Unexpected extra's in the delivery, Hydra filter tap came with an additional flow meter to accurately predict when to change the water filter. Items were well packaged and came within two days of pla... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very good experience with Taps Empire. The product was really competitively priced and delivered quickly, free of charge. Very definitely 5 stars.
Three sided shower enclosure ordered, one door delivered 6th April, the remaining panels on 1st June! Missed installation date from contractor and now will not except back as 20 days have passed from... Vis mer
The goods I ordered arrived well packed and on time. My husband who is disabled is entitled to vat relief. Taps customer support staff were most helpful and facilitated the claim in a timely and e... Vis mer
Informasjon om virksomheten
- Baderomsforhandlere
- Baderomsoppussing
- Leverandør av varmeutstyr
- Kjøkkenombygger
- Rørleggerutstyr
- Forhandler av dusjkabinett
Skrevet av virksomheten
Taps Empire is U.K.'s leading retailer of bathrooms, taps, mixers, showers and radiators.
Kontaktopplysninger
9 Upminster Road South, RM13 9YS, Rainham, Storbritannia
- 0330 043 1254
- sales@tapsempire.co.uk
- www.tapsempire.co.uk
4,6
Enestående
538 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Terrible customer service.
Item arrived terribly packaged for a start. Royal Mail tried to deliver the returned package to Taps Empire on a Saturday and as they are not open, it could not be delivered. The package somehow got lost in the Royal Mail system was never rescheduled for a delivery, thus being past the 14 day return window, taps Empire were absolutely unwilling to help and take the item back. Shocking customer service I will never recommend or use them again.
27. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Taps Empire
Dear Daniel
There seems to be a misunderstanding, since your return for a Bristan Oval Flow Control & Diverter Valve was delivered back to us, and was refunded completely on 21 September 2025.
Your truly
Tim
Good Service
Easy payment, fast delivery although noticed pricing for the product I bought (yearly replacement of a toilet filter) has jumped up nearly 20%.....sign of the times!
18. september 2025
Anmeldelse skrevet uten oppfordring
Excellent all round
Easy purchase, reasonable price, quick delivery. What not to like?
20. september 2025
Anmeldelse skrevet uten oppfordring
Cifial Coule Mono Basin Mixer
The tap arrived earlier than quoted. It was well packed and arrived in perfect condition. Taps Empire was recommended to me by Cifial UK Ltd.
18. september 2025
Anmeldelse skrevet uten oppfordring
Replacement cartridge bathroom tap
Accurate description of the product at a good price. The process was easy and the delivery effective.
16. september 2025
Anmeldelse skrevet uten oppfordring
Prompt response
Prompt response. Delivery speedy and well packages
15. september 2025
Anmeldelse skrevet uten oppfordring
Fast delivery genuine parts
They had the parts I required at a good price and fast free delivery
5. september 2025
Anmeldelse skrevet uten oppfordring
The whole purchase was flawless the…
The whole purchase was flawless the website was easy to use and the delivery and communication was second to none. I would recommend Taps Empire to anyone. I'm very pleased with there service and wouldn't hesitate to use them again.
26. august 2025
Anmeldelse skrevet uten oppfordring
They appeared to have the best price…
They appeared to have the best price for the Bristan 1901 shower unit I was looking to buy. It came with free delivery, and the shower unot was delivered within 5 working days
17. august 2025
Anmeldelse skrevet uten oppfordring
Well done Taps Empire!
I ordered replacement Bristan Tap valve/cartridges!
They arrived sooner than expected and were exactly what I needed!
Good products! Good Price! Reliable delivery!
Well done Taps Empire!
8. august 2025
Anmeldelse skrevet uten oppfordring
Good website
Internet search on your website was very easy. Keenly priced incl free postage. Delivery by Parcel Force very prompt, keeping as spares so will not fit yet
8. august 2025
Anmeldelse skrevet uten oppfordring
Delivery of taps by Royal Mail never…
Delivery of taps by Royal Mail never arrived. Lost in post? So without hot water in bathroom for 11 days overall. Resending via TNT. Currently awaiting 2nd attempt delivery
9. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Taps Empire
Dear John
I believe you have left this review for Taps Empire in error.
As per our records, there is only one order from you dated 22 July 2025. You purchased Bristan 1901 cartridges from us, which were returned by you since they were not suitable for your taps, and subsequently refunded.
Interestingly, we currently do not use TNT for our deliveries. You may wish to chase up the correct retailer for the taps mentioned in your review.
Regards
Tim
Great price paid for taps
Great price paid for taps, excellent communications and super fast delivery.
23. juli 2025
Anmeldelse skrevet uten oppfordring
Item exactly as described
Item exactly as described. A perfect fit.
Good communication and prompt delivery.
30. juli 2025
Anmeldelse skrevet uten oppfordring
Easy to get sorted
Easy to find what i needed. The processing of the payment and the delivery went smoothly and according to expectations.
29. juni 2025
Anmeldelse skrevet uten oppfordring
Very quick service easy to find on…
Very quick service easy to find on website thank you 😊
9. juli 2025
Anmeldelse skrevet uten oppfordring
Easy to order items came the next day
Easy to order items came the next day
8. juli 2025
Anmeldelse skrevet uten oppfordring
Good product and fast delivery
Good product and fast delivery
4. juli 2025
Anmeldelse skrevet uten oppfordring
Very Pleased
Easy to use website and the shower head was packaged well - arrived within a couple of days. Very pleased with product.
9. juli 2025
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.