Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Client for 5 years always had a professional service from them and prompt payment of invoices and pension sacrifice option worked really well. Would recommend

Selskapet har svart

Vurdert til 5 av 5 stjerner

Absolutely hands down the best payrol company I have used, and I have been through a few!! The main issue was always around tax offset with expenses with previous companies , and they absolutely nai... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

It's now six months since I left another umbrella company after suffering problems. I can honestly say NASA have been great, from enrollment to easy SIPP deductions, payroll depth helpfull too. O... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Went with NASA because they do salary sacrifice. They were very efficient and their scheme is flexible, unlike other agencies; I chose to make maximum contributions and this was done automatically... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Lønnsutbetaling

Opplysningene stammer fra ulike eksterne kilder

Nasa Group specialise in contractor payroll solutions, offering Limited Company, PAYE Umbrella Company, CIS Self-Employed, PAYE Payroll Bureau. 0117 929 7683


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

254 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Client for 5 years always had a…

Client for 5 years always had a professional service from them and prompt payment of invoices and pension sacrifice option worked really well. Would recommend

31. mars 2026
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Hi Craig,

Thank you for the lovely review, this is great to hear! I will pass on your comments onto the rest of the team.

All the best

Marlena

Vurdert til 5 av 5 stjerner

Great umbrella company, definitely recommend.

I’m doing my first contract role and looked at several umbrella company options. I went with Nasa because provided lots of clear information on their fee and operation structure, and their fees for processing salary sacrifice payments were lower than competitors.

Additionally the teams at Nasa are very responsive and helpful.

12. mars 2026
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Hi Christopher,

Thank you for taking the time to leave your review, we are delighted to hear we were able to meet your expectations.

All the best
Marlena

Vurdert til 5 av 5 stjerner

Excellent service

Having used a previous umbrella company, the level of service offered by NASA has been excellent. They are quick to resolve any issues and will contact me with updates. I feel very looked after. Great overall

19. februar 2026
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Hi Sharmin,
We are delighted to hear that you feel looked after! Thank you for taking the time to leave this review, much appreciated
Marlena

Vurdert til 5 av 5 stjerner

Working for Nasa has made contracting…

Working for Nasa has made contracting simple again. No limited company red tape with ever increasing taxes and fees.
Nasa has low fees and a good support network in place for salary and pensions.
They take care of everything!

13. februar 2026
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Hi Liam,
Thank you for the lovely review, great to hear!
All the best
Marlena

Vurdert til 1 av 5 stjerner

Poor communication and unprofessional onboarding

I had a very frustrating experience with NASA Umbrella. Their onboarding process is slow and disorganized. Despite providing all the necessary information, it took them over a week to set things up, and they repeatedly asked me to do their administrative work for them. Communication was chaotic, with different staff members giving conflicting or vague updates. I ultimately had to cancel my registration before even starting and requested my data be deleted under GDPR. If you need a reliable provider that respects your time, look elsewhere.

10. februar 2026
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Hi George,

Thank you for your review.

Appreciate your feedback, especially regarding time efficiency. I’m sorry that things didn’t work out in the end and that we weren’t able to receive the required information from your agency to finalise the sign up. At the same time, understand that the frequency of updates regarding the onboarding status wasn’t often enough either, regular updates on progress would have been better. We will take your feedback onboard.

All the best.

Jamie

Vurdert til 5 av 5 stjerner

Great experience

The NASA team has been amazing, I've been with NASA for years and never had bad experience. They always quick to respond and always happy to help with requests! Thank you!!

4. februar 2026
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Thank you for taking the time to leave this lovely review Vironita!
Marlena

Vurdert til 5 av 5 stjerner

Network Administrator

NASA are excellent, very easy to communicate with and very professional. I find them very helpful, above and beyond what they are paid to do. And it is a pleasure working with them

13. januar 2026
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Thank you for your kind words Brian, I will pass your comments onto the rest of the team! All the best
Marlena

Vurdert til 1 av 5 stjerner

Terrible company - added a £240 a year charge after agreeing all charges for that service would be waived.

Terrible company - avoid! They sucker you in by waiving SIPP fees, then a few months later E-mailed to say they were going to charge me £20 every month, so £240 a year, for a service that was agreed would be free before I signed a contract with them. Had this been communicated, I would never have signed with them.

"You are correct that I agreed to waive this margin for you at the point of registration, however at no point did I confirm that this margin would be waived for the entirety of your assignment with us. " Very misleading and breach of contract - they clearly don't know what waiving a charge means.

