Takes long to ship, product does not look like what is advertised color wise and strap length wise. Also looks cheap and smells bad, which I wasn’t expecting for the price. I’m going to try to return... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
"Our delivery times are 8-11 days." However after we left the delivery address the item came in about three weeks so don't depend on their delivery statements. The purse which we finally received abo... Vis mer
Although it had packing inside and around the purse when it was shipped, the straw portion of the purse was heavily creased when it arrived. I've stuffed it with tissue and additional air pockets to... Vis mer
Service above and beyond. I ordered 2 purses that were the same, just different colors. One came broken and the other perfect. When I wrote to them to request a return, they gave me the credit without... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Our philosophy's pretty simple. Making women look and feel good. We love to find women like you the most stylish and trending products on the market, boosting confidence and perfecting style - always amazingly designed. Nothing less will do. Selling globally with an e-commerce store has made it possible to reach even more women worldwide than ever before: having a greater impact on the way you feel and bringing the Oliver & Annis community closer. 2021 is going to be a big year for us as we are massively increasing our range. Make sure you sign up to the newsletter to be notified about all the new pieces that we know you will love! We have over 250,000 customers to date and 20,000 followers on social media and these are growing daily as more and more loyal customers join us from all over the world. We really have created a community that inspires us every day. We give a 90-day money-back guarantee and are proud of our first-class customer service. Give us a follow on Instagram or tag us and we will feature you on our insta! @oliverandannis #oliverandannis Thanks for your ongoing support! The Oliver & Annis team.
Kontaktopplysninger
Storbritannia
- info@oliverandannis.com
- www.oliverandannis.com
3,0
Middels
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
"Our delivery times are 8-11 days." NOT Allow a month for delivery
"Our delivery times are 8-11 days." However after we left the delivery address the item came in about three weeks so don't depend on their delivery statements. The purse which we finally received about 6 weeks later when we returned is very nice and as described.
30. juni 2022
shipping
I was surprised at how it took to arrive.
Seems like a global problem these days!
29. juni 2022
I LOVE this bag but the middle
I LOVE this bag but the middle, zipper pocket is so narrow that whatever you put into it is almost impossible to get back out. My hand doesn't fit!
29. juni 2022
Beautiful to look at BUT it has a bad…
Beautiful to look at BUT it has a bad smell, the clasp is broken and the metallic clasp was black when purchased. Now it is silver the paint has chipped off. So disappointed I have only been carrying it for two weeks.
29. juni 2022
Bag was damaged and my emails were…
Bag was damaged and my emails were ignored! Terrible company.
28. juni 2022
Love it.
Love it.. It was a little smaller then I had expected. Other then that its beautiful. Would order again.
28. juni 2022
Love the purse but the “gold chain”…
Love the purse but the “gold chain” that came with it was so cheap looking i will never use it.
25. juni 2022
Quality appears good!
I like the quality but I ordered a second handbag and you would not give me a discount. After I paid full price for second handbag ( which I tried cancelling since I had to pay full price) you NOW offer me a discount. Why would I purchase again from you? I may just have to send back!
25. juni 2022
The purse I received arrived with a…
The purse I received arrived with a broken clasp. The quality of the purse is much less than it looks in the pictures. I won’t order from this company again.
25. juni 2022
I loved it so much the size was perfect…
I loved it so much the size was perfect I ordered another one
25. juni 2022
I absolutely love the handbag I…
I absolutely love the handbag I purchased. It is exactly as pictured. Shipping was fast. I would highly recommend this site. Beautiful handbag!!!❤❤❤
25. juni 2022
Questionable Construction
The purse was not constructed very well. I sent a picture of it to customer service. They agreed and said they’d ship another to me. It hasn’t shown up yet so I’m not holding my breath. We’ll see…
24. juni 2022
I found the product substandard
I found the product substandard. I would never carry this bag. Looks good in the photos but not in person. I have written 3 emails to this company asking how to return the bag and they refuse to answer. Save your money! Don't buy from this company. .I'm sure nobody in the public arena will see this review.
24. juni 2022
Not a good experience
The purse is much smaller than pictured and the quality is poor. I tried to return it for the 90 day full refund they advertise, but that did not work out due to “customer pays for return shipping.” So, they offered me a 40% refund and I get to keep the bag I will never use. It’s made in China; the company is in England. I learned a good lesson! Never buy off Instagram or Facebook!
24. juni 2022
I love the look of the bag I purchased
I love the look of the bag I purchased, however, the clasp to close it seems cheap and doesn't work well. I am somewhat disappointed.
23. juni 2022
Don't buy this ..
Don't buy this ... really poor quality and customer service. The strap hook is broken within two weeks
and tried to contact with them about this defect product couple times but never get the replacement item. Don't wast your money
22. juni 2022
Anmeldelse skrevet uten oppfordring
The purse had a small tear in the…
The purse had a small tear in the leather in front. Inspection should have caught it before sending. Beautiful purse but flawed
22. juni 2022
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