I have been with Redweek for many years and they provide easy access in making a selection or purchase. They can be trusted to make sure that your travel experience is 100 percent guaranteed from beg... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
EXCELLENT COMMUNICATION!!!!! This is one of the few companies that is extremely organized and follows a system to make life easy for the owner. I can't wait to use them on the other end of their bu... Vis mer
Selskapet har svart
Very simple and intuitive website to follow. Once we submitted our request, redweek kept me up to date with an email on status every day, which I found so helpful
Selskapet har svart
Very user friendly site. Once we selected our dates and suite, communication was great. Looking forward to seeing the resort and a great vacation with family
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
RedWeek is the largest, most reputable online timeshare marketplace with an audience of more than 2.6 million and an A+ Better Business Bureau rating. Timeshare owners and travelers alike come to RedWeek to read our exclusive resort ratings and reviews, access our detailed resort information, and of course browse the thousands of timeshare rental and resale postings or advertise their own timeshare for rent or sale.
Kontaktopplysninger
PO Box 992293, 96099, Redding, USA
- (866) 971-1737
- support@redweek.com
- www.redweek.com
4,5
Enestående
8k anmeldelser
Har svart på 78 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Substandard Customer Service.
I have found your customer service to be substandard. I was supposed to receive a call at 9:00am on Friday, March 27, 2026 to complete the verification necessary to post my timeshare for rental (3280776). I called and emailed on Friday in an effort to facilitate a call and still no one has reached out. This has obviously the delayed the posting of my timeshare. Unacceptable!
27. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra RedWeek
Hi Kim,
Thank you for your feedback, we’re really sorry for the frustration this caused. We completely understand how important it was to receive your scheduled call on time, and we apologize that we missed that commitment and didn’t respond as quickly as we should have when you followed up.
We’re happy to share that your posting has since been verified and was successfully shared on March 30th. That said, we know this delay was not the experience you were expecting, and we truly appreciate your patience while we got everything completed.
If there’s anything more we can do to support your rental or if you have any questions, please don’t hesitate to reach out, we’re here to help and would be glad to assist further.
Very quick response
21. mars 2026
Svar fra RedWeek
Thank you for your feedback! We're glad to hear you received a very quick response, that’s something we strive for with every interaction. We appreciate you choosing RedWeek and hope to assist you again soon!
Great communication
Great communication. Questions I hadn’t thought to ask had already been answered.
13. mars 2026
Svar fra RedWeek
Thank you for your kind feedback! We're so glad to hear that our communication was helpful and that we were able to anticipate and answer questions along the way. Providing clear, proactive support is very important to us, and we truly appreciate you sharing your experience. We hope to assist you again in the future!
Needs got met
20. mars 2026
Svar fra RedWeek
Thank you for your feedback! We're glad to hear that your needs were met, that’s always our goal. We appreciate you choosing RedWeek and hope to assist you again in the future!
Patience is important but definitely worth it
Patience is important but definitely value to get a great place!
20. mars 2026
Svar fra RedWeek
Thank you for your thoughtful feedback! You're absolutely right, with a complex process like RedWeek's patience is key, and we're so glad to hear it paid off with a great place to stay. We truly appreciate you sharing your experience and hope to help you find another fantastic getaway in the future!
It was easy and a pleasant experience…
It was easy and a pleasant experience booking through RedWeek!
12. mars 2026
Svar fra RedWeek
Thank you for your kind review! We're so glad to hear that booking through RedWeek was easy and a pleasant experience. That’s exactly what we strive for, and we truly appreciate you sharing your feedback. We hope to assist you again for your next getaway!
Delivered the unit requested
Delivered the unit requested. There was some owner delay but the Redweek representatives communicated throughout the booking process.
12. mars 2026
Svar fra RedWeek
Thank you for your feedback! We're glad to hear that the unit delivered matched your expectations. We appreciate your patience with the owner delay, and we're pleased that our team was able to keep you informed throughout the booking process.
Providing clear and consistent communication is very important to us. Thank you for choosing RedWeek, and we hope to assist you again in the future!
Helpful and friendly!
19. mars 2026
Svar fra RedWeek
Thank you for your feedback! We're so glad to hear you found our team helpful and friendly, that’s exactly the experience we aim to provide. We truly appreciate you choosing RedWeek and hope to assist you again soon!
Svar fra RedWeek
Thank you for your feedback! We're so glad to hear the process was easy and hassle-free. That’s exactly what we aim for, and we truly appreciate you sharing your experience. We hope to assist you again soon!
It was simple to set up and easy to…
It was simple to set up and easy to use. Communication was also prompt. I really look forward to our stay.
