Tyneside Home Improvements Anmeldelser 

Have now used THI a few times to fix the shocking installation of windows and front door from Pennine. The workmanship is fantastic and very reliable . Want to give Dale a huge thumbs up nothing is too much trouble and he’s very professional in everything he does. Also want to give Jo Bolton in customer care a huge thank you for all her professional service and help. Nothing is ever too much trouble . I highly recommend Tyneside Home Improvements (My biggest regret is not using them right from the beginning)

Following some devastating family news, we needed a bedroom with en-suite garage conversion as a matter of urgency. THI were recommended by our neighbour ( previous THI customer). I made the call with hope for a quick response with low expectations. Surely this wasn’t possible right? Enter THI, they recognised our exceptional position, were in budget and offered a 2 week start date! Every interaction, without exception, was professional, considerate and genuine. The management of the project was done seamlessly by Damon, always keeping us informed. The tradesman were skilled, knowledgeable & good humoured. First fix stage was heavy going and Graham, joined a few days later by Cam, were excellent. They were hard working & respectful (amazing what you can learn from YouTube eh Graham?). The joiner, plasterers, electricians and plumber kept the same high standards throughout, and did you proud THI. I have no hesitation in recommending them. What could have been an impossible task, at the worst possible time, was completed to schedule, with empathy and good spirit.

We had a full single storey rear extension, toilet and garage conversion built in 2021. Tyneside home improvements were great, workers always polite and hardworking and listened to anything we wanted done and how we wanted it. Would highly recommend!

Have used this company twice Fantastic workmanship, Reliable, from getting a quote to installation staff 100%. The end result first class service ,definitely recommend

We had great service in 2023 - so good that they’re going to do some more windows for us this year! They were efficient, stuck to agreed timescales and were incredibly tidy. The quality of the windows was excellent - for the first time in over 30 years the front room has been too warm in winter!
I would highly recommend.

Quality materials
Tradesmen that know what they doing and answer questions you have and will explain it thoroughly

Tyneside Home Improvements came to our rescue to resolve the issues, shoddy workmanship and poor install left behind by the now defunct Pennine, from the guys who came to survey, the office staff support and the two fantastic tradesmen who came to our home you could not wish for a better service, despite the horrendous weather the fitters were meticulous with their work, left the house spotless and resolved all our issues, a five star service from a five star company, I cannot recommend Tyneside Home Improvements highly enough, top people!

We had an orangery built on our kitchen which was complete around May/June time and I absolutely love it. Cannot fault the builders at all, they were all lovely and did great work (especially Steve, couldn’t do enough for us.)

In the beginning we’d decided to keep our doors and windows in the kitchen to cut down costs but later we realised it would be much better without so contacted THI to ask to make a change to our plans. Initially we were told this was fine and we signed a new contract. We were then contacted on the day our building work started to advise our changes weren’t possible, they had already ordered the materials and would need to carry out new building reg checks so declined the new plan and we had to sign another contract. This was really disappointing when you’re spending 29K to be told you can’t have what you want. It meant we had to employ a builder after the initial work was done to take the doors and windows out and spend more money.

The salesman who met with us initially showed us the special glass that doesn’t get too hot in the summer and doesn’t get too cold in the winter. I’ve been working from home in the extension and I’m boiling all the time, often having to sit with windows and doors open or have a fan on, even when there’s no direct sunlight and it’s raining. Painters and handymen who have been working in that room have commented on how warm it is, so I would say don’t believe the hype about the special windows, it will still be warm. As we’ve had the windows and doors taken out of the kitchen it means on a sunny day it also makes the kitchen unbearably warm, especially when cooking.

Overall, I absolutely love my extension, it makes the house look so much better and bigger, best money I’ve spent, but do be aware of the ‘special windows’ and make sure you’re 100% happy with the first contract you sign because chances are they won’t let you change anything later.

Superb company. Thoroughly recommend. Installed new windows, front and back composite doors, new frames and glass in our conservatory and a Supalight roof. Competitive price and every member of staff we have dealt with has been excellent. From Dan the salesman, the fitters, plasterers and sparky. Very happy.

Was very pleased with the quality and workmanship of the conservatory area . Had a very professional and informative planner called Ollie who came to the house discussing all options, and how it would look. The workmen were great and we had an excellent plasterer called Steve .

Had a top hat fitting replacing an old plastic roof and old windows and doors where the conservatory was too hot in the summer and too cold in the winter. Had tiles put onto the roof and argon gas glass to make the room cooler in summer and warmer in winter and can definitely feel the difference so far . And it looks amazing!

