorry to hear this. I will reach out to you directly and send you a tax invoice.
We are based in the UK, so taxes and shipping costs do apply. However, I will do my very best to resolve this for you and find the best possible solution.
Please rest assured that your custom means a great deal to us, and we truly appreciate your support and understanding.
Kind regards,
Wide fit shoes team
So pleased with the fit and comfort of…
So pleased with the fit and comfort of my trail shoes. Wanted a hard wearing trainer for taking my
grandchildren to school and dog walks. Walk 2.5 miles every morning and no issues.
2. oktober 2026
Svar fra Wide Fit Shoes
Hi Mr Kevin,
Thank you for your wonderful review! We're delighted to hear that your trail shoes are providing the fit, comfort, and durability you need for your daily walks. It's great to know they're keeping you comfortable on your 2.5-mile morning walks, school runs with your grandchildren, and dog walks. We really appreciate your feedback and hope you enjoy many more comfortable miles!
Wide Fit Shoes Team
happy with service
happy with service
i had to return shoes ,i got the wrong size .promptly refunded and correct size shoes came the next day ..
30. september 2026
Svar fra Wide Fit Shoes
Hi Robert,
Thank you for your lovely feedback! We're glad we could resolve the sizing issue quickly and that your refund was processed promptly. It's great to hear that the correct size arrived the very next day. We appreciate your patience and are happy you're pleased with our service!
Wide Fit Shoes Team
Love new balance wide fit!
Sizing easy to understand. Ordering & delivery efficient & quick.
Trainers are a great colour, look & feel good.
28. september 2026
Svar fra Wide Fit Shoes
Hi Alice,
Thank you for your lovely review! We're delighted to hear that you found our sizing guide easy to understand and the ordering and delivery process quick and efficient. It's wonderful to know you're happy with the colour, look, and feel of your new trainers. We really appreciate your support!
Wide Fit Shoes Team
They came in a timely way
They came in a timely way, given that I'm in the USA. And I really like the shoes---so grateful that they fit! Finding shoes that work for me is very difficult. The leather is lovely and soft.
28. september 2026
Svar fra Wide Fit Shoes
Hi Melinda,
Thank you so much for your lovely feedback! We’re delighted to hear that your shoes arrived in good time and, most importantly, that they fit comfortably. It’s wonderful to know you’re pleased with the soft leather too. We really appreciate you taking the time to share your experience.
Wide Fit Shoes Team
Excellent delivery times and…
Excellent delivery times and communication. Really comfortable shoes.
1. oktober 2026
Svar fra Wide Fit Shoes
Hi Marion,
Thank you for your wonderful feedback! We’re so pleased to hear that you were happy with the delivery, communication, and comfort of your shoes. We really appreciate you taking the time to share your experience.
Wide Fit Shoes Team
Quick delivery good fit
30. september 2026
Svar fra Wide Fit Shoes
Hi Sue,
Thank you for your feedback! We’re delighted to hear that your shoes arrived quickly and that you’re happy with the fit.
Wide Fit Shoes Team
Lovely comfy shoes that fit!!
Lovely comfy shoes that fit!!! Professional service. Would buy from them again.
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wide Fit Shoes
Hi!
Thank you so much for your lovely feedback! We’re delighted to hear that your shoes are comfortable and fit well. It’s wonderful to know you were happy with our service and would shop with us again. We really appreciate your support!
Wide Fit Shoes Team
When customers are in the shop staff…
When customers are in the shop staff should not be chastised. Service could be done with a smile
29. september 2026
Svar fra Wide Fit Shoes
Hello Mervyn,
I’m genuinely very sorry to hear this, and I sincerely apologise for the experience you’ve had. This is certainly not the level of service or feedback we ever want to receive.
I will reach out to you directly so I can understand what has happened and hopefully put things right for you. Your custom, trust and satisfaction mean a great deal to us, and we truly value your business.
Once again, please accept my sincere apologies, and I look forward to speaking with you personally.
Kind Regards
Wide fit shoes team
Great quality footwear
Great quality footwear. Stylish choices for broad feet. Very prompt delivery.
29. september 2026
Svar fra Wide Fit Shoes
Hi Ellen,
Thank you for your wonderful feedback! We’re so pleased to hear that you’re happy with the quality, style, and wide-fit options. It’s also great to know your order arrived promptly. We really appreciate you taking the time to share your experience!
Wide Fit Shoes Team
Svar fra Wide Fit Shoes
Hello,
I am very sorry to hear you havent recieved your shoes, Please can you email me gemma@widefitshoes.co.uk with your order number so we can look into this for you.
Kind Regards
Wide fit
I love my new balance trainers but…
I love my new balance trainers but would prefer 880 but 520 will have to do - thanks
5. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wide Fit Shoes
Hi Tina,
Thank you for your lovely feedback! We’re delighted to hear that you love your New Balance trainers. We understand you would have preferred the 880s, but we’re pleased the 520s worked for you. We hope you enjoy wearing them!
Wide Fit Shoes Team
Shocking service put the wrong address…
Shocking service put the wrong address by mistake due to my Apple Pay details being wrong rung for 20mons no reply email and what’s app we to be told order wasn’t processed yet so ok to t
Change delivery address only to be told the next morning it was too late to change the delivery address SORT YOR AI RESPONSES OUT
3. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wide Fit Shoes
Hello David,
I’m very sorry to hear about this. I will reach out to you directly to see if we can resolve the issue.
I sincerely apologize for the response you received from our AI. Sometimes, once an order has been sent to the warehouse, it may be too late to make changes. However, we would really like to help and do everything we can to resolve this for you.
Thank you for your understanding, and again, I’m very sorry for the inconvenience.
Kind Regards
Wide fit shoes team
Svar fra Wide Fit Shoes
Hi Gary,
You’re very welcome! We’re glad we could help. Please don’t hesitate to get in touch if you need any further assistance.
Wide Fit Shoes Team
Great to have specialist in wide fit…
Great to have specialist in wide fit shoes - good website, good range and trainers turned up on time and fit perfectly 👍
28. september 2026
Svar fra Wide Fit Shoes
Hi Martin,
Thank you for your kind feedback! We’re pleased to hear you’re happy with our website and range of wide-fit shoes, and that your trainers arrived on time and fit perfectly. 👍
Wide Fit Shoes Team
Grateful to have comfortable shoes. The lady at the Wide fit shoe shop was…
The lady at the Wide fit shoe shop was very helpful and kind. She measured my feet and was able to find a pair of shoes which I like and which are extremely comfortable, so I am extremely grateful. Thank you very much.
25. september 2026
Svar fra Wide Fit Shoes
Hi Linda,
Thank you so much for your kind feedback! We’re delighted to hear that our team was able to help you find a pair of shoes that you love and that are extremely comfortable. We really appreciate your lovely comments and are so pleased we could help you find the right fit.
Wide Fit Shoes Team
Very comfortable wide fit New Balance…
Very comfortable wide fit New Balance trainers. It would be great to have more options in the EE or wider!
22. september 2026
Svar fra Wide Fit Shoes
Hi Marianne,
Thank you for your lovely feedback! We’re so pleased to hear that you find your New Balance trainers comfortable. We really appreciate your suggestion and will certainly pass your request for more EE and wider options on to our team.
Wide Fit Shoes Team
Great shoes for my husband
22. september 2026
Svar fra Wide Fit Shoes
Hi Fiona,
Thank you for your lovely feedback! We’re delighted to hear that your husband is enjoying his new shoes. We hope he continues to find them comfortable and a great fit!
Wide Fit Shoes Team
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