I have been using Wide Fit Shoes now for over four years. I have never been disappointed with the many pairs of trainers I have purchased in this time. 4E wide on shoe size 10.5 every time, an excelle... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I was struggling to find this particular pair of lace up wide fit sketchers but i actually found them on Wide Fit Shoes. From placing the order to them being delivered was extremely fast. The packagin... Vis mer
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The website was easy to use and gave very good information about its products so it made it easier to choose a style that best met my needs that was also attractive to look at and wear at a reason... Vis mer
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Shoes arrived dirty and worn, insoles grubby. AI customer service, round in circles. Eventually had to call, missed promised delivery date. Dispatched on date were due to arrive, In general dispatch... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Wide Fit Shoes are leading experts in Wide Shoes supplying wide fitting shoes for men and women including Wide Shoes, Wide Trainers, Wide Slippers, Wide Boots and much more. Our journey began in 1965 here in London with a small store as a family business. We launched our e-commerce website in 2006 and watch our business expand globally thanks to the internet. We have a customer base with over 500,000+ customers worldwide and growing fast. Brands such as Nike, New Balance, ON Running and Skechers have all joined our family and believe in our vision. Follow our journey and feel the comfort of our footwear.
Trainers made for comfort
Skrevet av virksomheten
- 100% Guaranteed
- Trainers made in a wider fitting. More space, more comfort = more walking
Kontaktopplysninger
33 Kenton Park Parade, HA3 8DN, London, Storbritannia
- 0208 907 1742
- info@widefitshoes.co.uk
- www.widefitshoes.co.uk
4,3
Enestående
10k anmeldelser
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No Attempt to Resolve Issues Update
I've placed 2 orders with them and there have been issues with both. The first order they sent the wrong item. I contacted them to get the issue resolved, but received no reply. It would have cost me more in shipping to return the item than the purchase price of the item, so I just wrote it off. The second order they emailed me saying one of the items was out of stock even though the item was still showing as available on their website. They offered a replacement item which I agreed to. I have received no response and the original item is still showing as pending on my order. After a week with no response I contacted them again requesting a refund, and still no response. This has been over a month and I've heard nothing from them after multiple attempts to get the issue resolved. I'm really disappointed, because this is the only place I can find that will ship internationally the shoes I'm looking for.
Update: As a result of this review they have issued me a refund for the item I never received and offered a discount on my next order. I'm not sure if I'll order from them again, but they have made an effort.
4. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wide Fit Shoes
Hello Tammie,
I’m very sorry to hear about this. Could you please contact me directly gemma@widefitshoes.co.uk so I can look into this for you? Unfortunately, I haven’t been able to locate an order under your details, but I’m keen to get this sorted out for you as quickly as possible.
Please rest assured that I will do my very best to resolve this for you. Your custom means a great deal to us, and we truly appreciate your patience and understanding.
Kind regards,
Customer Service Team
Shoes arrived dirty and worn
Shoes arrived dirty and worn, insoles grubby. AI customer service, round in circles. Eventually had to call, missed promised delivery date. Dispatched on date were due to arrive, In general dispatch is very slow.
Wont use again
9. oktober 2026
Svar fra Wide Fit Shoes
Hello Jamie,
I’m really sorry to hear this. I’ll reach out to you directly and arrange for another pair to be sent out to you.
This is certainly not the level of service we strive to provide, and we sincerely apologise that this has happened. Please rest assured that we will put this right and get the issue resolved for you.
Thank you for your patience and understanding.
Kind Regards
Wide fit shoes team
I have very wide feet so I thought I…
I have very wide feet so I thought I had come to the right place. I have used 4E widths before and sometimes they end up still being a bit narrow so I was delighted when I found 6E widths. I ordered 2 pairs, over £350, and when they arrived they were narrower than any 4E widths I have had. they were also quite short in the length and I measured as instructed.
