We ordered four new windows, including a large bay window. Dan provided clear information, guidance and knowledge of what was required for energy efficiency, sound proofing and security. We chose ac... Vis mer
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Good initial experience with sales and 3D imagery after being recommended the company by a friend. Job was completed with a great team of tradesmen. All polite, punctual and tidy. Communication w... Vis mer
Top class sales, comms and installation - extremely professional, knowledgeable team who go the extra mile to help. Great all round experience and very high quality finish - absolutely love my new do... Vis mer
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The father and son team who came to fit the windows and doors were excellent. As we are in the middle of renovation some rooms ended up cleaner than when the lads first arrived. The windows appear go... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Trading since 2008, our quality home improvement services are trusted by customers right across the North East. No matter what your project is, our family-run team is here to offer helpful advice and assist in making your dream become a reality. Our customers are at the heart of all that we do and are supported by us throughout their projects as well as afterwards. Our customers can also rest easy in the knowledge that our services all come with a 10-year guarantee, giving you peace of mind even after your home improvements are complete!
Kontaktopplysninger
Albion Street, NE10 9AJ, Gateshead, Storbritannia
- 0191 489 5063
- chris@thi.uk.com
- www.tynesidehomeimprovements.co.uk
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Superb Work
We've had an orangery and knock through completed by THI and couldn't be more pleased with the end result. From the VR to envisage our plans, right through the work has been to a very high standard. The builders were a pleasure to work with and did a fantastic job of the build and shaping the 2 existing rooms into one room with the extension. All work was carried out to a high standard with each part of the team friendly and communicative throughout. A real smooth experience, including unexpected delays with the start date, resolving problems with one of the existing floors and communicating with our kitchen company to ensure a painless process. I'd recommend THI to anyone looking for an extension/knock through.
13. februar 2025
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Svar fra Tyneside Home Improvements
Thank you, Karl, for your fantastic review!
We're absolutely delighted to hear that you're so pleased with your new orangery and knock-through. It was a pleasure working with you, and we're glad our team could make the process smooth and stress-free, even with the unexpected challenges. We take great pride in delivering high-quality work and excellent communication, so it's wonderful to know that you had such a positive experience.
Enjoy your new space and thank you for recommending us! If you ever need anything in the future, we're always here to help.
Best regards,
The Tyneside Home Improvements Team
All Team members were courteous and…
All Team members were courteous and responded to any questions or concerns we had promptly and with respect. Those who worked on the building itself worked quickly and were mindful of neighbours etc.
Our ‘build’ wasn’t straightforward but was completed as we had hoped it would be.
3. september 2024
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Svar fra Tyneside Home Improvements
Hello Alison,
Thank you very much for your kind words and thoughtful feedback.
We’re delighted that you’re happy with the finished build and that the new space turned out just as you’d hoped.
Your project was certainly a unique and complex one—a second-floor orangery built on a first-floor structure at the bottom of a steep hill, requiring a bespoke walkway for the removal of spoil. The team worked hard to overcome those challenges, and we’re proud of their remarkable efforts and craftsmanship in bringing your vision to life while being respectful of neighbours and the surrounding environment.
While we always aim for a 5-star experience, we greatly appreciate your comments and will continue to refine and improve our services. It’s wonderful to know you’re enjoying your new space, and we thank you again for entrusting us with such a special project!
Best regards,
The Tyneside Home Improvements Team
Outstanding customer service
After nearly ten years since installation we experienced a leak in the conservatory roofspace where the 'new' conservatory roof abutted the existing garage roof. Despite the time since the original installation THI despatched Dale to check out and resolve the issue. Dale was able to effect a temporary solution over Christmas and returned today to make a permanent repair. He has made a first class job of the work and cleaned and tidied the site afterwards. We are delighted that after nearly ten years since installation THI have not only honoured their guarantee but have effected a long term solution to the problem. Dale is an excellent ambassador for the company and spoke highly of them as an employer and their commitment to their customers. I would have no hesitation in recommending THI to anyone contemplating one of their roofing systems or any other work by this outstanding company.
