RIGHTIO Anmeldelser 

I rang and accepted a quote for the call out and first hours work (£145) which I thought was a bit steep, however I accepted. Ten minutes later I got a text to say the appointment was cancelled, no explanation.
Waste of time !

Didn’t expect a hard sell for a new boiler for a relatively small repair, and then because I decided to leave the plan they implemented what they called the full price of £222.00 and won’t budge on that. Not Happy…

Superb quality plumbing by an expert. Very happy with my new kitchen tap. Not cheap but top quality.

Excellent company to deal with, very professional. The engineer who came out to do the job was superb. Highly recommend.

Howie, superb workmanship in 38degrees in the atic space, ps hope i got your name right.

hink I just had one of the scariest experiences with any service company. Plumber was late I phoned my times to cancel as plumber is late and when he came to look at my shower and never checked in and out from home in 2 minutes Thank goodness I didn't give them any card details and never sign any paperwork they send me link to pay £162 and if they insist me to pay then I will definitely complaints to trading standard Hopefully will resolve but I would warn anyone (especially vulnerable people) to not use this company!

I had no problem making an appointment over the phone. On the day, Mark (plumber) gave me an ETA about when he would be able to start the job. I had been told in advance the cost would be £150 + VAT for the first hour. He’d finished in 40 minutes. For convenience alone, these guys are good for smaller jobs. In hindsight I should have bought the parts for the toilet cistern flush replacements in advance. It would have saved me some money. Otherwise all good.

Avoid! Initially a positive experience- plumber available next day and job completed promptly, albeit well above market average for hourly fees. Sealant around bath replaced. In less than four months we had gaps in the sealant and patches of black mould. Plumber visited at my request and I was told this is normal after this time and was not their fault. They then tried to charge me £102 for this six minute "consultation" Extremely disappointing, such poor customer service following inadequate and ineffective work being carried out. Can not, in good conscience ever recommend this company.

Call receptionist was unpleasant and disrespectful. Worse still, they would only consider attending if actual water was seen from tank leak, unbelievable. Water stains on ceiling and wall was quite sufficient for another plumber. They even asked if I had a loft ladder and lights, when professional tradesmen carry their own, regardless. AVOID. Google reviews summary shows they are expensive + unreliable. Fortunately, there's plenty others available

Very good company. I needed a pumbler on the same day or next day worst case... 99% of those "handymen" from Facebook or Google din't even bother to answer the phone or respond texts. So, rang to this company around 1pm, and I had bathroom leaking sorted on same day! Yes, you'll pay a little more, but the customer service, quality and the warranty that they offer worth the investment.

Excellent service
Gully engineer explained all the work he did
Gully is an asset to your company
Would highly recommend this company txt when engineer on the way each time

Great communication, fast call out.
Issue quickly resolved.

Darren is the right man to ask for, very thorough. Tells you what is happening and why, explains the work all way through. Had a new consumer unit and various other wiring. Very hard working and polite. Recommend him and this company.

Easy to book, clear on pricing, kept me up to date on arrival time, locksmith arrived promptly and was polite and efficient. Great service, everything went very smoothly

The plumber himself was great, friendly and did a good job despite it being quite a difficult fix. The company themselves however tried to get more money out of me after fixing the issue on a second visit despite saying it would come at no extra charge (unless the problem was different which it wasn’t). They decided to drop this additional payment after I complained.

The engineer that came, gave full prior information of his arrival time. He was very clear in what he was underteking and the results of all the tests he undertook. Very Professional and very clean while working and cleared up all debris after he finished.

Great and prompt service and good value for money - would use again

The repair was completed within four hours of my request. Not cheap, but excellent service. 👍

The Plumber arrived on time and started working straight away. He was a lovely friendly man and very enthusiastic about his work. He fitted 2 new taps, 2 toilet seats and a Mira Shower. Everything works properly. The Company got us booked in very quickly the next day of booking and the work was all done and completed the following week! I would highly recommend this company for your plumbing jobs!

Good timely service