The lady was very clear and precise, very courteous and extremely helpful. I am really appreciative to get such a pleasant helpful person to guide you through. I wish all utility companies were like t... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Jaden was very quick to appreciate the service I was seeking and to find the best route to achieve it. As it had been on my mind for some time how best to reach the resolution, his explanation of the... Vis mer
Selskapet har svart
SES Staff always very helpful and polite when I pay my account by telephone. As yet do not do DD also now you are not accepting cheques but why do you enclose an envelope in my paper bill each mo... Vis mer
Selskapet har svart
I spoke to Zaakira, concerning a query about Charity tariffs for our charity water. I found her incredibly helpful and although the query was a very unusual one, she knew exactly who to talk to to ge... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
SES Business Water provides water and wastewater services for businesses across England and Scotland. We put our customers at the heart of everything we do, and we strive to provide the highest quality of service to each and every one of them. Our team are there when you need them, and they are dedicated to ensuring that the products and services we offer meet the unique needs of the wide variety of businesses we work with.
Kontaktopplysninger
London Road, RH1 2JH, Redhill, Storbritannia
- 0203 750 9300
- query@sesbusinesswater.co.uk
- www.sesbusinesswater.co.uk
4,7
Enestående
363 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ethan Huevel was extremely helpful
Ethan Huevel was extremely helpful, polite, efficient and professional in dealing with my enquiry. The process of me leaving and transferring the account to the new tenant at my previous buisness address was made very sinple with Ethan's help and guidance.
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra SES Business Water
Thank you for your kind feedback. We're delighted to hear that Ethan provided such helpful, polite, efficient and professional service. It's great to know he made the process of transferring your account to the new tenant straightforward. We'll be sure to pass your lovely comments on to Ethan. Thank you for taking the time to share your experience.
Helpful
Helpful, quick, and gave me the answers to the questions I needed answered.
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra SES Business Water
Thank you for taking the time to leave us a review.
We're so pleased to hear that you found the service helpful and that you got the answers you needed quickly. Your feedback means a lot to us.
If you ever have any more questions or need further assistance, we're always here to help.
Sanapadou was able to assist with the…
Sanapadou was able to assist with the matter we called about, thanks again for the help
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra SES Business Water
Thank you for taking the time to leave us a review.
We're delighted to hear that Sanapadou was able to help you with your enquiry. We'll be sure to pass your kind feedback on—they'll really appreciate it.
Thank you for choosing us, and if you ever need any further assistance, we're always happy to help.
Quert rsolved quicklyFinally
Finally, someone has responded quickly to my query which had been ongoing for over a year and achieved a good result.
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra SES Business Water
Thank you for your feedback. We're pleased we were able to resolve your query and achieve a positive outcome. We appreciate your patience throughout the process and your kind words.
Good Service
Thandolwethu Lonzi was very friendly and assisted with our account superbly.
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra SES Business Water
Thank you for your kind feedback. We're pleased to hear that Thandolwethu Lonzi provided friendly and excellent service while assisting with your account. We'll be sure to share your lovely comments with them.
Shamiela was very helpful and sorted my…
Shamiela was very helpful and sorted my direct debit request speedily and with curtesy
28. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra SES Business Water
Thank you for taking the time to leave your feedback. We're delighted to hear that Shamiela was able to assist you promptly and courteously with your Direct Debit request. We'll be sure to pass on your kind comments to her.
Very Helpful Zaakira
I spoke to Zaakira, concerning a query about Charity tariffs for our charity water. I found her incredibly helpful and although the query was a very unusual one, she knew exactly who to talk to to get things moving towards a resolution.
I hope that next time I have cause to ring SES Water that I shall find her, once again, on the other end of the phone.
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra SES Business Water
Thank you for your kind feedback.
We're delighted to hear that Zaakira was able to help with your charity tariff enquiry. We'll be sure to pass on your lovely comments, and we're pleased she was able to get things moving towards a resolution.
Thank you again, and we look forward to helping you again in the future.
Ethan Heuvel was great
Ethan Heuvel was great, very helpful and informative, he was able to sort out my query quickly. Greatful
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra SES Business Water
Thank you for your lovely feedback. We're delighted to hear that Ethan was so helpful and informative, and that he was able to resolve your query quickly. We'll be sure to share your kind words with him – he'll be pleased to know his efforts made a positive difference. Thank you for choosing SES Business Water, and we look forward to helping you again in the future.
