I can’t praise Sue enough for her speed and patience (with me in panic mode!). She made what could have easily been a horrible experience, actually a very pleasant experience. There was very little tu... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I can’t praise Sue enough for her speed and patience (with me in panic mode!). She made what could have easily been a horrible experience, actually a very pleasant experience. There was very little tu... Vis mer
Selskapet har svart
Called today as issues in placing an Order. Sue was most polite and helpful and apologised for telephone issues and also online purchase issues. Sue sent emails about my Order and a link for payment... Vis mer
Selskapet har svart
nach wir einen Arena Powerskin Edition bestellt haben und dieser dann in der UK Größe 30 statt Deutsch 30 kam war dieser viel zu groß-statt eines einfachen Kundenorientierten Austausch den wir auch in... Vis mer
Selskapet har svart
I rarely write reviews but proswimwear is top!! I was surprised when i saw they accepted my "price match" so got some stuff really well priced when the rest was already unbeatable. Some stuff came... Vis mer
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Proswimwear started in late 2006 as a specialist swimwear reseller aimed at serious swimmers. WHY ORDER FROM US? - The largest range and stock holding of performance swimwear in the world We now are the world's largest competitive swimwear shop. We stock a vast variety of swimwear and accessories. Our mission is to supply swimmers with the tools they need to achieve their swimming goals, whether you're swimming for fitness, competitively or just for fun! 10% OFF YOUR FIRST ORDER -New to ProSwimwear? We offer a 10% off your first order when you sign up to our newsletter, but don’t worry if you are not new , we have regular discount codes/offers available. Found something cheaper elsewhere? We'll not only match the price, we will also give you an extra 2% off the item! The T&C’s for this can be read on our website. DEAL OF THE MONTH- Every 30 days we specially select a group of products and apply extra savings to them, this can be up to 30% off their normal price. WORLD WIDE SHIPPING - We ship worldwide and our EU customer’s don’t pay any custom/taxes. NEXT DAY DELIVERY- We also offer free standard delivery for UK orders over £100 and offer Next Day and Saturday delivery for a small additional charge. WE SELL TOP BRANDS- We have customers from all around the world and stock products for all kinds of aquatic sports enthusiasts/professionals. Our customers rely on ProSwimwear to provide the best selection of swimming products at the lowest prices, delivered safely and fast! You'll find a wide range of products from all the big name brands including Speedo, Arena, TYR, FINIS, Jaked and Maru, to name a few. If you find products not on our store or if you find that it is not easy to shop on our site, please email feedback@proswimwear.co.uk and we will look to try an meet your request!
Unit 1, Plum Lane, Dunwear, TA6 5HL, Bridgwater, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bad experience !
They wouldn't honour their online price ! I tried to buy item at the advertised £10.99 but the price suddenly went to £25.99. Claimed it was an error in pricing and wouldn't honour their original offer.
Disappointing !!
Excellent service sorting out a query and very efficient.
Great products with great prices
Thank you
Natasha

Svar fra ProSwimwear Ltd
The costumer service is excellent. They helped me in any way. Thanks for that!

Svar fra ProSwimwear Ltd
Unfortunately my order would not go through to the payment stage, I had loaded 4 items I wanted to purchase and was offered an Amazon payment alternative, and I wanted to make use of free delivery, however there was no option to go to the payment stage. I tried to call on Saturday afternoon but the phone lines are not manned.

Svar fra ProSwimwear Ltd
I never normally leave a review but I had to comment on the speedy, solution focused responses I received from Sue and the support/ returns team at Proswimwear. I had an issue with the sizing of my daughter’s racesuit. The return process was simple, effective AND because I’d ordered the first suit during a sale period, they sent a discount code for the reorder. Excellent service, I’ll be back.

Svar fra ProSwimwear Ltd
The customers are wonderful thank you so much Proswimwear

Svar fra ProSwimwear Ltd
Ordered AMANZI kneesuit even with measuring my daughter but it was too tiny- so reordered twice sizes up and I had made a mistake when ordering with entering my email wrong. So done online chat twice and both times spoke with Ivy, she was lovely and so helpful. Return was very easy.

Svar fra ProSwimwear Ltd
Amazing customer service. Really responsive. Speedy delivery too.
Thank you

Svar fra ProSwimwear Ltd
Haven't got any issues with pro swimwear the stuff and customer service is fantastic won't shop anywear else

Svar fra ProSwimwear Ltd
ProSwimwear has always been prompt at replying to my questions over the past few years. I recently had an issue with my refund not coming through which has now been resolved. I was impressed with their help and fast response.

Svar fra ProSwimwear Ltd
Fantastic customer service bought some swimsuits and jammers back in November for the swimmers in the family . However in January was told that set of race jammers were way to big compared to a pair that fitted perfectly. Size ranges between makes is so confusing , spoke to very helpful lady who reserved a size ( 2 sizes smaller ) got sent a returns label returned and exchange was received a few days later . I was kept informed by email all the way , return received - replacement dispatched - out for delivery etc .

Svar fra ProSwimwear Ltd
I have been buying Speedo Fastskin products here for quite some time. Great selection and prices! And whenever there was an issue with an item, the customer service resolved them efficiently. I can fully recommend ProSwimwear.

Svar fra ProSwimwear Ltd
excellent website. for years I was looking for good nice swim trunks shorts or briefs but could not until by luck I came across the website
so much to buy from so nice
easy peasy site, so well done.
u get ur stuff so quick
and friendly customer agents which is important.

Svar fra ProSwimwear Ltd
Amazing range of swimwear, friendly support staff, plus they ship to all corners of the world for super discounted courier rates.

Svar fra ProSwimwear Ltd
A good company to use for swimwear and equipment for serious swimmers. They offer a wide range of products at competitive prices.
When I made a silly mistake and doubled up on my order (ordering 4 pairs of goggles instead of 2 pairs), I sent an email, quickly followed by a phone call, to cancel one of the orders. I spoke to a very helpful member of staff who cancelled one of the orders. I then received an email confirming this. I have since checked my bank statement and see that the money for the second order was refunded promptly.
I will definitely be using Proswimwear Ltd again in the future.

Svar fra ProSwimwear Ltd
Proswimmer team just answres my question within 1 business day. Very satisfued with service!

Svar fra ProSwimwear Ltd
Excellent Support Team - when you can reach them. A suit we purchased had manufacturing issues and split on the seam on the first wear. Initially we had issues contacting support but I would advise using the support helpdesk rather than the info@ email.
Once engaged, the support team were excellent. Replaced the suit, sorted postage and... the second suit also failed but a refund and discount were issued the same day I raised it with them,
Cannot fault the store for the suits they are supplied so am judging them on their resolution which was excellent.

Svar fra ProSwimwear Ltd
No metter the problem was with postal service in my country, ProSwimwear team was helpful and did everything I get wanted products.

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Quick and professional response by customer service dept when discussing faulty good

Svar fra ProSwimwear Ltd
Great service from Proswimwear. I had a bit of an issue with an item that needed replacing. ProSwimwear were swift and efficient with their responses, and sent a replacement item out in super quick time. Nothing was a problem. Keep up the good work

Svar fra ProSwimwear Ltd
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