We recently had an orangery built which has made a massive difference to the back of our house, with so much more natural light. The contractors where fantastic, very professional and ensured the site was cleared each day. The building work was spot on and we were always kept upto date with the progress.

My only issue was the main communication with the office which was rectified once highlighted.

We absolutely love the finished build and would recommend working with Tyneside Home Improvements again in the future. Great value for money!

Tyneside Home Improvements fitted a new glass roof on our conservatory and our experience dealing with them was excellent from start to finish.
The salesman Lee, was very informative, answered all of our questions and enabled us to make decisions without at any time feeling any form of sales pressure.
Kevin, the surveyor, impressed us with his experience and the fitters Andy and Phil were both friendly and extremely hard working. We appreciated the fact that they protected our very muddy lawn with wooden boards on which they could work. They did a first class job and left no mess at all.
Inevitably the wet weather delayed the date of installation, but only by a few days, and communication with us was excellent during this time.
We are delighted with our new roof, and based on our experience with THI we would not hesitate to recommend them to family and friends.

Have had a conservatory built last year .Have had a couple of small problems .They have been very good at solving these without too much fuss . We are very happy with their Customer service .

We had a Supalite roof fitted on the conservatory this week from salesman to completion by fitting teams all aspects of work 1st class.Work completed with minimum fuss ,no mess a credit to the company.Would highly recommend. Many thanks Derek and Sheila.

From start to finish great workmanship from all the lads, spotless in there work, new conservatory roof done, highly recommended, would definitely use the company again, the after care from all staff, brilliant, many thanks Mr T.

Absolutely fantastic workmanship. I was assigned Tyneside Home Improvements when safestyle went bankrupt and wow the work standard is 100 times better. They fixed all the issues in half a day.

So happy. Will definitely recommend

Absolutely fantastic company, would highly recommend them. I had a conservatory built and the communication was excellent from all staff associated with this company. My conservatory was built 1 year ago and I have recently required some work to correct some issues to which were done with ease no hassle and finished to a high standard by all staff including today by their joiner who is an asset to the company, very professional. so if you want a reliable company with professional tradesmen who listen to your requests and are very reliable then this is definitely the company of choice.

We are over the moon with our new orangery. Excellent customer service from start to finish. All of the tradespeople were very professional and friendly. All work was always tidied at the end of the day. Excellent communication from office staff to update us on timescales etc. Staff at Tyneside Home Improvements went above and beyond to try and appease our unhappy neighbours. Thank you so much, would highly recommend this company.

Would recommend this company to anyone, done an amazing job changing our windows.
From the sales team down to the fitters and plasterers the team were fantastic. For construction type work they were very clean, sweeping up at the end of the day. The process was 99.9% perfect (let's face it nothing is ever 100%).
But the little niggly things that may seem trivial to some, but to the customer may feel massive were sorted immediately, so never felt like I was bothering them no matter who I spoke to.
So would give a 10 out 10 to everyone from the sales team, office staff, fitters and plasterers.
If you want quality and a hassle free service THI is definitely worth a phone call.

From the initial survey to the final touches, our experience with Tyneside Home Improvements was excellent. Each step of the process was handled with the utmost professionalism, making the entire experience seamless and stress-free.

The journey began with an initial surveyor's visit from Dan, and setting a high standard for what was to come. Dan was not only thoroughly knowledgeable, but also keenly attentive to our questions and preferences. His professionalism, expertise, patience, and engaging manner laid the groundwork for the excellent service and craftsmanship that followed. Dan was pivotal in our decision to choose THI over other companies and gave us the confidence we were in good hands.

Telephone and email communications with the company office were handled with the utmost courtesy and professionalism, especially Jo, and Anthony, and colleagues. They ensured that we were kept informed throughout the entire process, from scheduling to updates on the progress of our installation.

The installation team's work was a testament to their skill and attention to detail: from the SupaLite roof installers, Dave and Jack; the plasterers John and Johnny; and the electrician Mac. The Project Management was great. It was refreshing to see all the staff actually working together efficiently as a Team, and ensuring that the quality of the installation was top calibre.

The transformation brought about by the SupaLite roof conversion exceeded our expectations, enhancing both the aesthetic appeal and the thermal efficiency of our conservatory. It has hopefully now become an all year-round living space.

Post-installation, the company's commitment to ensuring complete customer satisfaction shone through once again. Jo addressed our queries, and the snag resolution team Stuart and Paul were prompt in addressing any minor issues, demonstrating the company's commitment to customer satisfaction. Their quick and efficient handling of these details reassured us that we made the right choice. So much so that we had some additional glazing work done in the home with THI by Paul.

Thank you to the entire Tyneside Home Improvements team for your wonderful work and for making this experience so positive!