Helpful and informative and to the point
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra SES Business Water
Thank you for your kind review. We're pleased to hear that you found our service helpful, informative and straightforward. We always aim to provide clear, useful advice, so it's great to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future.
Ethan Heuvel was very friendly on the…
Ethan Heuvel was very friendly on the phone and dealt with my query with impeccable timing and accuracy as promised. a true value member for SES business water
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra SES Business Water
Thank you for your wonderful feedback. We're delighted to hear that Ethan provided such a friendly and efficient service, and that he was able to resolve your query accurately and within the promised timescale. We'll be sure to pass your kind comments on to him – I'm sure he'll really appreciate them. Thank you for choosing SES Business Water, and we look forward to supporting you again in the future.
I struggled to understand your employee…
I struggled to understand your employee as it appears his first lanuage may not have been English. He was however polite and seemed willing to assist. I can only hope that he understood my request and will progress my application for a water supply.
Update. After posting the review my issues were dealt with promptly and with satisfaction. Hopefully other people will find better experience following this.
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra SES Business Water
Thank you for your feedback.
We're sorry to hear you found it difficult to understand our colleague, but we appreciate your kind comments about his politeness and willingness to help. We can reassure you that he understood your request, as following your call he emailed you the relevant change of tenancy form needed to progress your water supply application.
We can also confirm that we've since received a meter reading and your new account has now been opened. If you're happy that your query has been fully resolved, we would really appreciate it if you would consider updating your review to reflect the outcome.
Thank you again for taking the time to share your experience.
The company has effective communication and very professional.
The company has effective communication skills and is transparent. Above all the company is simply professional.
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra SES Business Water
Thank you for your kind review. We really appreciate you taking the time to share your experience. It's wonderful to hear that you found our communication to be clear and transparent, and that our professionalism stood out. Providing a reliable and positive experience for our clients is always our priority, and your feedback means a great deal to our team. We look forward to working with you again in the future.
It was easy to send a message to SES…
It was easy to send a message to SES Business Water via their website. Charne got back to me the next day and handled my query.
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra SES Business Water
Thank you for your kind feedback. We're pleased to hear that you found it easy to contact us through our website and that Charne was able to respond promptly and assist with your query. We appreciate you taking the time to share your experience.
Ethan Heuvel - Excellent customer service.
Ethan Heuvel was very efficient and kept me informed during the telephone conversation of the processes he was working through to resolve our query.
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra SES Business Water
Thank you for your positive feedback. We’re pleased to hear that Ethan was efficient and kept you informed throughout the call while working to resolve your query. We appreciate your kind words and will be sure to share your feedback with him.
Zayaan was very helpful and sent me the…
Zayaan was very helpful and sent me the invoice I needed straight away without any problem. I am confident that my issue will be resolved. Thank you so much, Zayaan.
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra SES Business Water
Thank you for your kind feedback. We're delighted to hear that Zayaan was able to assist you promptly and provide the invoice you needed. We appreciate your confidence in us and look forward to resolving your issue as quickly as possible.
Ethan Heuvel was amazing and helped me…
Ethan Heuvel was amazing and helped me out to close my account
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra SES Business Water
Thank you for your kind review. We're delighted to hear that Ethan Heuvel provided such excellent support and helped you close your account smoothly. We'll be sure to pass on your feedback to Ethan. We really appreciate your comments and wish you all the best for the future.
Svar fra SES Business Water
Thank you for your kind review. We're delighted to hear you found our service very helpful. We really appreciate your feedback and look forward to assisting you again in the future.
Zaakira was very polite and helpful…
Zaakira was very polite and helpful with correcting our company name/billing details.
Thank you :-)
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra SES Business Water
Thank you for your kind review. We're pleased Zaakira was able to assist with updating your company name and billing details. We appreciate your feedback and look forward to helping you again in the future.
The attitude was really nice
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra SES Business Water
Thank you for your lovely feedback. We're pleased to hear that you had such a positive experience and that our team's friendly attitude made a difference. We truly appreciate your support and look forward to assisting you again.
Ethan is very prompt in assisting us to…
Ethan is very prompt in assisting us to resolve the issue.
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra SES Business Water
Thank you for your kind feedback. We're delighted to hear that Ethan was able to assist you promptly in resolving the issue. We appreciate your support and look forward to helping you again in the future.
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