6. januar 2026
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Good afternoon,
Thank you for your review.
Unfortunately, whilst we were able to offer the Private Pension service for free for as long as we could, due to the fact that this is an extra service and requires additional admin work we have decided to increase the cost, this covers the processing as well as compliance work involved. It is still a very competitive price and allows us to continue providing the service. We were able to offer the service for free for several months of employment for a lot of our contractors and gave one month’s notice to notify all of the change. I can confirm this is not a breach of contract, it is an increase in fees for an additional and optional service that several contractors have opted to add on.
I am sorry to hear that you do not agree with these changes, and I sincerely hope that you decide to continue using our services.
Kind regards
Marlena

Vurdert til 5 av 5 stjerner

NASA Group set the bar for everyone

NASA Group set the bar for client engagement and every service. HIGHLY recommend for Umbrella services. The team behind NASA Group are the best.

Every query answered quickly and thoroughly, for those moving from Outside IR35 to Inside IR35, there is no better choice. Well done NASA Group!!! Thank you so much for all your efforts! To the future!

24. desember 2025
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Thank you for the great review, Chris! I will be sure to pass your comments onto the rest of the team :) All the best!

Marlena

Vurdert til 5 av 5 stjerner

Very good service

Swapped out of running my own PSC for consultancy work to these guys. So happy with the choice - wasn't sure as I have had some shoddy experiences with umbrellas in the past, but these guys have been fast, friendly and efficient throughout and everything just works exactly as described. So much less faff that handling my own co. Well done NASA team

26. november 2025
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Hi Sam,

Thank you for your kind words, glad to know that your experience with us was smooth and hassle free, that's what we like to hear!

All the best
Marlena

Vurdert til 5 av 5 stjerner

Excellent Nasa Umbrella

I've been with Nasa Umbrella for 7+ years and they have been excellent throughout the time I've been with them. They have always been available to answer any queries, payments have been on-time and accurate. I can thoroughly recommend Nasa Umbrella as an excellent umbrella company.

17. november 2025
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Hi John,

Many thanks for your review, we appreciate the feedback and are very happy to hear this, I will pass your comments onto the rest of the team!

Marlena

Vurdert til 5 av 5 stjerner

Possitive

Very helpful, professional and quick service. Thanks Nasa

14. november 2025
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Hi Ripal, thank you for taking the time to leave your review, much appreciated!
Marlena

Vurdert til 5 av 5 stjerner

Very happy with NASA’s service

Very happy with NASA’s service, administration and responsiveness.

12. november 2025
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This is great to hear, thank you for the lovely feedback!

All the best
Marlena

Vurdert til 5 av 5 stjerner

Very professional

Very professional. Courteous. Always trying to be helpful. Well spoken. Confident that problems are going to get resolved.

30. oktober 2025
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Hi Muhammad,
Thank you so much for the kind feedback, the team really appreciates this!
Jamie

Vurdert til 5 av 5 stjerner

I have had a great experience with Nasa

I have had a great experience with Nasa, they provide excellent support and are very quick to respond to questions about policies etc.

I would recommend them to anyone considering umbrella contract work.

9. oktober 2025
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Hi Steve, thank you for the great review, much appreciated!
All the best
Marlena

Vurdert til 5 av 5 stjerner

First rate Umbrella company

First rate Umbrella company. Always very helpful and efficient. I have recommended them to friends who are equally as happy with them.

12. september 2025
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Hi Michael,

Many thanks for taking the time to leave a review, we are very glad to hear this, thank you for recommending us, it is much appreciated!

All the best

Marlena

Vurdert til 5 av 5 stjerner

Fantastic experience every time

I’ve used Nasa for a couple of contracts and they’ve been great. Super helpful, really responsive, and their customer service is spot on. If I ever need a contractor service provider again, they’ll be my first choice.

10. september 2025
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Thank you for your kind words Howie, wishing you all the best in your future endevors!
Marlena

Vurdert til 5 av 5 stjerner

hands down the best payrol…

Absolutely hands down the best payrol company I have used, and I have been through a few!!
The main issue was always around tax offset with expenses with previous companies , and they absolutely nailed this. I would say Nasa have saved me thousands just by doing this correctly.
I can't recommend them enough. Anyone reading this thinking of switching because they are sick of who they are with, for example Brookson one or Paysteam, then don't hesitate. NASA are heads and shoulders above the rest.

7. september 2025
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Hi Mel,
What a lovely review, thank you for taking the time to post! We are very glad you are happy with our service, and grateful for recommending us to others :)
I will pass your comments onto the rest of the team.
Take care!
Marlena

Vurdert til 5 av 5 stjerner

Excellent Umbrella Services – Highly Recommended!

I've been with NASA Umbrella Services for a few years now, and I can confidently say their support has been consistently outstanding. Their Payroll and Expenses team is top-notch — always professional, efficient, and approachable.

A special mention goes to Leah, who has been incredibly helpful whenever I’ve had a query or issue. Her quick responses and proactive approach to resolving matters have made a real difference.

If you're a contractor looking for reliable and responsive umbrella services, I would highly recommend NASA. Their team genuinely cares and makes the process smooth and stress-free.
Mohammad Sajjad

1. august 2025
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Hi Mohammad,

Thank you so much for your lovely review, I will be sure to pass your comments onto Leah, as well as the rest of the team!

All the best,
Marlena

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