Takes long to ship, product does not look like what is advertised color wise and strap length wise. Also looks cheap and smells bad, which I wasn’t expecting for the price. I’m going to try to return... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
"Our delivery times are 8-11 days." However after we left the delivery address the item came in about three weeks so don't depend on their delivery statements. The purse which we finally received abo... Vis mer
Although it had packing inside and around the purse when it was shipped, the straw portion of the purse was heavily creased when it arrived. I've stuffed it with tissue and additional air pockets to... Vis mer
Service above and beyond. I ordered 2 purses that were the same, just different colors. One came broken and the other perfect. When I wrote to them to request a return, they gave me the credit without... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Our philosophy's pretty simple. Making women look and feel good. We love to find women like you the most stylish and trending products on the market, boosting confidence and perfecting style - always amazingly designed. Nothing less will do. Selling globally with an e-commerce store has made it possible to reach even more women worldwide than ever before: having a greater impact on the way you feel and bringing the Oliver & Annis community closer. 2021 is going to be a big year for us as we are massively increasing our range. Make sure you sign up to the newsletter to be notified about all the new pieces that we know you will love! We have over 250,000 customers to date and 20,000 followers on social media and these are growing daily as more and more loyal customers join us from all over the world. We really have created a community that inspires us every day. We give a 90-day money-back guarantee and are proud of our first-class customer service. Give us a follow on Instagram or tag us and we will feature you on our insta! @oliverandannis #oliverandannis Thanks for your ongoing support! The Oliver & Annis team.
Kontaktopplysninger
Storbritannia
- info@oliverandannis.com
- www.oliverandannis.com
3,0
Middels
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bag was a lot smaller than I thought
Bag was a lot smaller than I thought. Quality is good tho and shipping was fast
10. juli 2022
Cute design but terrible quality
Cute design but terrible quality. A $25 bag from Target would be better made. The lining was actually paper! Like a dryer sheet. Very disappointed
9. juli 2022
the product is very cheap looking I was…
the product is very cheap looking I was very unsatisfied I have tried to contact you to return the bag..please message me at this e-mail so I canreturn it.. Thank you
9. juli 2022
Very nice quality and perfect size
Very nice quality and perfect size! Great CSR and timely delivery! A+++
9. juli 2022
Terrible shipping
It's been 27 days and I'm still waiting for my purchase to arrive??? So I can't rate the handbag since I do not have it yet.
8. juli 2022
Shipping issue. Damage.
I purchased a bag and it arrived crushed. They sent another and it had the same issue They then refunded me my money. I had purchased other bags from them with no shipping issues. Their handbags are beautiful and their customer service outstanding. I would recommend them highly and I will purchase again.
7. juli 2022
Anmeldelse skrevet uten oppfordring
New Favorite Shopping Experience
This was my second purchase with Oliver & Annis and won't be my last. I love my new bag and can't wait to take it on my beach trip in August. O&A provides amazing products that are well-made and affordable not to mention the compliments I receive from strangers! Thanks, Oliver & Annis!
7. juli 2022
Was disappointed that the purse is…
Was disappointed that the purse is smaller than in the pictures with models. Can barely put my wallet and phone in the purse.
5. juli 2022
Difficult to get a refund
Difficult to get a refund. The purse was not the color I ordered and was much smaller than pictured. I had a hard time getting a refund. I had to settle for 40% back and keep the purse. I will say thought that the person who did finally respond to my repeated requests for a refund was professional.
5. juli 2022
This purse is super stood h very well…
This purse is super stood h very well made and looks like the pictures. Umfortunateiy , for me the opening is not big enough for everyday use as I have to carry an eyeglass case, switching out persecription sunglasses and glasses. Also I wish the interior side pocket was one larger one , instead of two small ones. They could easily hold a lipstick, but I like to put my credit cards and some cash in these pockets as I do not carry a wallet anymore. Therefore , I gave the purse 4 stars instead of 5 The company was great to work with. I have been looking at this purse a long time
2. juli 2022
Purse was cheaper than thought
Purse was cheaper than thought. Difficult to open and close. Unusable but told not to return , Was promised refund of 50% have not seen on my Amex. Please see to that . Thanks
2. juli 2022
I would like for someone from Oliver &…
I would like for someone from Oliver & Annis to
get in touch with me about a concern I have about my order. Thank you, Elaine Simmons
2. juli 2022
It’s been a month !I never received my…
It’s been a month !I never received my handbag
Very disappointed
1. juli 2022
Clasp broke after 10 days
Clasp broke after 10 days. I have not heard back from this company after i sent a video. I will never buy anything from them again!
1. juli 2022
I initially recieved the wrong bag but…
I initially recieved the wrong bag but customer service was prompt in sending me the right bag. Communication was great. I would purchase again.
1. juli 2022
Customer Service
. The refund was made very quickly and customer service was average due to only partial refund
1. juli 2022
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