RIGHTIO Anmeldelser 

Good experience with out any problems

Under no circumstances use this company they are rip off cowboys. Our 91 year old aunt who lives alone and has dementia needed her toilet repairing as it wasn’t flushing. Rang a local number unbeknown to us that it would be transferred to Rightio, a national company on Monday. They said that an emergency call out and repair would cost £190 + vat. We thought this was extortionate but had to get it sorted as an emergency. They took card details for the payment which they said would be taken on completion of the job. We were told parts were carried on the van and the plumber would be with us between 5 and 8 that evening. Ten minutes later we had a message to say the job had been rescheduled for Tuesday between 12 and 5. The plumber arrived at 5.44, looked at the toilet and said it needed a siphon, he would have to get authorisation to acquire the part and would be back on Thursday. We told him to cancel the job as this was an emergency and he wasn’t treating it as one and we couldn’t leave our aunt without a working toilet for another 2 days. The plumber was in the house less than 4 minutes ( this was verified when we rang his company to complain). He walked out the door, got in his van and took the payment of £228 from our account even after we cancelled the job. We immediately rang a local plumber who promised to come the next morning. We rang Rightio and explained we had cancelled the job because we couldn’t wait until Thursday and as they had already let us down by rescheduling times we couldn’t trust that they would come. We asked for a refund and was told they couldn’t do this. We were never offered senior citizens discount which they offer on their adverts. I did send them an email to explain that this was extortion and despicable that they would “rob” a 91 year old dementia sufferer but have had no response. We have now seen on this companies Facebook page that this is the way they treat people. They need to be accountable for their actions. Incidently the local plumber came the next day, went to buy the siphon locally and charged £60!!! After reading this review they asked for more details so that they could get back to us within 48 hours…. Still not heard from them after a week and don’t expect to. So unscrupulous 😡

Great service came out with in half an hour, explained price clear job
done very happy thanks

Made contact with company. Very polite call handler. Explained l had a problem with the header tank that was dripping water from the overflow pipe plus there was a leak coming from the tank itself. I was advised a plumber would attend site within 24 hours and contact would be made on the day confirming estimated time of arrival. Plumber arrived on time, introduced himself and got straight on with the job. Very happy with workmanship. Would strongly recommend this company to anyone requiring a plumbing service.

Plumber arrived as agreed and carried out the work satisfactorily. As the ballcock tap had seized up it did take him quite a bit longer to finish the job.

I needed a plumber to fix my button flush toilet as it suddenly continued flushing not filling with water completely but just draining into the pan. I managed to secure it to stop it filling with a piece of elastic. Unfortunately, I had a very busy day and could not ring around and found the number for Rightio from an ad in one of the booklets that are local trades people. They are upfront with pricing so it is my sorry stupid decision to agree. £166 + Vat so 200 quid. Plumber arrived next morning as agreed. He was an affable guy. Nothing wrong with him, he went to look. It took him less than 5 mins to fix..... I had put a loo blue tablet in the system the day before. (couldn't see it) It got stuck under the arm not allowing it to do it's job. He removed it.... £200 pounds metaphorically, literally down the toilet. No come back as I had agreed! Lessons learned. Don't use the tablets! Never ever ever use Rightio again. I think I was completely conned but I am ashamed to admit it was my own fault... Don't be a Jan...Give Rightio a miss for someone who offers a proper decent service. Paid for what they do!

Rightio responded promptly and set things in train for the plumber to call the next day. Pricing was clear and adhered to. The job was done p et ofessionally.

Visit from Wajid to service our boiler seemed to be ok but 2 days later, due to lack of hot water, I discovered all water flow from boiler had been cut-off. This was due to water stops either side of the magnetic filter being left closed.
My attempt's to contact Rightio for 6 days since have resulted in no response whatsoever.

Excellent, prompt service once again. Thank you.

My electrician was on time and kept me fully informed re his arrival
He took care in my home and worked systematically to find a fault an a complex wiring system. He made sure he had fixed the problem and the price charged was fair. Would reccomend.

Plumber arrived as arranged and was a friendly competent person who completed the repair efficiently and tidied up after himself.

Although the repair to a disconnected overflow pipe from my sink and washing machine was a fsirly simple matter it was something that I couldn't deal with myself and was causing much inconvvrnience. The repair was done and extra clips added to make sure the pipe remains secure. The plumber was very polite and efficient in his work.

Great service. Fast response and repairs carried out quickly and professionally. Would definitely recommend

Arrived on time. Foahnosed the problem. Good clean work. Can recommend.

After contacting them a man arrived at the right date and time. He quickly sorted the problem and he was polite kind, patient with an old lady, efficient and I appreciated that.

Clearly explained cost. Good quality work. Very fast repair. My plumbing engineer was excellent and polite.

Gully was very thorough and I was very satisfied with the standard of the repair (leaking toilet cistern).

DO NOT USE THIS COMPANY!!! Requested a callout to fix a leak, plumber turned up and looked at it for 10 mins then I was charged £400 and he didn’t even do anything. Left the house and I still had a leak. They take your card details up front and charge you whatever they want. Plumber lied about how long he was there when I have evidence he left after 15 mins. Have tried numerous times to get my money back but nobody cares or calls me back. Disgusting company. I would call this daylight robbery!!! Disgraceful!!!!!

Very professional, explained costs up front & monitoring of hourly rate. Notified when plumber was on way, & job completed quickly.
2 part job, to remove radiator for increased access for buiders to rear of house ; which will follow up for refitting

Quick service professionally done. Needed a plumber right away and someone was there within the hour