Alison is an absolute pleasure to work with. She is always so helpful, approachable and professional, and nothing ever seems to be too much trouble for her. Whenever I have an issue, she deals w... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Parasol saved me when my client went insolvent Absolutely brilliant service. Three months into a contract my client went insolvent and I received no pay. Without Parasol I would have been left with... Vis mer
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Great service from start to finish in joining which took only 24 to 48 hrs. All the staff I spoke to were very helpful throughout the process in answering and sorting out any queries. I would fully re... Vis mer
Eva was the member of the Employee Support Team. Eva made things so easy for me over the telephone. She was crystal clear in her communication and was ever so polite and courteous. Her approach was... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Serving the agile workforce with Umbrella payroll you can trust. Interested in finding out more? Let's talk!
Kontaktopplysninger
840 Ibis Court, WA1 1RL, Warrington, Storbritannia
- 01925 645265
- bestadvice@parasolgroup.co.uk
- www.parasolgroup.co.uk
4,7
Enestående
7k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great help from Alison S.
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Parasol
We are so happy to hear that Alison provided you with such great assistance. We truly appreciate your kind words.
Svar fra Parasol
We really appreciate your kind words. Thank you!
Seemless onboarding
27. august 2026
Svar fra Parasol
We really appreciate your feedback in relation to onboarding process, thank you!
Excellent Service from Jacob ⭐
Today I spoke with Jacob, who assisted me with three concerns I had regarding my portal and employment.
Jacob was extremely friendly, knowledgeable and professional. He took the time to understand each of my concerns and was very proactive in resolving my questions in a timely and efficient manner.
His helpful attitude and excellent work ethic made the whole experience straightforward and positive. Jacob is a real asset to his department, and I wanted to leave this review to show my appreciation for the high level of service and support he provided.
Thank you, Jacob. Keep up the excellent work!
Andrew
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Parasol
We are delighted to hear about your positive experience with Jacob. It is wonderful to know that we were able to assist you effectively with your concerns and provide a straightforward and positive resolution. We truly appreciate you taking the time to share your kind words and acknowledge the high level of service you received. We are committed to ensuring such experiences for all our valued individuals.
Great customer service from Prabhjot Kaur
Great customer service from the Prabhjot Kaur, prompt responses in relation to maternity pay. Provided all the information I needed :)
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Parasol
We are delighted to hear that Prabhjot provided excellent support and prompt responses regarding your maternity pay, giving you all the information you needed. Thank you for your feedback!
Svar fra Parasol
We're delighted to hear that our team was very helpful and able to assist you with all of your questions. We truly appreciate your kind words.
I have found Parasol to be a good…
I have found Parasol to be a good choice as an umbrella company. They are very nice and helpful with regard to any queries you have and respond quickly with updates. I've had a lot of dealings with Jacob in particular recently and he's been great/really on it. I'd definitely recommend using them, so you don't have to worry about doing your own tax and following up on invoices.
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Parasol
We're so glad to hear that you find our company to be a good choice and that our team has been helpful and responsive to your queries in particular Jacob. It's wonderful to know that we can alleviate the worry of managing your own tax and invoices. Thank you for your recommendation!
James was really helpful
Parasol are a very reliabl company, processing pay on time and generally answering queries quickly. James was incredibly helpful and patient in assisting with ny move abroad, and the evidence I needed for my Visa application. Would strongly suggest using them as your umbrella if given the choice.
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Parasol
We're so pleased to hear that you found our company reliable and that your pay was processed on time. It's wonderful to know that James was helpful and patient in assisting with your move abroad and visa application. Thank you for recommending us!
Great experience and serivce,
25. august 2026
Svar fra Parasol
We're so happy to hear you had such a great experience with our service. We truly appreciate your positive feedback.
Super team
I found the team to be very helpful and responsive. Great experience. Jacob from the onboarding team was very resourceful and took time to understand my issue and resolved it in no time.
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Parasol
We're delighted to hear that Jacob was so helpful and responsive, and that you had a great experience. It's wonderful to know that our onboarding team was resourceful and quickly resolved your issue.
I had a great customer experience with Awsome Eva
I had a great customer experience with Parasol this morning. I needed to answer a number of questions from Pension References to a payment and my on-boarding. Eva was awsome! She answered all my questions and to time to explain complex things in a simple way that explained it perfectly. I found her; knowledgeable, Could acces my details easily, Had all the answer's, Patient in explaining, and a friendly poisitive manner. I left the call feeling positive about Parasol. Awsome Eva!
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Parasol
We are delighted to hear about your positive experience. It's wonderful to know that Eva was able to answer all your questions and explain complex information clearly. We appreciate you sharing your feedback.
Excellent Service and People
It has a been a great experience working with Parasol. They have the best way of handling your pensions where you can use the NI Relief you get contributing towards your pension is directed to your pension rather then being added to your PAYE unlike other umbrella companies that I spoke to. I would also like to thank the amazing team at Parasol especially Lorraine from the pensions team who has been very helpful and patient in answering my queries and helping me setup.
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Parasol
We are delighted to hear about your great experience and that our pension handling process has been so beneficial for you. It's wonderful to know our team in particular Lorraine from our pensions department, was helpful and patient in assisting you.
Helpful and polite staff who are…
Helpful and polite staff who are patient with me and have helped me through the On boarding Process
20. august 2026
Svar fra Parasol
We're so pleased to hear that our staff were helpful, polite, and patient during your onboarding process. We truly appreciate your kind words!
Svar fra Parasol
We're happy to hear that our onboarding process was straightforward and worked well for you. We appreciate your positive feedback!
Webchat with Abi C
Spoke to Abi C today as part of the webchat service. They got me the answers I needed very quickly and easily, which I appreciated.
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Parasol
We're so glad to hear our webchat support provided you with quick and easy answers. We appreciate your positive feedback.
The onboarding process was very smooth
The onboarding process was very smooth. I would not change anything
19. august 2026
Svar fra Parasol
We're so glad to hear that our onboarding process was smooth for you. We appreciate your positive feedback!
Parasol
Parasol
These guys are excellent, they are efficient, explain everything to you and make the whole process so simple and pleasant. The staff cannot do enough to help and their service has been excellent.
19. august 2026
Svar fra Parasol
We are so pleased to hear about your positive experience with us. It's wonderful to know that our team's efficiency and clear explanations made the process simple and pleasant for you. We truly appreciate your kind words about our excellent service.
Abi was really helpful and supportive…
Abi was really helpful and supportive when guiding me through the Portal when I registered with Parasol. She was very patient and didn’t rush me in the slightest. So had a really good experience, with many more to come!!!
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Parasol
We're so pleased to hear you had such a positive experience during the joining process. It's wonderful to know that our Abi was helpful, patient, and supportive, guiding you through the portal without rushing. We look forward to many more positive experiences with you!
Great but photo onbiarding is tedious.
18. august 2026
Svar fra Parasol
We're happy to hear you had a great experience! We appreciate your feedback regarding the ID process. The process is compulsory to determine right to work status, but we will review the process to determine if we can make any improvements.
I received good advice in relation to…
I received good advice in relation to the choices I need to make regarding my pension.
Summary was informative.
Email was written in a friendly manner.
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Parasol
We're delighted to hear our advice on your pension choices was helpful and that our summary was informative. We appreciate your kind words about our friendly email!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.