11. mars 2026
Svar fra RedWeek
Thank you so much for your kind review! We’re thrilled to hear that you found the setup process simple and the platform easy to use. Providing clear communication and a smooth experience is very important to us, so it’s great to know that came through.
We’re excited for your upcoming stay and truly appreciate you choosing RedWeek. If you need anything at all along the way, we’re here to help, enjoy your trip!
Svar fra RedWeek
Thank you for your feedback! We’re so glad to hear you found the process clear, quick, and easy to use. We appreciate you choosing RedWeek and hope you have an amazing stay!
Easy peasy!
10. mars 2026
Svar fra RedWeek
Thank you for the great feedback! We’re so happy to hear everything was easy peasy. That’s exactly the experience we aim to provide. We appreciate you choosing RedWeek and hope you have a fantastic stay!
It was easy and noy complicated.
17. mars 2026
Svar fra RedWeek
Thank you for your review! We’re glad to hear you found the process easy and straightforward. Making things simple and hassle-free is exactly what we strive for. We appreciate you choosing RedWeek and hope you have a wonderful stay!
the final confirmation process was a…
the final confirmation process was a little slow but all worked out
13. mars 2026
Svar fra RedWeek
Thank you for your feedback! We appreciate your patience with the final confirmation process and are glad everything worked out in the end. We’re always working to improve speed and efficiency, and your input helps us do better.
actually took seven days to get the one…
actually took seven days to get the one room squared away so we put in the application for both rooms are the same moment I took two days to get the double bedroom took a week to get the one bedroom and communication with people on the emails and on the phone was very slow, particularly emails. You reach out to a person on online and it takes a day to get an answer. I don’t get that we were panicking because the flights are going up significantly as it was I spent $200 more per person for a flight because it took a full week to find out about the one bedroom. So at that point, I would put the email below average.
16. mars 2026
Svar fra RedWeek
Thank you for sharing your experience, we understand how stressful it can feel when timelines are tight and travel costs are increasing.
When multiple rooms are booked, each reservation is often managed by a different owner, which means approval timelines and communication can vary from one unit to another. While one owner may respond quickly, another may require additional time, which can unfortunately create delays like the ones you experienced.
We’re sorry for the frustration this caused, especially with the added pressure of booking flights. Your feedback regarding response times, particularly with email communication, is appreciated and will be shared with our team as we continue working to improve consistency and speed across all reservations.
We absolutely loved the Divi Golf &…
We absolutely loved the Divi Golf & Beach Resort in Aruba. The timeshare rental from Last Minute Redweek went so smoothly. The unit was just perfect, the staff was wonderful and the shuttle drivers were A+. I would highly recommend Redweek and I plan on using this site again.
15. mars 2026
Svar fra RedWeek
Thank you so much for sharing your experience! We’re thrilled to hear that you had such a wonderful stay at Divi Golf & Beach Resort and that your last minute rental through RedWeek went smoothly.
It’s great to know the unit, staff, and shuttle service all exceeded your expectations, that’s exactly the kind of experience we hope to help create. We look forward to helping you plan your next trip!
Frequent updates after request was made…
Frequent updates after request was made to secure a place. After charges/transaction was accepted, check-in was flawless.
20. februar 2026
Svar fra RedWeek
Thank you for your thoughtful review! We’re glad to hear that you appreciated the frequent updates throughout the booking process and that everything went smoothly from securing your reservation to check-in.
Providing clear communication and a seamless experience is very important to us. We appreciate you choosing RedWeek and hope you have a fantastic stay!
Still Not listed
We listed our timeshare about 6 weeks ago and after countless calls it is still not showing in the listings. We are losing possible rental due to your company. I wish it was the old times 2 years ago when you listed it- it appeared.
15. mars 2026
Svar fra RedWeek
Hi there, thank you for bringing this to our attention. Hopefully I can provide some clarity to help you better understand the situation. On our end, I see you posted February 28th, however you didn't forward the documents needed to confirm until March 10th. We verified it on March 23rd, which was 9 business days after we received the documents. We advise customers to wait 10 business days for verifications, which means our team was inside the time frame we advise. I hope this is helpful, if you have any other questions please don't hesitate to reach out.
Svar fra RedWeek
Thank you for your feedback! We’re glad to hear that you found the questions and answers clear and helpful. Providing straightforward, transparent communication is something we truly value. We appreciate you choosing RedWeek and hope you have a great experience!
It was so easy to use and you’ve kept…
It was so easy to use and you’ve kept me informed every step of the way.
8. mars 2026
Svar fra RedWeek
Thank you for your kind review! We’re so glad to hear that you found the process easy to use and that our updates kept you informed every step of the way. Providing a smooth and transparent experience is very important to us. We appreciate you choosing RedWeek and hope you have a fantastic stay!
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