I can’t praise Sue enough for her speed and patience (with me in panic mode!). She made what could have easily been a horrible experience, actually a very pleasant experience. There was very little tu... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Called today as issues in placing an Order. Sue was most polite and helpful and apologised for telephone issues and also online purchase issues. Sue sent emails about my Order and a link for payment... Vis mer
Selskapet har svart
nach wir einen Arena Powerskin Edition bestellt haben und dieser dann in der UK Größe 30 statt Deutsch 30 kam war dieser viel zu groß-statt eines einfachen Kundenorientierten Austausch den wir auch in... Vis mer
Selskapet har svart
I rarely write reviews but proswimwear is top!! I was surprised when i saw they accepted my "price match" so got some stuff really well priced when the rest was already unbeatable. Some stuff came... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Proswimwear started in late 2006 as a specialist swimwear reseller aimed at serious swimmers. WHY ORDER FROM US? - The largest range and stock holding of performance swimwear in the world We now are the world's largest competitive swimwear shop. We stock a vast variety of swimwear and accessories. Our mission is to supply swimmers with the tools they need to achieve their swimming goals, whether you're swimming for fitness, competitively or just for fun! 10% OFF YOUR FIRST ORDER -New to ProSwimwear? We offer a 10% off your first order when you sign up to our newsletter, but don’t worry if you are not new , we have regular discount codes/offers available. Found something cheaper elsewhere? We'll not only match the price, we will also give you an extra 2% off the item! The T&C’s for this can be read on our website. DEAL OF THE MONTH- Every 30 days we specially select a group of products and apply extra savings to them, this can be up to 30% off their normal price. WORLD WIDE SHIPPING - We ship worldwide and our EU customer’s don’t pay any custom/taxes. NEXT DAY DELIVERY- We also offer free standard delivery for UK orders over £100 and offer Next Day and Saturday delivery for a small additional charge. WE SELL TOP BRANDS- We have customers from all around the world and stock products for all kinds of aquatic sports enthusiasts/professionals. Our customers rely on ProSwimwear to provide the best selection of swimming products at the lowest prices, delivered safely and fast! You'll find a wide range of products from all the big name brands including Speedo, Arena, TYR, FINIS, Jaked and Maru, to name a few. If you find products not on our store or if you find that it is not easy to shop on our site, please email feedback@proswimwear.co.uk and we will look to try an meet your request!
Kontaktopplysninger
Unit 1, Plum Lane, Dunwear, TA6 5HL, Bridgwater, Storbritannia
- 01278 550640
- info@proswimwear.co.uk
- www.proswimwear.co.uk
4,5
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My shopping experience
1. The online site is easy to navigate.
2. The order came promptly.
3. My customer query was answered in timely fashion.
All these aspects are important to me. The only part I haven't experienced is doing a return which I hope I don't have to after Christmas as my order was a present.
7. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hello,
Glad to see we have ticked off all the important bits for you! Not to worry our returns process is simple and all information can be found on our website. Failing that we have a committed Customer service team ready to assist.
From the ProSwimwear team.
Very efficient and professional company…
Very efficient and professional company . Dealt with my enquiry within 2 days . Vivian is professional and hardworking.
Very pleased with the outcome .
My family and I have used ProSwimwear for a number of years and will continue to
Use .
6. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hi Amanda,
So happy you are consistently happy with our overall service and on this occasion Vivians efforts to support you.
We love loyal long lasting customers and look forward to seeing you again soon.
From the ProSwimwear team.
Proswimwear is my always my first…
Proswimwear is my always my first choice when buying any swimwear and swimming accessories. Fantastic range of top brands. Brilliant customer service and communications.
8. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Thanks for taking the time to leave us your feedback, we really appreciate it.
Hope to see you again soon.
From the ProSwimwear team.
Excellent product delivered promptly…
Excellent product delivered promptly and at a bargain price. All round great service. Thanks.
7. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hi,
Thank you for your feedback, we are glad to hear you really appreciated our overall service.
Look forward to seeing you again soon.
Fantastic Customer service
Contacted Proswimwear re a return for a larger size but needed it quickly due to my daughters racing commitments.Sue in customer service was fantastic checked stock for new size and reserved the product until I could get proof of posting for return of the original item.
