I bought a silver ring for my partner and after a week, one of the stones has fallen out. Could I request a replacement please? I have photographic evidence. Many thanks Greg
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Lovely ring, absolutely beautiful in person. I found Vianne after my original ring picked from a high street well known jeweler came faulty and issues replacing very close to my wedding. It came withi... Vis mer
Hi Vianne Jewellery, I wanted to reach out and express my deepest gratitude for the stunning ring you provided for my fiancée. From the moment she laid eyes on it, her face lit up with joy and admi... Vis mer
Fast delivery and such a beautiful ring. I ordered as a travel ring, my job is heavy handed and I would have hated to damage my real ring. However, the item came and there is no difference!! Just... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At Vianne Jewellery, we create modern heirlooms reimagined for everyday wear. Based in Manchester, we are an independent British jewellery brand specialising in meaningful gemstone jewellery designed to celebrate your story. Our collection includes colourful gemstone rings, necklaces, earrings and bracelets, alongside moissanite engagement rings and wedding bands. Crafted in 18k gold vermeil and sterling silver, our pieces combine timeless elegance, beautiful colour and thoughtful details. Whether you’re marking a milestone, choosing a heartfelt gift or treating yourself, we believe jewellery should feel personal and be treasured for years to come. If you have any questions, we’re always happy to help at hello@viannejewellery.com.
Kontaktopplysninger
Manchester, Storbritannia
- hello@viannejewellery.com
- www.viannejewellery.com
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Love
Beautiful jewellery, lovely packaging and sent out really quickly. My second order from them and definitely recommend
7. mai 2026
Svar fra Vianne Jewellery
Hi Aliya,
Thank you so much for taking the time to leave a 5-star review for our shop. It means a lot to us as a small business and is very much appreciated. 😊
Thanks again & have a lovely day!
Vianne
The ring is stunning and it came…
The ring is stunning and it came extremely fast pluss they were beyond respectful
30. april 2026
Svar fra Vianne Jewellery
Hi Jack,
Thank you so much for taking the time to leave a 5-star review for our shop. It means a lot to us as a small business and is very much appreciated. 😊
Thanks again & have a lovely day!
Vianne
Svar fra Vianne Jewellery
Hi Julia,
Thank you so much for taking the time to leave a 5-star review for our shop. It means a lot to us as a small business and is very much appreciated. 😊
Thanks again & have a lovely day!
Vianne
Great delivery services and packagaing
Early delivery, and the care and packaging was quite good as well. Minimising risk of damage.
1. mai 2026
Svar fra Vianne Jewellery
Hi Tony,
Thank you so much for taking the time to leave a 5-star review for our shop. It means a lot to us as a small business and is very much appreciated. 😊
Thanks again & have a lovely day!
Vianne
The products were as described
The products were as described, it arrived when they said and when 1 product not available they refunded me in good time.
I was contacted throughout this process.
8. april 2026
Svar fra Vianne Jewellery
Hi Lynne,
Thank you so much for taking the time to leave a 5-star review for our shop. It means a lot to us as a small business and is very much appreciated. 😊
Thanks again & have a lovely day!
Vianne
Beautiful rings. Very happy.
Beautiful rings and beautifully packaged. Very pleased and would use this company again and recommend to others.
5. april 2026
Svar fra Vianne Jewellery
Hi Helen,
Thank you so much for taking the time to leave a 5-star review for our shop. It means a lot to us as a small business and is very much appreciated. 😊
Thanks again & have a lovely day!
Vianne
Package was delivered to wrong house
Package was delivered to wrong house. Found honest residents at least. I gave a reluctance to use Vianne Jewelry again.
3. april 2026
Svar fra Vianne Jewellery
Hi,
Thank you so much for your review. I'm sorry to hear that the package was delivered to the wrong house. We use Royal Mail for all shipments and mistakes do happen sometimes though not often. Please note this is unfortunately out of our control as the delivery was done completely by Royal Mail. I have already contacted them regarding your delivery and was waiting for their reply but I'm glad that you found your package already.
If you have any feedback regarding our products, the quality or our service that was carried out by us and not by a third party such as a delivery company, please do let me know and I will be able to assist yiu further.
Kind regards,
Vianne
Vianne Jewellery
I'm very pleased with my purchase.
This was my first purchase from Vianne Jewellery, but it won't be my last.
I chose the ring I bought, because of its style and colouring, representing my December birthstone. I'm very pleased with my purchase.
30. mars 2026
Svar fra Vianne Jewellery
Hi Mrs. M. S.
Thank you so much for taking the time to leave a 5-star review for our shop. It means a lot to us as a small business and is very much appreciated. 😊
Thanks again & have a lovely day!
