I can’t praise Sue enough for her speed and patience (with me in panic mode!). She made what could have easily been a horrible experience, actually a very pleasant experience. There was very little tu... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Called today as issues in placing an Order. Sue was most polite and helpful and apologised for telephone issues and also online purchase issues. Sue sent emails about my Order and a link for payment... Vis mer
Selskapet har svart
nach wir einen Arena Powerskin Edition bestellt haben und dieser dann in der UK Größe 30 statt Deutsch 30 kam war dieser viel zu groß-statt eines einfachen Kundenorientierten Austausch den wir auch in... Vis mer
Selskapet har svart
I rarely write reviews but proswimwear is top!! I was surprised when i saw they accepted my "price match" so got some stuff really well priced when the rest was already unbeatable. Some stuff came... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Proswimwear started in late 2006 as a specialist swimwear reseller aimed at serious swimmers. WHY ORDER FROM US? - The largest range and stock holding of performance swimwear in the world We now are the world's largest competitive swimwear shop. We stock a vast variety of swimwear and accessories. Our mission is to supply swimmers with the tools they need to achieve their swimming goals, whether you're swimming for fitness, competitively or just for fun! 10% OFF YOUR FIRST ORDER -New to ProSwimwear? We offer a 10% off your first order when you sign up to our newsletter, but don’t worry if you are not new , we have regular discount codes/offers available. Found something cheaper elsewhere? We'll not only match the price, we will also give you an extra 2% off the item! The T&C’s for this can be read on our website. DEAL OF THE MONTH- Every 30 days we specially select a group of products and apply extra savings to them, this can be up to 30% off their normal price. WORLD WIDE SHIPPING - We ship worldwide and our EU customer’s don’t pay any custom/taxes. NEXT DAY DELIVERY- We also offer free standard delivery for UK orders over £100 and offer Next Day and Saturday delivery for a small additional charge. WE SELL TOP BRANDS- We have customers from all around the world and stock products for all kinds of aquatic sports enthusiasts/professionals. Our customers rely on ProSwimwear to provide the best selection of swimming products at the lowest prices, delivered safely and fast! You'll find a wide range of products from all the big name brands including Speedo, Arena, TYR, FINIS, Jaked and Maru, to name a few. If you find products not on our store or if you find that it is not easy to shop on our site, please email feedback@proswimwear.co.uk and we will look to try an meet your request!
Kontaktopplysninger
Unit 1, Plum Lane, Dunwear, TA6 5HL, Bridgwater, Storbritannia
- 01278 550640
- info@proswimwear.co.uk
- www.proswimwear.co.uk
4,5
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great staff
Your staff helped me very quickly and effectively.
24. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Thank you very much for your 5 star review, we are happy to hear you enjoyed the service. We will do our best to keep improving it!
Hope to see you again soon!
From the ProSwimwear team
Fantastic customer service from…
Fantastic customer service from Proswimwear. Ivy dealt with my problem of faulty stitching on Speedo Fastskins and a replacement pair were dispatched promptly.
18. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Thank you for taking the time to share your experience with Proswimwear and the glowing 5* review!
I am so pleased to hear Ivy could help resolve the issue, I will be sure to let her know.
We hope to see you shopping with us again soon!
From the ProSwimwear team
Es el primer sitio al que acudo a comprar estos productos
Suelen tener los mejores precios. Contento con el servicio de devoluciones.
22. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
¡Es genial escuchar esto!
Siempre es agradable escuchar comentarios tan increíbles, ¡gracias!
Agradecemos la reseña y esperamos verte pronto.
Del equipo de ProSwimwear
Faulty Arena Knee Skin
Received a faulty Arena Knee Skin and we didn’t know until it was race day, so had to be worn. Contacted Proswimwear and it was returned free of change and refund issued within 2 days as no stock left. Thank you. Great service as always!
12. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Thank you very much for your 5 star review!
Disappointing to hear you had an issue with a product, however we are pleased it was resolved for you in good time.
We are happy to hear our services remain helpful to you.
We will keep doing are best for our customers and look forward to seeing you again soon!
From the ProSwimwear team
Received a broken Poolmate watch
Received a broken Poolmate watch. I was assisted by Ivy. Thank you for the professionalism. I am happy with the customer support and quick response.
10. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Thank you for taking the time to share your experience with Proswimwear and the glowing 5* review!
I am so pleased to hear Ivy could help resolve the issue, I will be sure to let her know.
We hope to see you shopping with us again soon!
From the ProSwimwear team
Excellent range of products and prices…
Excellent range of products and prices with brilliant customer service, thank you.
10. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Thank you so much for a wonderful 5 * review!
We are happy to hear our services remain helpful to you 🙂
From the ProSwimwear team
Wrong size, great response
Ordering on line is always risky with getting the correct size and indeed with global size charts being based on different numbers it is even more likely to result in mistakes. However when I ordered a new swimsuit for my wife and it was far too small, ProSwimwear customer services could not have been more efficient. They replaced the garment in record time and I was made to feel just in my criticism of international size charts. A great service.
3. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
It is great to hear you’re happy with our products and customer service.
We love to help out as much as possible to give all our new and loyal customers the best experience.
We hope to see you back soon!
From the ProSwimwear team
Rapid response and friendly.
10. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Thank you very much for your 5 star review, we are happy to hear you enjoyed the service. We will do our best to keep improving it!
Hope to see you again soon!
From the ProSwimwear team
Proswimwear a trusted international…
Proswimwear a trusted international outlet for swimmers from beginners to elite.
We have a very good support and guidance from them. Even we returned the orders because of size inadequacy they have refunded the amount correctly to our account without any delay.
Thank you for their service.
4. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Thank you so much for the 5* review and sharing your experience.
We will keep doing are best for our customers and look forward to seeing you again soon!
From the ProSwimwear team.
Assurance in quality.
Once again, absolutely blown away with the efficiency and professionalism of the team at ProSwimwear. I was able to get a speedy response and solution which ultimately led to a satisfying resolve; demonstrating yet again that ProSwimwear are leading the way with stylish swimwear as well as Good customer service. Thank you again all at ProSwimwear.
9. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Thank you so much for a wonderful review!
We are happy to hear our services remain helpful to you 🙂
We will keep doing are best for our customers and look forward to seeing you again soon!
From the ProSwimwear team.
Customer service
The live chat function was very helpful and Ivy was able to answer my questions and help me to return an item when i couldn’t get the return portal to work.
5. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Thank you for your kind feedback. We appreciate you taking the time to leave us a review and are so glad you were happy with the service you received from us! We hope to see you shopping with us again soon.
From the ProSwimwear team.
I enquired regards the delivery times…
I enquired regards the delivery times by email and had a response immediately with the tracking details and an update. Very prompt reply and service. Thanks!
5. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Thank you very much for your 5 star review, we are happy to hear you enjoyed the service. We will do our best to keep improving it!
Hope to see you again soon!
From the ProSwimwear team.
The lady was helpful
The lady was helpful, but was unable to help as quickly as she would have liked as there was a very slow connection, which wasn't her fault
4. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
It’s always nice to hear such an amazing feedback, thank you!
We are grateful for the review and hope to see you soon.
From the ProSwimwear team.
Fantastic service and correspondence
Fantastic service and correspondence. I made an error in my ordering details and they were prompt to reply to my email and ensured I still received my item.
18. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
It is great to hear you’re happy with our products and customer service.
We love to help out as much as possible to give all our customers the best experience.
We hope to see you back soon!
From the ProSwimwear team.
Le site en français ne converti pas les…
Le site en français ne converti pas les tailles...donc on a reçu un 34Us au lieu de français soit une taille 40. Site aux pays Bas livraison et retour via Ups c'est très compliqué et cher de renvoyer !!!! je déconseille vivement.
22. desember 2023
Anmeldelse skrevet uten oppfordring
Well fast delivery and easy to use…
Well fast delivery and easy to use website I would recommend this website to anybody who's looking into swim wear or anything just to do with swimming
21. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hello,
Thank you, we appreciate for your feedback. We are glad to hear this!
We hope to see you again soon!
From the ProSwimwear team.
Speedy delivery of in-demand item for Christmas
Team went above and beyond to get me an in-demand item (that's out of stock everywhere else!) in time for Christmas. Good comms keeping me informed and, as always, a great price too.
19. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hello Rebecca,
Thank you so much for the glowing feedback, We do our best to keep standards as high as possible, especially during the festive period.
We hope to see you again soon!
From the ProSwimwear team.
Very nice and helpfull!
18. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hello,
Thank you, we appreciate for your feedback. We are glad to hear this!
We hope to see you again soon!
From the ProSwimwear team.
nie wieder !!!!
nach wir einen Arena Powerskin Edition bestellt haben und dieser dann in der UK Größe 30 statt Deutsch 30 kam war dieser viel zu groß-statt eines einfachen Kundenorientierten Austausch den wir auch in vielen Mails mitgeteilt haben konnten wir nur alles kostenpflichtig zurücksenden.... 20,43€ verloren gesamt
15. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hallo,
Vielen Dank, wir freuen uns über Ihr Feedback. Bitte beachten Sie, dass alle unsere Größen in Großbritannien angegeben sind und je nach Produkt unterschiedlich sind.
Es tut mir leid, dass Sie bei dieser Gelegenheit nicht das bekommen haben, was Sie erwartet haben. Unser Kundenservice steht Ihnen jederzeit zur Verfügung, wenn Sie weitere Probleme haben.
Wir hoffen, Sie bald wieder zu sehen.
Vom ProSwimwear-Team.
Excellent customer service
Excellent customer service. Would highly recommend
12. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hello,
Thank you, we appreciate for your feedback. We are glad to hear this!
We hope to see you again soon!
From the ProSwimwear team.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.