29. januar 2025
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Svar fra Tyneside Home Improvements
Hello Peter,
Thank you so much for your kind words and for taking the time to share your experience! We’re absolutely delighted that, even after nearly ten years, we were able to provide the service and support you needed.
At THI, we take great pride in not only the quality of our work but also in the trust we build with our customers. We are confident that there aren't many companies of our size that offer the same level of service, longevity, and guarantees that we do—and that’s something we stand by. Our financial strength and commitment to aftercare make us a great choice, but what truly sets us apart is our incredible team.
Dale is a true superstar, and we’re so pleased to hear that his professionalism and dedication made a difference. We’ll be sure to pass on your fantastic feedback to him!
Thank you again for your recommendation—it means the world to us. If you ever need anything in the future, we’re always here to help.
Best regards,
The Tyneside Home Improvements Team
Conservatory after care .
We have had a conservatory built by Tyneside Home Improvements. The build went really well . We have had a couple of snagging problems which have been dealt with quickly and efficiently. The after care experience has been excellent . We would like to praise the entire team , including project manager Stuart ,Fred the builder and Jo in customer care . A big thank you. Ray and Susan Atkin
21. januar 2025
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Svar fra Tyneside Home Improvements
Hello Ray and Susan,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you're happy with your new conservatory and that the build process went smoothly.
It’s great to know that any snagging issues were resolved quickly and to your satisfaction, and we’re especially delighted that you found our aftercare service excellent.
Thank you again for choosing Tyneside Home Improvements.
Best regards,
The Tyneside Home Improvements Team
I had been very badly let down a number…
I had been very badly let down by a number of very well known and TV Advertised companies, starting with the original installers of my new kitchen roof and subsequent repair outfits ! Ultimately Tyneside Home Improvements were appointed by the insurers ... this was a Godsend. From start to finish the team made good the very bad workmanship, design and integrity of the structure. The finish of the associated works was to a very high standard and carried out at all stages by a very skilled team of workers. The site was left clean and tidy and works carried out to my entire satisfaction. Additionally, their Customer Care was excellent and at all times were very sincere in their approach.
I would certainly recommend THI to anyone..... well done all.
Walter Turnbull
17. januar 2025
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Svar fra Tyneside Home Improvements
Hello Walter,
Thank you so much for your kind words!
We truly appreciate you taking the time to share your experience with Tyneside Home Improvements.
We're thrilled to hear that we could turn around a situation that had been so frustrating for you and provide the level of service and quality you deserved. It's fantastic to know that our team met your expectations, from the workmanship to customer care, and left the site in great condition.
Your recommendation means a great deal to us. Should you need anything further in the future, please don’t hesitate to reach out.
Thank you once again.
Best regards,
The Tyneside Home Improvements Team
Great work from the whole team at THI
Great work from the whole team at THI. We had an old draughty conservatory replaced with new frames, windows, doors, and a Supalite roof. From the initial explanation of options and products we felt confident working with THI. Works were carried out in a timely manner with plenty of communication at each stage. Each of the various tradespeople were clearly experts in their field, and were all friendly and professional when in and around our home. The final product is something we're extremely happy with, and I will use the company again without hesitation for any future works.
27. november 2024
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Svar fra Tyneside Home Improvements
Hello Giulia,
Thank you for your fantastic feedback! We’re thrilled to hear you’re so pleased with your new conservatory and that the entire process, from the initial discussions to the final result, met your expectations.
It’s great to know our team’s professionalism, communication, and expertise made a positive impact. We truly appreciate your trust in us and look forward to assisting you with any future projects!
