I have been with Redweek for many years and they provide easy access in making a selection or purchase. They can be trusted to make sure that your travel experience is 100 percent guaranteed from beg... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
EXCELLENT COMMUNICATION!!!!! This is one of the few companies that is extremely organized and follows a system to make life easy for the owner. I can't wait to use them on the other end of their bu... Vis mer
Selskapet har svart
Very simple and intuitive website to follow. Once we submitted our request, redweek kept me up to date with an email on status every day, which I found so helpful
Selskapet har svart
Very user friendly site. Once we selected our dates and suite, communication was great. Looking forward to seeing the resort and a great vacation with family
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
RedWeek is the largest, most reputable online timeshare marketplace with an audience of more than 2.6 million and an A+ Better Business Bureau rating. Timeshare owners and travelers alike come to RedWeek to read our exclusive resort ratings and reviews, access our detailed resort information, and of course browse the thousands of timeshare rental and resale postings or advertise their own timeshare for rent or sale.
Kontaktopplysninger
PO Box 992293, 96099, Redding, USA
- (866) 971-1737
- support@redweek.com
- www.redweek.com
4,5
Enestående
8k anmeldelser
Har svart på 78 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have not received a response to my…question about name for check in
I have not received a response to my email.
8. mars 2026
Svar fra RedWeek
Hi Deborah,
Thank you for sharing your concern!
We completely understand how frustrating it can feel when you’re waiting on a response. After taking a closer look, we can see that the owner of the vacation rental did reply to your name change request within less than an hour of receiving your email. Sometimes replies can end up in spam or junk folders, so it may be worth checking there just in case.
If you’re still not seeing the message or need any help at all, please feel free to reach out—we’re always happy to assist and make sure everything gets sorted for you.
Thanks again for bringing this to our attention and have a fantastic vacation!
It would’ve been nice if someone told…
It would’ve been nice if someone told us you need to bring your own graphs for this property. You’re never gonna get a seat by the pool. I rented two rooms for a week and it was a disaster to try to get seat seats unless you got up at six in the morning very disappointing.
12. februar 2026
Svar fra RedWeek
Thank you for your feedback, we’re sorry to hear about your experience, as that certainly sounds frustrating. However, it appears this review may have been intended for a different resort. The details you’ve described regarding pool seating and setup don’t align with our property or amenities.
We want to make sure your concerns are heard by the correct team, so we recommend double-checking your reservation details and directing your review to the resort where you stayed. If there’s anything related to our property that we can assist with, we’d be more than happy to help.
Svar fra RedWeek
Thank you for your feedback! We’re delighted to hear that our team’s communication and professionalism stood out to you. Providing a high level of service is something we take great pride in. We appreciate you choosing RedWeek and hope you have a wonderful experience!
Svar fra RedWeek
Thank you for your review! We’re glad to hear that everything was clear and completed in a timely manner. Providing a smooth and efficient experience is what we strive for. We appreciate you choosing RedWeek and hope you have a fantastic stay!
They didn’t have the room we booked
They didn’t have the room we booked. They were oversold and we were given a room with one bed for three adults.
7. mars 2026
Svar fra RedWeek
Hi Katherine,
Thank you for your feedback. We’re sorry to hear about your experience.
After reviewing our records, we were unable to find any contact or report made to our team during your stay regarding this issue. We always encourage guests to notify us immediately of any concerns so we can work quickly to resolve them, including room discrepancies.
We take situations like this seriously and would have welcomed the opportunity to assist you in finding a suitable solution at the time. Please feel free to reach out to us directly so we can look into this further. support@redweek.com
We appreciate your feedback and hope to have the chance to provide a better experience in the future.
Svar fra RedWeek
Thank you for your review! We’re so glad to hear you were very pleased with everything. We truly appreciate you choosing RedWeek and hope you have a wonderful stay!
