Purina Anmeldelser 

I cancelled my subscription in January after the price going up for the second month in a row with no notification before they took my money. I cancelled on the 22nd, then on he 22nd of feb i was informed that subscription had already been released and if i no longer wanted the product to return it once it arrived. Although i wasnt happy about this as i cancelled well within a reasonable time i accepted it. THEN in march another payment came out! so i've had to email yet again to cancel the subscription i now cancelled 3 months ago!

In response to Margaret Michaels comment, my cat has also being turning its nose up at the new batch numbers. He is on the gourmet perle country medley and its the chicken one in particular. If he does eat it, he will be sick at least 3 times within a half hour. The consistency also appears drier to the previous batch numbers.

This used to be my cats favourite food. Not any more - waste of money. Will not be buying Felix ever again.

Has the formula changed? Cat will not eat the newer batch numbers. Down to three pouches of the older batch number. Dont like wasting money in this economic climate. Have the batch numbers if that helps

We have stopped buying Felix doubly delicious from mid of 2021 as cats refused to eat it. It used to be my cat’s absolute favourite. Started buying Felix naturally delicious,but not sure if was doing them any good as seem to have bit stomach problems… hence only 3 stars as something that was potentially making them unwell…

On the positive side, Purina one is their new favourite. Hopefully nothing will change in these ones…
Fortiflora from Purina is also absolutely amazing!

The food itself is excellent for my dog, he loves it and his digestion and skin have been excellent - with hypoallergenic salmon dog food for robust dogs.

The review is about the online shop. Bought a subscription and two months in a row its not delivered. Phoned up to cancel and am told it has been out of stock. Not had a single email or anything from them to say as much. The hilarious thing is while on hold they are selling subscriptions on the basis its easier than buying in the shop.

I agree with the people who say their deliveries don't get delivered. Have contacted Purina and Evri but just get an automated response back.

I have to say that from the moment my dog food arrived my pooch was chomping at the bit to taste all the yummy goodness that purina pro plan has to offer. I am very impressed with all the added benefits that this pet food provides. Normally my pooch loves a mixture of wet and dry food and can be fussy with what is offered, but i found that when i offered just a bowl of purina on its own there was no hesitation and by the cheecky little grin i got i would say it was yummy. I can now feel happy and relaxed knowing that i am providing my pooch with all the vitamins and minerals one requires on a daily basis to keep them healthy and happy. The kittens also tried to get in on the act they hovered just waiting for a taste. Its fantastic and the size of the bag was pretty amazing too.

I have bought naturally delicious for £5 a box of 12 sachets I was disappointed to find only 80g in sachet instead the usual 100g so after eating my cat was still hungry. Its not good value for money so I won't buy it again. I like my cat to be satisfied.

First order and not delivered as they are using a delivery company that don’t deliver. Will be using someone else in future

My cat's usual food is out of stock so over a couple of weeks I switched him over to Felix. Both doubly delicious and tasty shreds. I thought I was doing the right thing as they seem to have a relatively high meat content.
After a couple of weeks once I had fully switched over my cat became very sick. He started to not finish his food - this never happens. One morning, he initially refused to eat his breakfast which is very unlike him. He was sick that day after finishing the food. He wouldn't eat anymore wet food or any biscuits (different brand). He was very lethargic and not like himself. He didn't venture outside even to go to the toilet and showed no interest even in our food. We decided to wait 24 hours before calling the vet. We bought some different food to try and he wouldn't touch it. Later that day, he was sick again.
The vet couldn't find anything obviously wrong but gave him an anti-sickness injection and prescribed a plain food diet. £200 vets bill.
The only change has been the Felix food. It wasn't just the sickness, he just wasn't himself. I am not willing to feed him anymore of the food I bought, it's just not worth it. Especially, given all the reviews I have read since.
Also noticed that he had bad wind on the food and his urine and poo smelt very strong.

I have 6 cats and am usually am very satisfied with your product but today when I opened one of your pouches of doubly delicious one of the pouches was very swollen and wen I opened it , it stank!! It was obvious it was rotten!! Not wanting to take a chance with the rest I binned the while lot! Won't be buying your food again.

Stop buying this toxic crap...its killing cats! Look on the Facebook group "cats recently affected by felix"

Also look at how nestle (which owns purina) has been buying out lots of veterinary practices. Now ask yourself why? It looks like the government are on to them but you can't trust these bloody tories either.

Don't risk it, stop buying this rubbish.

My cats have been eating doubly delicious for 10 years, now they wont touch it with a barge pole and I am left trying to source an alternative. I know Felix say they have not changed the products or the flavour but the cats can tell something is different. Its been getting worse and worse over the last year since the boxes and packaging changed and now they have stopped altogether.

Bye bye Felix!

Would give this a minus score if I could. Ordered on Black Friday with their 20% off deal. Took £33 out of my bank account, then after a week they cancelled my order with no warning! I contacted customer service as to why and was told they don’t have the stock! So why take customers money if you don’t have the stock?? I told them I don’t drive and unable to order from elsewhere as they hadn’t refunded my money. I looked on their website and saw they had alternative items so I asked them to send me those ASAP as I’ve only got 2 days supply of cat food left, I have 3 cats, their response was that they couldn’t as the refund was processing and advised me to reorder. How can I re order when you’ve got my money still??? Customer service is absolutely shocking, they do not care one single bit! They shouldn’t offer deals if they can’t fulfil the orders. Now I’m stuck as can’t get any more food for the cats until my money has been refunded.
AWFUL COMPANY…. AVOID!!!

Box full of underweight sachets of cat food. Customer Service is abysmal.
I would advise anyone to weigh each sachet, as I was completely ripped off.
Would not recommend to anyone.
Avoid.

Please please don't feed this to your cat.. Its a con. Buy fresh chicken/fish, cheaper healthier. The food is rotten to start with. I stopped feeding purina 2 yrs ago. My 3 cats are all in their early 20s & happy since giving up this muck. Give it a go.

The product is great!. The online ordering is abysmal. Tried on Friday, Saturday and Sunday to use the new black friday code that were emailed. None worked. Couldn't reach CS via messenger. Tried again today (Monday) told all vouchers had expired and no others available. After about 3 hours of trying to place a big order - gave up.

Went on to Lords of Labradors - new customer discount and each 12kg bag was £10 cheaper. So ended with a big win in the end!!

There are three bowls of different flavour Felix cat food on the kitchen floor and the cat won't touch any of them. There's a funny smell in the kitchen like a rancid food processing plant. Our cat will eat anything but this rubbish.