Best regards,
The Tyneside Home Improvements Team
Dedicated workforce
The quality of the product was top notch far better than previous double glazing purchased in the past. The fitters were first class, knowledgeable,respectful of my home and friendly. Also very hardy....they worked through the sleet and snow and still left smiling! I would definitely use them again. Thanks Tyneside Home improvements
6. januar 2025
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Svar fra Tyneside Home Improvements
Hello Mrs Bygate,
Thank you so much for your thoughtful review and for sharing your experience with Tyneside Home Improvements!
We're delighted to hear that you’re impressed with the quality of our products and the professionalism of our fitters.
We sincerely value your 4-star rating, as it reminds us that there’s always room to grow and improve. While we strive for 5 stars every time, we also appreciate honest feedback—it keeps us grounded and motivated to reach even greater heights.
Thank you once again for your kind words and for trusting us with your home.
Best regards,
The Tyneside Home Improvements Team
Extension
I Had Tyneside Home Improvements out to fit all new windows to my home, with a new front door and and extension to my home. The works were completed to a high standard. Tradesmen and office staff polite and professional. I would highly recommend.
15. januar 2024
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Svar fra Tyneside Home Improvements
Hello Edith,
Thank you so much for your wonderful review and five-star rating! We're thrilled to hear that you're delighted with your new windows, front door, and home extension. It’s always our goal to deliver work of the highest standard, and we’re so pleased that we met your expectations.
We’re also glad that you found our tradesmen and office staff to be polite and professional—it’s something we strive for in every interaction.
Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience.
Best regards,
The Tyneside Home Improvements Team
Work has just been completed on our…
Work has just been completed on our new large conservatory, over the moon with the standard of workmanship off THI, everyone was very helpful, friendly & professional at every step of the construction also to the staff at the end of the phone, would definitely recommend this company to family and friends, flooring laid this week so looking forward to start and dress this room, heaters that were installed do the trick of keeping it nice and toasty have definitely gone beyond my expectations, thanks again
9. desember 2024
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Svar fra Tyneside Home Improvements
Hello Pamela,
Thank you so much for your glowing review! We're absolutely delighted to hear that you’re over the moon with your new conservatory and the standard of our workmanship. Our team takes great pride in delivering a friendly, professional, and seamless experience from start to finish, and it’s wonderful to know we exceeded your expectations.
It sounds like you’re going to have a fantastic time dressing up your new space and making it your own—how exciting! We're especially glad to hear that the heaters are keeping it nice and cozy for you.
Thank you for recommending us to your family and friends; it means the world to us. If there’s anything else we can assist with in the future, don’t hesitate to reach out. Enjoy your beautiful new conservatory!
Best regards,
The Tyneside Home Improvements Team
What an amazing experience from start…
What an amazing experience from start to finish. I would highly recommend this company. Sale person was great and got me the right deal so I could afford the work. The guys that turned up to complete the work we very considerate as the work was to update my porch which was the only entrance and exit. They worked hard and were very tidy. The quality of was was exceptional.
11. september 2024
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Svar fra Tyneside Home Improvements
Hello Vanessa,
Thank you for your kind words and fantastic feedback! We're thrilled to hear you had such an amazing experience with us from start to finish. Helping you find the right deal and making the process as smooth and stress-free as possible is always our goal.
It’s wonderful to know that our team was considerate and accommodating while working on your porch, especially given its importance as your main entrance and exit. We’re also so glad you’re happy with the quality of the work—it’s something we always strive to deliver at the highest standard.
Your recommendation means so much to us. If there’s anything more, we can do for you in the future, please don’t hesitate to reach out. Thank you again for trusting us with your project!
Best regards,
The Tyneside Home Improvements Team
Fantastic build and service…
Fantastic build and service 100%recommend to any one wanting a new/ replacement conservatory. The lads were spot on.
17. desember 2024
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Svar fra Tyneside Home Improvements
Hello G. Green,
Thank you so much for your kind words! We're thrilled to hear you're happy with the build and service provided.