Given my wide feet I often have to return items however, I was not expecting to have to pay to return them, especially considering how much I paid for postage. I won't use again, I will use companies that have a better return service.
10. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wide Fit Shoes
Hello Michelle,
I’m very sorry to hear that the shoes didn’t fit you as expected. I’ll reach out to you directly to discuss some recommendations and guide you through an easier returns process.
Your custom means a great deal to us, and we want to make sure you feel supported and have the best possible experience with us.
Thank you for giving us the opportunity to help!
Kind regards,
Gemma
Through no fault of Wide Fit Shoes
Through no fault of Wide Fit Shoes, Royal Mail managed to delay delivery of my order by 3 days . The shoes themselves are comfortable and stylish.
8. oktober 2026
Svar fra Wide Fit Shoes
Hi Edward,
Thank you for your feedback! We're glad to hear that you're happy with the comfort and style of your shoes. We appreciate your patience with the delivery delay and hope you continue to enjoy your footwear.
Wide Fit Shoes Team
Svar fra Wide Fit Shoes
Hi!
Thank you for your lovely feedback! We're delighted to hear that you're happy with our product range and reliable delivery. We really appreciate your support!
Wide Fit Shoes Team
Prompt delivery and good customer…
Prompt delivery and good customer service when I needed to amend my order.
Would order again
8. oktober 2026
Svar fra Wide Fit Shoes
Hi Adele,
Thank you for your lovely review! We're delighted to hear that you were happy with our prompt delivery and customer service when amending your order. We truly appreciate your support and look forward to welcoming you back to Wide Fit Shoes!
Wide Fit Shoes Team
Have not receive the shoes
Have not receive the shoes, where are my shoes?
Herb Roble
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wide Fit Shoes
Hello Herbert,
I’m very sorry to hear this. Please contact me directly at gemma@widefitshoes.co.uk so I can look into this for you and help resolve the issue.
Please bear in mind that international orders can take a little longer to arrive. Thank you for your patience and understanding.
Kind regards,
Gemma
Shoes I ordered were not wide enough
Shoes I ordered were not wide enough, when I tried to return the shoes for a wider width, they wanted another £30.
Ridiculous!!
8. oktober 2026
Svar fra Wide Fit Shoes
Hello Robert,
I’m very sorry to hear this. I’ll reach out to you directly to discuss a more convenient option for returning the shoes.
Please rest assured that we’re here to help and will do our best to make the process as easy as possible for you!
Kind Regards
Wide fit shoes team
I love this company
I love this company, it's a family run company in England and easy to contact if needed. I have ordered from here 3 or 4 times before and always happy with my purchase. I ordered leather trainers as I prefer these, and the wide fit is great for my feet. I had an issue this time but one phone call and it was sorted straight away and I got a new pair the next day. Brilliant service
2. oktober 2026
Svar fra Wide Fit Shoes
Hi William,
Thank you so much for your wonderful review and continued support! We're delighted to hear that you've been happy with your purchases over the years and that our wide-fit leather trainers are a great fit for your feet. We're also glad we could resolve the issue quickly and get your replacement pair to you the very next day. Your kind words mean a lot to our team, and we look forward to serving you again!
Wide Fit Shoes Team
Great company my trainers are…
Great company my trainers are perfect,very quick delivery too.
8. oktober 2026
Svar fra Wide Fit Shoes
Hi Miss Tracey,
Thank you for your lovely review! We're delighted to hear that your trainers are perfect and that you were pleased with our quick delivery. We really appreciate your support and hope to welcome you back again soon!
Wide Fit Shoes Team
Wide Fit Shoes Team
Delivery was excellence
Delivery was excellence
Good shoe quality
Really happy with the experience
5. oktober 2026
Svar fra Wide Fit Shoes
Hi Mr. Smith,
Thank you for your lovely review! We're delighted to hear that you were happy with our delivery service and the quality of your shoes. Your satisfaction means a lot to us, and we truly appreciate your support. We hope to welcome you back again soon!
