We had a lovely holiday on the Lake Garda, Venice and Verona tour. Our drivers Marco and Harley were amazing, very helpful and friendly throughout the whole tour. The itinerary was well planned and e... Vis mer
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Just returned from a three day London Abba Voyage tour with Shearings - absolutely fabulous! Thank you to Gavin (our driver) who went above & beyond to make sure we had a fantastic time. Thank you al... Vis mer
Loved the location, the hotel,the trips were fine, very dissapointed that the Dolomites trip was discontinued due to a light shower which deemed the coach unable to drive up the lowest part of... Vis mer
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I was really looking forward to a holiday I'd booked to Jersey next year. I had an E Mail informing me it was cancelled ,because of ferry problems. I was told to ring Shearings , A lovely chap came... Vis mer
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Informasjon om virksomheten
Om Shearings Holidays
Skrevet av virksomheten
Shearings offers an amazing choice of fully escorted coach holidays to incredible destinations across the UK and Europe. From the moment you step on board, you can sit back, relax and let us take care of everything. With convenient local joining points – over 500 across the UK – plus hand-picked accommodation and exciting excursions included on every tour, we make holidays hassle-free and full of fun from start to finish.
We’ve got something for everyone, with thousands of coach holidays to choose from. Whether you fancy a 3-day Mini-Break or a longer 16-day grand adventure, you’ll find it! Our holidays cover everything from scenic rail journeys and relaxing river cruises to flower and garden tours, festive escapes, luxury Signature breaks and so much more – all designed to suit a wide range of tastes and budgets.
If you prefer to make your own way, we’ve got that covered too! Our range includes over 30 flexible self-drive breaks, featuring comfortable stays in some of the UK’s most beautiful locations.
And when it comes to peace of mind, you’re in safe hands. Every penny you pay is fully protected in a 100% secure Trust Account until after you return, so you can book with complete confidence.
Shearings
Skrevet av virksomheten
- Blink and you'll miss it!
- Sit back and relax knowing you'll have nothing more to pay until a few weeks before you travel with this limited-time offer.
Kontaktopplysninger
Sunway House, Canklow Meadows, S60 2XR, Rotherham, Storbritannia
- 01709 249686
- customer.services@shearings.com
- www.shearings.com
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The tour was fine,especially the Eden…
The tour was fine,especially the Eden project. The main problem for me was the intractable attitude of the hotel manager breakfast 07.00 even though we didn't leave the hotel until 10 am most days. It was like being in a boot camp. Dinner at 07.30. Having to select your choice the day before. No complaints about the staff. Or driver. Hotel very tired and needed a lot of tlc.
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Shearings Holidays
Dear Maureen,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you enjoyed the tour, particularly your visit to the Eden Project, and that you were happy with the service provided by the hotel staff and our coach driver.
However, we’re sorry to hear that the hotel’s strict meal times and arrangements affected your overall experience. We understand how restrictive this must have felt, especially when you had several hours before departing for the day. We also appreciate your comments regarding the condition of the hotel and the improvements you feel are needed.
Your feedback is important to us, and we’re grateful that you’ve taken the time to highlight both the positives and the areas where your experience could have been better.
Thank you again for your comments.
Warm regards,
Customer Relations (SB)
Shearings Customer Service email address
Shearings do not check emails that go to the Customer Services email address. This is appalling when people take the trouble to write to them.
10. august 2026
Svar fra Shearings Holidays
Dear Carol,
Thank you for taking the time to share your concerns with us.
We’re sorry to hear that you’ve been disappointed with your experience and understand how frustrating it must be to feel that your emails have gone unanswered, especially when you’ve taken the time to contact us.
We appreciate you bringing this to our attention and are sorry for the frustration this has caused.
Warm regards,
Customer Relations (SB)
Svar fra Shearings Holidays
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Dissapointment lead to Happiness
I was really looking forward to a holiday I'd booked to Jersey next year. I had an E Mail informing me it was cancelled ,because of ferry problems. I was told to ring Shearings , A lovely chap came to the phone and straightaway explained what had happened his tone of voice was very friendly and understanding , We chatted and decided on another holiday.This time to Cornwall. He quickly sorted everything for us our needs etc , So now happy again . and looking forward to our holiday next year.
1. oktober 2026
Svar fra Shearings Holidays
Dear Jenny,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your original holiday to Jersey had to be cancelled due to ferry issues, especially as you had been looking forward to it. However, we’re delighted that our team was able to turn your disappointment into happiness by helping you find an alternative holiday to Cornwall.