Our team takes great pride in delivering top-notch results, and it's wonderful to know they hit the mark.
If you ever need anything else, we're here to help. Thanks again for recommending us!
Best regards,
The Tyneside Home Improvements Team
ORANGERY/SUN ROOM EXTENSION IN A LIMITED SPACE
My initial enquiry for a small orangery extension was welcome. There was no sales pressure and my request to consider the details over a few days was reassuring as was the 3 stage payment system, especially the final payment held until completion. The 10year guarantee understandably gives peace of mind too.
All the teams that were involved, both in the office and on site were professional, friendly, conscientious and explained the many enquiries from me as time moved on.
As the work neared completion the few remedial issues that understandably became evident were dealt with promptly and not once did I regret my decision to go ahead with the project despite the anticipated time to complete the build extended a little more than initially expected.
I'm over the moon with the extension and would certainly recommend Tyneside Home Improvements.
15. november 2024
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Svar fra Tyneside Home Improvements
Hello Valerie,
Thank you so much for your kind words and detailed feedback!
We’re thrilled to hear that your experience with Tyneside Home Improvements met your expectations and that you’re delighted with your new orangery extension. Providing a pressure-free, transparent process and ensuring customer satisfaction at every step are priorities for us, so it’s great to hear that our approach resonated with you.
It’s also wonderful to know that our team, both in the office and on-site, made the journey smooth and addressed your queries thoroughly.
We’re over the moon that you’re over the moon!
Thank you for your recommendation; it means the world to us. If you ever have further questions or need assistance, please don’t hesitate to reach out. Enjoy your beautiful new space!
Best regards,
The Tyneside Home Improvements Team
We’ve been working with Dan to get a…
We’ve been working with Dan to get a quote for our new window wall and he’s been fantastic. Brilliant customer service and really helpful trying to get us something amazing and in budget. I would really recommend him to anyone.
13. november 2024
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Svar fra Tyneside Home Improvements
Hello Sarah,
Thank you so much for your kind words!
We're thrilled to hear that Dan provided you with fantastic customer service and went the extra mile to help you find the perfect solution within your budget. It's always a pleasure to know that our sales team is making the process smooth and enjoyable, even before the work begins.
We truly appreciate your recommendation and look forward to delivering something amazing for you.
Best regards,
The Tyneside Home Improvements Team
My favourite part of the house now
What a professional and friendly company. We contacted Tyneside with the view of extending out from our kitchen, which is a new build, but the kitchen/diner just wasn’t working. From Dans initial consultation, to the team of workman, Jo in the after care and Dale who had to come to tweak a problem with the windows, it was such a smooth project. Always on time, weather dependant, if there was a problem it was rectified without question and within an acceptable time limit.
Would I recommend this Company, yes, in an instant
Thank you THI
4. november 2024
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Svar fra Tyneside Home Improvements
Hello Ann,
Thank you so much for your wonderful review!
We're delighted to hear that your new extension has become your favourite part of the house.
Our team works hard to deliver every project as smoothly as possible, from initial consultation through to aftercare, and it's great to know you felt supported every step of the way. We really appreciate your recommendation and hope it inspires other customers to choose THI to bring their home visions to life.
Thanks again for choosing Tyneside Home Improvements!
Best regards,
The Tyneside Home Improvements Team
Brilliant service
A problem occured with my extension and Tyneside Home improvements were brilliant in rectifying the issue. They appeared on site instantly and Damon was very professional in all his dealings with me.
I can't speak highly enough of Damon and Fred.
Thanks so much again for your quick and excellent service.
7. oktober 2024
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Svar fra Tyneside Home Improvements
Hello John,
Thank you for your kind words! We're thrilled to hear that Damon and Fred were able to provide prompt and professional assistance.
At Tyneside Home Improvements, we stand behind the quality of our work with our 10-year guarantee, ensuring that our clients have peace of mind long after the project is complete. Even after 7 years, your satisfaction is our priority, and we appreciate you sharing your experience.