Wide Fit Shoes Team
Not pinching!
Good quality shoes at a reasonable price. And not pinching! Delivered promptly, well packaged. Very happy with purchase.
8. oktober 2026
Svar fra Wide Fit Shoes
Hi John,
Thank you for your wonderful review! We're delighted to hear that you're happy with the quality, comfort, and value of your shoes. It's especially great to know they fit comfortably without pinching and arrived promptly and in good condition. We really appreciate your feedback and hope to serve you again soon!
Wide Fit Shoes Team
Nice company to deal with
Nice company to deal with - everything went smoothly and efficient. Product exactly what I wanted.
2. oktober 2026
Svar fra Wide Fit Shoes
Hi Michael,
Thank you for your lovely review! We're delighted to hear that everything went smoothly and that you found exactly what you were looking for. Your satisfaction means a lot to us, and we truly appreciate your support. We hope to welcome you back again soon!
Wide Fit Shoes Team
The shoes felt fine in the shop
The shoes felt fine in the shop, but when I wore them at home for 15 minutes they began to hurt me
7. oktober 2026
Svar fra Wide Fit Shoes
Hello Mr. Gross,
I’m very sorry to hear this. I will reach out to you directly to discuss the matter and see what we can do to put things right. Your custom and satisfaction mean a great deal to us, and we truly value your support.
Kind regards,
Wide fit shoes team
Wrong Size Wrong Gender
Wrong Size Wrong Gender! Ordered womens 9 4E I received a mens9.5 4 E
1. oktober 2026
Svar fra Wide Fit Shoes
Hello Karen,
I’m very sorry to hear this. All of our New Balance trainers are unisex, but I will reach out to you directly to ensure you receive the correct pair.
We sincerely apologise for any inconvenience caused. Your custom and satisfaction mean a great deal to us, and we want to make sure you’re completely happy with your purchase.
Kind regards,
Wide fit shoes team
Great service and excellent fit -my 2nd…
Great service and excellent fit -my 2nd pair in a different colour
2. oktober 2026
Svar fra Wide Fit Shoes
Hi Sarah,
Thank you for your lovely review! We're delighted to hear that you're happy with the fit and service. It's wonderful to know you've returned for a second pair in a different colour. We truly appreciate your continued support!
Wide Fit Shoes Team
Svar fra Wide Fit Shoes
Hi Bruce,
Thank you for your lovely feedback! We're pleased to hear that you were happy with our selection of shoes and that your order arrived quickly and conveniently. We really appreciate your support!
Wide Fit Shoes Team
As usual I placed my order and straight…
As usual I placed my order and straight away was informed my order was being processed followed by it being dispatched. I received my parcel promptly and was soon wearing my purchase, which were very comfortable.
Thank You to all at Wide Fit Shoes and Royal Mail.
Joan Snowdon
5. oktober 2026
Svar fra Wide Fit Shoes
Hi!
Thank you, Joan, for your lovely review and continued support! We're delighted to hear that your order was processed and delivered promptly and that you're enjoying the comfort of your new shoes. We'll be sure to pass on your kind words to our team. Thank you for choosing Wide Fit Shoes!
Wide Fit Shoes Team
Delighted with both shoes and service
5. oktober 2026
Svar fra Wide Fit Shoes
Hi Michael,
Thank you for your lovely feedback! We're delighted to hear that you're happy with both your shoes and our service. We really appreciate your support and hope to serve you again soon!
Wide Fit Shoes Team
Highly recommended for wide fit shoes
The buying process and help with selecting the right width was excellent, the selection is huge and the shoe looked better in real life than in the pictures.
24. april 2026
Svar fra Wide Fit Shoes
Hi Janine,
Thank you for your wonderful feedback! We're delighted to hear that you found the ordering process easy and our width guidance helpful. It's great to know you were pleased with our wide selection and that your shoes looked even better in person. We really appreciate your support!
Wide Fit Shoes Team
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