As a heavy user of Redweek for many…
As a heavy user of Redweek for many years be aware that this company has gotten severely greedy in the last two years, their customer service has rapidly deteriorated and they have even failed to stand by contracts that they themselves entirely wrote! This was a great organization up until recent years. I retract my 5 star review from five years ago and wish now I could give them less than a 1 star. Be wary
Updating this review on April 6, 2026.
Redweek’s greed is seriously getting out of control- they eliminated your opportunity to deal with a renter directly so they could collect $99 “success fee” from every owner listing after their $59 charge to list in the first place. That was done less than a year ago. And, now they have changed the success fee going forward to 5% (so about $300 to rent my timeshare weeks.) So, about $350 total fee to the owner and the renter will also pay 10% (up significantly in last two hears) adding (another roughly $600) adding up to almost $1,000 for what I could have done for $50 about 18 months ago. An owner had a good chance to break even on their maintenance fee before and now nearly impossible and this will just raise prices for the renter- who will get a much less advantageous pricing spread from the brand’s own booking engine. Redweek’s greed is going to price themselves out of a functioning business model and likely now bring in opportunistic competitors and fracture this market. What a shame. Redweek your greed is going to hurt you badly longer term as you destroy what was a great and valuable service for years.
18. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra RedWeek
Hi Stephen, Thank you for taking the time to share your feedback. We’re very sorry to hear about your recent experience, especially as a long-time user, your perspective is incredibly important to us.
We would really appreciate the opportunity to better understand what happened. Could you please provide more details about the specific situation, including the contract you’re referring to and any interactions with our customer service team? This will help us look into the matter more thoroughly and work toward a resolution.
Please feel free to contact us directly at support@redweek.com with any additional information. We’re committed to addressing your concerns and improving your experience.
Thank you again for bringing this to our attention.
Aruba
Great company to work with.
No problems to book and receive the confirmation paperwork.
Booked with Red Week 4-5 times
6. mars 2026
Svar fra RedWeek
Thank you for your wonderful review and for being a loyal RedWeek member! We’re so glad to hear that your bookings have been smooth and hassle-free, and that receiving your confirmation paperwork has been easy each time.
It means a lot to us that you’ve chosen to book with us multiple times. We truly appreciate your continued trust and look forward to helping you plan many more great trips, especially to Aruba!
Svar fra RedWeek
Thank you for your review! We’re so glad to hear that you were happy with our response time and service. Providing prompt and reliable support is something we strive for. We appreciate you choosing RedWeek and hope you have a fantastic stay!
Very responsive
Very responsive, user friendly and thorough customer service experience. We’re really looking forward to our first of many red week vacations!
5. mars 2026
Svar fra RedWeek
Thank you for your wonderful review! We’re delighted to hear that you found the experience responsive, user-friendly, and thorough. That’s exactly what we strive to provide.
We’re especially excited that this will be your first of many RedWeek vacations, welcome! We truly appreciate you choosing RedWeek and look forward to being part of many great trips ahead.
Great customer service and in constant…
Great customer service and in constant communication with me through the process.
12. mars 2026
Svar fra RedWeek
Thank you for your review! We are so glad to hear that you had a great experience with our customer service and felt well informed throughout the process. Providing consistent communication and support is very important to us.
We appreciate you choosing RedWeek and hope you have a fantastic stay!
New to RedWeek
I am new to RedWeek and it has been a smooth and easy experience to book a week at the destination I was looking for.
4. mars 2026
Svar fra RedWeek
Thank you for your review and welcome to RedWeek! We are so glad to hear that your first experience was smooth and easy, and that you were able to book exactly what you were looking for.
We appreciate you choosing RedWeek and look forward to helping you plan many more great trips!
I BOOKED A TIMESHARE ON FEBRUARY 2
I BOOKED A TIMESHARE ON FEBRUARY 2, 2026
I NEEDED TO CANCEL ON MARCH 4, 2026
THE TIMESHARE WAS FOR DECEMBER 19-27, 2026
OVER 65 DAYS. I ONLY GOT HALF MY REFUND
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra RedWeek
Hi Val, Thanks so much for taking the time to share your experience. We’re really sorry to hear about your experience, and we understand how frustrating this must feel, especially on your first booking.