Best regards,
The Tyneside Home Improvements Team
Happy Customer
Well what can I say...Got let down from a company (which I won't name) and Tyneside Home Improvements were quick and so helpful to deal with,From Joanne to the gentleman who completed the work I couldn't thank them enough.
22. oktober 2024
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Svar fra Tyneside Home Improvements
Hello Gillian,
Thank you so much for your fantastic 5-star review!
We're thrilled to hear that our team, from Joanne to our skilled installation staff, could step in and help where others let you down. It's great to know that we were able to make the process quick and hassle-free for you.
If you ever need anything in the future, please don’t hesitate to reach out. We're always here to help!
Best regards,
The Tyneside Home Improvements Team
The two workers who came to replace our…
The two workers who came to replace our bi fold doors were excellent; they were totally professional, kept us informed and replaced the doors with little fuss. The doors are top class and look great. Thanks for a totally excellent service from start to finish
11. oktober 2024
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Svar fra Tyneside Home Improvements
Hello Francis,
Thank you so much for your kind review! We’re thrilled to hear that you had a great experience with our team and that you're happy with your new bi-fold doors.
Our team always aims to make the process smooth and hassle-free, so it's great to know they delivered. If you ever need anything in the future, we’re here to help!
Thanks again for choosing Tyneside Home Improvements!
Best regards,
The Tyneside Home Improvements Team
Excellent outcome again. This is the second time I have used…
This is the second time I have used this company in the last year, once for my own homework, and the second time I recommended the company I work for to use them. They have just finished the extension on one of the company’s properties and like the work they done on my property, they delivered a very professional job. The staff are very hard working, they delivered the outcome in the required timescales, and they were very pleasant and professional throughout. I would have no hesitation on using this company again in the future.
19. august 2024
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Svar fra Tyneside Home Improvements
Hello Paul,
Thank you so much for your continued trust in us! It means the world to know that not only were you happy with the work we did on your home, but that you also recommended us to your company.
We’re thrilled that both projects were completed to your satisfaction and within the required timescales. Our team always strives to be hardworking, professional, and pleasant, so it's fantastic to hear that this stood out to you.
We truly appreciate your support and look forward to working with you again in the future. If there’s ever anything more, we can assist with, don’t hesitate to reach out!
Best regards,
The Tyneside Home Improvements Team
Tyneside were brilliant
Tyneside were brilliant from start to finish. Very professional, excellent customer service and the work done was to highest standard, very very pleased and would highly recommend!
20. september 2024
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Svar fra Tyneside Home Improvements
Hello Kieran,
Thank you so much for your glowing review!
We’re delighted to hear that you found our service brilliant from start to finish. Our team takes great pride in delivering professionalism and top-notch customer service, so it’s fantastic to know we met your expectations. We’re thrilled that you’re very pleased with the work we did and appreciate your high recommendation
If you ever need anything else in the future, we’d be more than happy to help. Thanks again for choosing Tyneside Home Improvements!
Best regards,
The Tyneside Home Improvements Team
Great job!
We are over the moon with our new extension. Great communication, lovely builders ( especially father&son who did the roof and windows), no issues at all. We will definitely use this company again. Many thanks!
16. september 2024
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Svar fra Tyneside Home Improvements
Hello Ewelina,
Thank you so much for your wonderful feedback! We're thrilled to hear that you're "over the moon" with your new extension—it was a pleasure working on it for you. Kevin and Lewis (our fantastic father-and-son team) will be especially happy to know they made such a positive impression. Great communication and a smooth, stress-free experience are what we strive for, so it’s fantastic to hear we delivered on that for you.
We truly appreciate your trust in us, and we’d be honoured to work with you again in the future. If there’s anything more, we can assist with, don’t hesitate to let us know!
Best regards,
The Tyneside Home Improvements Team
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