Proswimwear then sent the new item next day delivery to my daughter .
Amazing if only everyone was so efficient.
4. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hi Susan,
Now this is the type of service we look to provide! Great to hear all your issues were handled so well by our Customer service member Sue.
Look forward to seeing you again soon.
From the ProSwimwear team.
Excellent Customer Service
Bought items but had to cancel my order. The customer service was fantastic with communicating and prompt refund
3. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hello,
Sorry to hear you had to cancel! Happy to see we supported you in a fast efficient manner however.
Hope to see you again soon.
Many thanks,
From the ProSwimwear team.
the customer support is so helpful
29. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hello,
Thank you so much for your feedback, its amazing to hear that you were impressed with our customer service. Its our target to provide great support through your whole experience with us here.
We hope to see you again soon!
From the ProSwimwear team.
Excellent
I purchase my essentials from pro swimwear without any doubt or fear because I know their products are quality guaranteed. Plus any problems are soon resolved by their excellent customer service team! Well done Prowimwear!!!
21. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hello,
Thank you, we appreciate for your feedback. We are glad to hear this!
We hope to see you again soon!
From the ProSwimwear team.
Great prices and great service
Great prices and great service. After I ordered a swimsuit, I wanted to add another item. I sent an email to support and Paige promptly and helpfully assisted me. Will use again!
21. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hello,
Thank you, we appreciate for your feedback. We are glad to hear this!
We hope to see you again soon!
From the ProSwimwear team.
Nice!! :)
Nothing to complain. Really nice website, with a lot of products and great prices. I purchased a front snorkel for training. Really happy with it. Fast shipping. 5Stars
19. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hello,
Thank you, we appreciate for your feedback. We are glad to hear this!
We hope to see you again soon!
From the ProSwimwear team.
Great customer service
Great customer service, thank you.
20. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hello,
Thank you, we appreciate for your feedback.
We hope to see you again soon!
From the ProSwimwear team.
Excellent Service
Excellent range of products and 5* customer service - our swimming club wouldn't go anywhere else!
20. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hello,
Thank you, we appreciate for your feedback. We are glad to hear this!
We hope to see you again soon!
From the ProSwimwear team.
Great customer service
Great customer service - Ivy answered my questions very promptly
16. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hello,
Thank you, we appreciate for your feedback. We are glad to hear this!
We hope to see you again soon!
From the ProSwimwear team.
Great professionalism
15. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hello,
Thank you for your feedback.
We hope to see you again soon!
From the ProSwimwear team.
Todo perfecto
8. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hello,
Thank you for your feedback.
We hope to see you again soon!
From the ProSwimwear team.
The answear was quick and useful:)
6. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hello,
Thank you for your feedback.
From the ProSwimwear team.
Compré desde España
Compré desde España, todo muy bien. El servicio estupendo al igual que la atención al cliente. Recomendable 100%
26. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hola
Gracias, agradecemos sus comentarios. ¡Nos alegra oír esto!
¡Esperamos verte pronto!
Del equipo de ProSwimwear.
im very satisfied
im very satisfied. Thanks for everything
1. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hi ,
Thank you for your feedback, we are glad to hear you really appreciated our Customer service. Look forward to seeing you again soon.
I am very satisfied with customer…
I am very satisfied with customer support.
27. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hi Nena,
Thank you for your feedback, we are glad to hear you really appreciated our Customer service. Look forward to seeing you again soon.
Return Policy
Hi there, we having Size problem. It was solved by Vivian. Despite multiple changes, she extend her support to us without any hesitation.
After I receive my order, again I find out that that is not the correct order for my son..it’s too small for my son size. The size I ordered was 26 men size.. I need a bigger size as 32 men size. I have write to them to let them know the problem I have with the size. They request me to complete the return form and sent them the package for refund. This show us that they are flexible and able to respond to accommodate our request immediately.
Thank you.
27. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra ProSwimwear Ltd
Hello,
Thank you for your feedback, we are glad to hear Vivian helped assist you with your queries.
We hope your 1 star review was a mistake as it sounds like you were satisfied with the service we provided you.
If so, we hope you would take the time to amend this.
Please don't hesitate to reach back if you have any further queries or concerns.
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.