It’s wonderful to hear that our colleague was so friendly, understanding and helpful, and that he was able to make the booking process straightforward and ensure your needs were taken care of. We’ll be sure to share your kind comments with the team.
We’re pleased that you’re now looking forward to your holiday next year and hope you have a fantastic time exploring beautiful Cornwall!
Warm regards,
Customer Relations (SB)
Svar fra Shearings Holidays
Dear Jane,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Just made a booking for New Year's Eve…
Just made a booking for New Year's Eve by telephone and staff member who dealt with me, named Gaynor, was extremely helpful in trying to make the experience really easy.
8. oktober 2026
Svar fra Shearings Holidays
Dear Janet,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Shearings holidays
Very easy to book holiday online .Good choice of holidays, both location and length.Excellent description of holidays available and what is included in the price which is also very competitive.Wide range if pick up points too .
8. oktober 2026
Svar fra Shearings Holidays
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
I have been enjoying Shearings holidays…
I have been enjoying Shearings holidays for years. Never had any complaint. Am satisfied with the journey, accommodation, food and the friendly atmosphere.
8. oktober 2026
Svar fra Shearings Holidays
Dear Esther,
Thank you for taking the time to share your lovely feedback.
We’re delighted to hear that you’ve been enjoying Shearings holidays for many years and that your experiences have consistently lived up to your expectations. It’s wonderful to know that you’ve been happy with the journeys, accommodation, food and, most importantly, the friendly atmosphere that makes a holiday special.
We truly appreciate your continued loyalty and support, and it’s always a pleasure to hear from a customer who has enjoyed so many holidays with us.
We look forward to welcoming you on many more enjoyable Shearings holidays in the future.
Warm regards,
Customer Relations (SB)
Daniel was very friendly and helpful
Daniel was very friendly, helpful and informative and went out of his way to ensure the booking process was as easy as possible and we had all the necessary information that we needed - it was a pleasure and a good start to the holiday experience! Thanks Daniel!
8. oktober 2026
Svar fra Shearings Holidays
Dear Miss G Davies,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Excellent service
The lady I spoke to was very professional and helpful. She made it very easy to book the trip. She made sure everything was covered from transport to food to insurance.
I would highly recommend 👍
8. oktober 2026
Svar fra Shearings Holidays
Dear Deborah,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
The person I spoke to was very helpful…
The person I spoke to was very helpful and explained everything I needed to know about my 5 day holiday very polite and professional
7. oktober 2026
Svar fra Shearings Holidays
Dear Frederick,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
From mini bus to tour coach the…
From mini bus to tour coach the organization was impeccable. The drivers were great. The hotel was excellent. The room had usb charging points. The bar was excellent, the beer and the pizza were nice. The bed was comfy and the shower was hot.
30. september 2026
Svar fra Shearings Holidays
Dear Philip,
Thank you for taking the time to share your lovely feedback.
We’re delighted to hear that everything ran so smoothly, from the minibus transfer to the tour coach, and that you found the organisation impeccable. It’s wonderful to know that our drivers helped make your journey enjoyable and that you were so pleased with the hotel and its facilities.
We’re glad you enjoyed the comfortable room, hot shower and cosy bed, along with the bar, beer and pizza. It’s always lovely to hear when the little details help make a holiday even more enjoyable.
Thank you for choosing to travel with us. We hope to welcome you on another great holiday in the future!
Warm regards,
Customer Relations (SB)
Helpful and efficient and because we…
Helpful and efficient and because we had booked before the process was much easier since the data had been saved.Brilliant
28. september 2026
Svar fra Shearings Holidays
Dear Jane,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Very easy booking experience
Very easy booking experience….easily understood…..particularly with regard to our requirements….brilliant.
8. oktober 2026
Svar fra Shearings Holidays
Dear Mr& Mrs Hamnett,
We're delighted to hear that you found the online booking process easy. We appreciate you taking the time to share your experience and look forward to welcoming you on your holiday.
Warm regards,
Customer Relations SB
No problem in booking holiday I thought…
No problem in booking holiday I thought , but apparently booked myself in twice , company phoned and said it was a common problem as to how booking reads , all sorted now .
30. september 2026
Svar fra Shearings Holidays
Dear Norma,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Very good holiday
Very good holiday, drivers Marco and Harley very helpful and everything was so well organised from start to finish.
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Shearings Holidays
Dear Carole,
Thank you for taking the time to share your feedback.
It’s lovely to hear that you had a very good holiday and that you found Marco and Harley to be so helpful. We’re also pleased to know that everything was so well organised from start to finish, helping to make your holiday an enjoyable and relaxing experience.
We’ll be sure to pass your kind comments on to Marco and Harley.
