Tenancy Cleaner Anmeldelser 

Cleaners arrived 30 minutes late, only stayed for 1 hour to deep clean 2 rooms, and all they did was hoover and wipe some sides. When I contacted for a resolution, no apology or solution was offered. The premium price of £237.60 for 1 hours work is obscene, when I’ve now had to pay a different cleaning company to finish the job. Highly unprofessional and unfriendly, as well as incompetent at cleaning. I was offered a £20 refund after a number of emails asking for the cleaners to come back or offer a partial refund. I have had to fork out double the money for 1 job. Would never recommend and really recommend that their cleaners obtain practical training and that their staff obtain customer service training. Wish I’d have read their Google reviews and negative ones on here before booking. Do not waste your money

Easy to book, easy to communicate and no trouble

From initial enquiry to completion, the service was excellent. The booking team was very responsive and dealt with my requests for additional services after the initial booking.

It really was a seamless experience and the hardworking cleaners worked their magic, even arriving earlier than planned to accommodate our end of tenancy.

Highly recommended.

Excellent work done, would recommend to anyone looking for a deep clean

Amazing service! Thanks so much Atanas for our clean home 🫶🏻

completed an excellent job with the end-of-tenancy cleaning. The property was left spotless, with great attention to detail in every room. They were professional, punctual, and worked efficiently. I was very impressed with the quality of their work, and the place looked as good as new. I would highly recommend this cleaning team to anyone looking for a reliable and thorough service

Very professional! Our tenants left the kitchen in a really bad way and tenancy cleaners came in and made it look nearly new (which was no easy task). Would definitely use again.

Easy communication, great outcome, all things cleaned properly to the best standard possible.

The first cleaning was so poor that even the floor still had dirt and dust on it. When called for a reclean, two people arrived with nothing but two rags and a spray bottle and kept trying to leave after each piece of furniture. If I weren't there, I don't know what they would've cleaned or if they would've cleaned anything at all. This company works on pushing your limits to the point of you just giving up which was the case for me. They do such a poor cleaning and such poor customer service that eventually you give up. DO NOT BOOK. It also seems like the 5-star reviews are fabricated so proceed at your own risk.

Tenancy cleaning came on time (actually a little earlier than their time) and did a great job better than I expected. They cleaned 4 bedroom house in very reasonable time. There was minor comments but nothing that bothered me honestly.

2 cleaners were sent to clean a 5 bed house for 2 hours in Bath, despite having booked an end of tenancy clean. They did not do everything that was booked and they won’t return for a free reclean. The basic things weren’t even done with the carpets untouched and there still being marks everywhere. The company and their customer service is awful. I may as well have cleaned myself as I now need to pay for another cleaner, lose my deposit and paid for an undelivered service. Do not book!

Excellent services provided to me by Tenancy Cleaner. My apartment had dust and debris from construction left over by the builders before shifting into my new apartment. They cleaned it well and went above and beyond to clean the apartment. I’m very grateful and impressed by their quick and in depth cleaning.

Excellent service – efficient, reliable, and professional. Communication was great throughout, and the cleaning was completed to a very high standard. Highly recommend

I can’t recommend this company enough! Reason did an absolutely amazing job from start to finish. He’s such a friendly, happy chap, and I got on with him so well. He worked incredibly hard and completely transformed my home.

The kitchen was in a disgusting state when I moved in, but after Reason had finished, it honestly looked like a brand-new kitchen. Everything was spotless and smelled so fresh. He also cleaned all of the bathrooms to such a high standard that they looked brand new too.

As a first-time buyer, I really wanted my new home to feel clean and welcoming, and Reason exceeded all of my expectations. I have never hired a professional cleaner before, but after this experience, I will definitely be using this company again. Thank you so much for making my new home feel fresh, clean, and ready to enjoy!

DO NOT USE THIS COMPANY they offered us a full guarantee that we would without question get our full deposit back from our landlord. This did not happen and the landlord charged us £450 for another full clean. The did such a bad job it ended up costing us £900 in total as this company refused to give us our money back

Total rip off

Cleaner was punctual and professional and the standard of cleaning was close to perfect. Payment process was seamless but a bit of feedback is having the option to pay the invoice on the day of the service.

The cleaners were very much professional, they make our previous home spotless. Much appreciate

I booked an end of tenancy clean and was extremely disappointed with the standard of work. Numerous areas were either not cleaned properly or appeared to have been missed altogether, including floors, windows, shower areas, doors, skirting boards, bathroom fittings and kitchen surfaces. We had to spend around two hours re-cleaning the property ourselves before an agency viewing.

I was also concerned about the apparent misuse of cleaning chemicals, which left residue, smears and possible staining on some surfaces. In addition, I was charged extra in cash for window cleaning despite confusion over how the number of windows was being counted.

I submitted a detailed formal complaint with photographic evidence. To date, I have received no acknowledgement or response whatsoever.

Based on my experience, I cannot recommend this company.

Great cleaning job, very punctual and thorough. They even did more than I asked for. I recommend them for end of tenancy cleaning.

Bianca was very kind, helpful, clear and transparent with what needed to be done. Was all done in an efficient and timely manor and to a high standard.