Vianne
Happy customer
Easy to order online and the item was exactly as described and shown. Arrived very quickly, nicely packed and I am very happy with the Peridot necklace. Thank you
25. mars 2026
Svar fra Vianne Jewellery
Hi Mrs. Margaret,
Thank you so much for taking the time to leave a 5-star review for our shop. It means a lot to us as a small business and is very much appreciated. 😊
Thanks again & have a lovely day!
Vianne
After 5 days stone fell out
After 5 days stone fell out, they made out it was my fault first of all, no sorry for inconvenience, customer service is awful, I had to email 3 times asking for an update, they said I gave them wrong order number when it was the one they emailed me, just all round disappointing, new ring sent back to me. Won't be ordering from them again.
27. februar 2026
Svar fra Vianne Jewellery
Hi Sharon,
We're very sorry to hear that you were disappointed with your experience.
We understand how upsetting it must have been for a stone to come loose so soon after receiving your ring. While we initially asked a few questions about what had happened, this was to help us investigate the cause thoroughly and better understand how the issue occurred, so we could help prevent similar situations in the future. It was never our intention to suggest that you were at fault.
Once our assessment was complete, we replaced your ring under our warranty and returned it to you as quickly as possible. We're also sorry that our communication did not meet your expectations during the process. We always aim to provide prompt, helpful service, so we're disappointed to hear that this wasn't your experience.
We genuinely appreciate your feedback, as it helps us continue to improve both our products and our customer service. Although we're sorry we couldn't provide the experience you were hoping for, we sincerely hope you enjoy your replacement ring.
Kind regards,
Vianne Jewellery
Brilliant customer service
Brilliant customer service. I bought a ring from Vianne jewellery, I received it really quickly. When I tried it on, for me I needed next size up, no problem got in touch, sent it back exchange for size bigger, week later delivered. Fantastic!!
2. mars 2026
Svar fra Vianne Jewellery
Hi Lisa,
Thank you so much for taking the time to leave a 5-star review for our shop. It means a lot to us as a small business and is very much appreciated. 😊
Thanks again & have a lovely day!
Vianne
Svar fra Vianne Jewellery
Hi Megan,
Thank you so much for taking the time to leave a 5-star review for our shop. It means a lot to us as a small business and is very much appreciated. 😊
Thanks again & have a lovely day!
Vianne
Absolutely stunning ring and swift…
Absolutely stunning ring and swift delivery. The owner was also incredibly helpful and responsive with pricing enquiries. Absolutely thrilled and will definitely order from her again 🥰💍❤️
25. februar 2026
Svar fra Vianne Jewellery
Hi Emma,
Thank you so much for taking the time to leave a 5-star review for our shop. It means a lot to us as a small business and is very much appreciated. 😊
Thanks again & have a lovely day!
Vianne
Beautiful jewellery and prompt delivery.
17. februar 2026
Svar fra Vianne Jewellery
Hi Louise,
Thank you so much for taking the time to leave a 5-star review for our shop. It means a lot to us as a small business and is very much appreciated. 😊
Thanks again & have a lovely day!
Vianne
The legitimacy and honesty
The legitimacy and honesty. They respond quickly when you email for an update.
14. januar 2026
Svar fra Vianne Jewellery
Hi Reyniel,
Thank you so much for taking the time to leave a 5-star review for our shop. It means a lot to us as a small business and is very much appreciated. 😊
Thanks again & have a lovely day!
Vianne
Beautiful ring and packaging
Beautiful ring and packaging. Wife loves it! Fast delivery
11. februar 2026
Svar fra Vianne Jewellery
Hi L Sotty,
Thank you so much for taking the time to leave a 5-star review for our shop. It means a lot to us as a small business and is very much appreciated. 😊
Thanks again & have a lovely day!
Vianne
Svar fra Vianne Jewellery
Hi Ritvars,
Thank you so much for taking the time to leave a 5-star review for our shop. It means a lot to us as a small business and is very much appreciated. 😊
Thanks again & have a lovely day!
Vianne
Beautiful gift for my daughter’s…
Beautiful gift for my daughter’s birthday, so pretty and beautifully packaged. Really quick delivery. Have purchased from here before and everything has been beautiful.
30. desember 2025
Svar fra Vianne Jewellery
Hi M Bennett,
Thank you so much for taking the time to leave a 5-star review for our shop. It means a lot to us as a small business and is very much appreciated. 😊
Thanks again & have a lovely day!
Vianne
good value for money.
30. november 2025
Svar fra Vianne Jewellery
Hi Rod,
Thank you so much for taking the time to leave a 5-star review for our shop. It means a lot to us as a small business and is very much appreciated. 😊
Thanks again & have a lovely day!
Vianne
Lovely ring very nicely packaged
Lovely ring very nicely packaged. Fast delivery. Great gift!
25. november 2025
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