We do want to help clarify what we’re able to do here. Per the rental agreement terms, once a reservation is confirmed, the cancellation policy applies. For cancellations made at least 65 days before check-in, 50% of the total rental amount is refunded (minus any applicable fees). Unfortunately, cancellations made closer to the check-in date are subject to higher penalties.
Based on this policy, your refund is being processed at the 50% amount, and it typically takes about 7–10 business days to complete.
We also see that you purchased travel insurance with your booking. You may be able to recover additional costs by filing a claim directly with the insurance provider. You can reach them at (866) 999-4018 for guidance on how to submit your claim.
We truly understand this isn’t the outcome you were hoping for, and we appreciate your patience. If there’s anything else we can clarify or assist with, please let us know.
Lead times close listing too fast
Lead times close listing too fast. Pricing is too high. Its a monoploy and did not work to rent my timeshare.
26. juni 2025
Svar fra RedWeek
Hi Scott,
We’re sorry to hear that your week didn’t rent, and we understand how disappointing that can be.
Because renter demand can vary quite a bit, we’re not always able to predict exactly what travelers will be looking for at any given time. Factors like travel trends, timing, location, and pricing can all impact whether a listing gets booked.
Regarding your concerns about fees, we want to assure you that they go toward maintaining a secure and reliable platform for both owners and renters. This includes things like verified transactions, customer support, and protections that help create a safer experience for everyone involved.
We truly appreciate your feedback and understand your frustration. If there’s anything we can do to help improve your listing or answer questions, we’re here to help.
Happy Vacationer!
I have used RedWeek several times in the past few years. I have always been pleased with the responses and the response times. RedWeek’s annual fee is well worth the expenditure and has helped me secure many weeks of vacation time.
4. mars 2026
Svar fra RedWeek
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such positive experiences using RedWeek over the years. It’s great to know that our response times and service have helped you secure those valuable vacation weeks. We truly appreciate your continued trust and support, here’s to many more happy vacations ahead!
Quick and easy reservation process
11. mars 2026
Svar fra RedWeek
Thank you for your feedback! We’re so glad to hear that you found the reservation process quick and easy, that’s exactly what we strive for. We appreciate you choosing RedWeek and hope to help you plan many more seamless vacations ahead!
Great deals! Better than buying 100k package
I’ve used ragweed about 3-4 times and I must say it’s been great. You save a bunch on stays and they make purchasing someone else’s time very easy. I’ve done week long stays in Hawaii and Cancun. I’ve done 3-4 night stays and it’s better than spending 100k on those vacation packages. Just purchase vacations as you need and try different properties
22. februar 2026
Svar fra RedWeek
Thank you so much for sharing your experience! We’re thrilled to hear that you’ve found great value and flexibility using RedWeek for your vacations. It’s awesome that you’ve been able to enjoy stays in places like Hawaii and Cancun while saving compared to traditional packages. We appreciate your continued trust and look forward to helping you plan many more memorable trips!
Very easy process to rent from owner.
9. mars 2026
Svar fra RedWeek
Thank you for your review! We’re glad to hear that you found the rental process with an owner simple and straightforward. Making it easy and seamless for our users is exactly what we strive for. We appreciate your feedback and hope you enjoy many more great stays!
Svar fra RedWeek
Thank you for your kind words! We’re happy to hear that you had an easy experience and that communication met your expectations. Providing a smooth and responsive process is very important to us. We appreciate your feedback and hope to assist you again soon!
Svar fra RedWeek
Thank you for your feedback! We’re glad you found a great price and experienced quick, responsive communication. Providing value and timely support is what we aim for with every booking. We appreciate your review and hope to help with your next trip!
Dette er Trustpilot
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Lær mer om andre slags anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.