Warm regards,
Customer Relations (SB)
The customer service people were so…
The customer service people were so helpful polite and considerate
9. september 2026
Svar fra Shearings Holidays
Dear Dave,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)
Couch journey was to long5hrs,…,it’s…
Couch journey was to long5hrs,…,it’s only 1and half hrs by car ,would never go again😡
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Shearings Holidays
Dear Adele,
Thank you for taking the time to share your feedback. I’m sorry to hear that your holiday did not fully meet your expectations.
We’re particularly sorry to hear about the lengthy waits at the coach interchange on both your outward and return journeys. We understand how frustrating this must have been and appreciate you bringing it to our attention.
We truly value your comments and will ensure your feedback is shared with the relevant team for consideration.
We hope to have the opportunity to welcome you back on a future tour that exceeds your expectations.
Warm regards,
Customer Relations (SB)
The great thing was the food was nice
The great thing was the food was nice.
However the bad thing's followed,
The lift was out of action, the light above the sink in the bathroom was out of action, had big problems gaining access to the window, and the fan in the room,as you needed to climb up over the bed to reach them, which I couldn't do, because of my arthritis, and the shower was leaking..
So after over going with Shearings over around 6 holidays, sorry to say, this one was the worst one.
The bed was a double/king-size one.
It was positioned fully flush within the full area of the room, so as not being able to get around to outside of the bed to get to the window, or the fan
The fan was positioned right up to the ceiling, which I couldn't reach.
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Shearings Holidays
Dear Malcolm,
Thank you for taking the time to share your feedback. I’m very sorry to hear that this holiday fell so far short of your expectations, particularly after enjoying around six holidays with Shearings.
It’s good to hear that you enjoyed the food, but we’re sorry for the number of issues you experienced with your room. The lift being out of action, the bathroom light not working and the leaking shower must have been frustrating. We’re especially concerned to hear about the difficulty accessing the window and fan, particularly as you were unable to reach them due to your arthritis.
We fully understand how disappointing it must have been to encounter these issues throughout your stay, and we appreciate you bringing them to our attention. Your feedback will be shared with the relevant team for review.
We’re truly sorry that this was your least enjoyable Shearings holiday, and we hope we can have the opportunity to restore your confidence in us on a future trip.
Warm regards,
Customer Relations (SB)
Booking was straightforward
Booking was straightforward, the £1.00 deposit reassuring and whoever I spoke to on the phone with queries was always polite and helpful. However, I would have preferred to get the final travel details a lot earlier ( eg for booking a taxi) and also a paper copy as we don't have a printer.
It was good not to have to worry about travel arrangements or the driving. Our driver was excellent with a very good knowledge of the Isle of Man having visited it on behalf of the company many times. Parking the coach on the ferry took a lot of skill. He was very knowledgeable about the island and we found it a fascinating place
However travelling down to Leeds and then having to travel back up to Heysham to catch the ferry made the day very long. Similarly for the return journey. Also as we arrived back at the Leeds service station early it meant we had to wait over an hour for our connecting coach. Thankfully it wasn't raining as our luggage was waiting outside.
The hotel was disappointing, though well located in Ramsey and comfortable enough, it was characterless and the evening meals were mediocre. The staff, though, were good.
We're currently in two minds as to whether we'll book another coach holiday.
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Shearings Holidays
Dear K Stenhouse,
Thank you for taking the time to share such detailed feedback following your Isle of Man holiday. We’re pleased to hear that the booking process was straightforward, that our team were polite and helpful when you had queries, and that you enjoyed the convenience of not having to worry about driving and travel arrangements.
It’s especially lovely to hear such positive comments about your driver. His knowledge of the Isle of Man, experience with the ferry and skill in handling the coach clearly helped make your visit enjoyable, and we’ll be sure to pass your praise on to him. We’re also glad you found the island fascinating.
We’re sorry, however, that the travel arrangements made for such a long day, particularly the journeys via Leeds and Heysham, and that you experienced a lengthy wait for your connecting coach on the return. We also appreciate your comments regarding receiving the final travel details earlier and having the option of receiving a paper copy, particularly if you don’t have access to a printer.
We’re disappointed to hear that the hotel did not fully meet your expectations. While we’re pleased you found it comfortable, well located and that the staff were good, we’re sorry that you found the hotel lacking character and the evening meals disappointing.
We truly value your honest feedback and will share your comments with the relevant teams. We’re sorry to hear that you’re currently unsure about booking another coach holiday, and we hope we’ll have the opportunity to restore your confidence in Shearings in the future.
Warm regards,
Customer Relations SB
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