The service at Nimbl has fallen off a cliff. I ordered a card for my youngest child about 3 weeks ago. It took over a week for the card to arrive but it could not be activated for some unknown reason.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This is such a great way to teach your children about money. Super easy app, notifications were helpful. Really great customer service would recommend on this basis alone! I set this up for my grand d... Vis mer
Selskapet har svart
Nimbl is a fantastic ap enabling my teenage daughters to have a "bank card" without getting overdrawn or running out of funds. I was able to put pocket money and any extras for chores etc on as well a... Vis mer
Selskapet har svart
Nimbl has been great. Been using it for years for my son - always worked well with lots of useful controls and features. Now he's 16, I've just switched him over to a standard bank account. Closing... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Help your children learn money skills for life. The pocket money card and app for 6-18s
nimbl - Digital pocket money for kids!
Skrevet av virksomheten
- All children should be money confident
- nimbl is an award winning app and prepaid debit card, which gives parents the tools to help their children learn about money.
- Apply in minutes
- It’s quick and simple to join nimbl online and cards arrive within just a few days! Parents can set up pocket money, unique parental controls and help their children learn how to save and spend responsibly.
Kontaktopplysninger
2 Leman St, E1 8FA, London, Storbritannia
- 02476 994 000
- help@nimbl.com
- www.nimbl.com
4,3
Enestående
1k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very easy to deal with my query.very…
Very easy to deal with my query.very patient with me and solved my problem
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
We're really happy to see that your problem was resolved quickly by Hannah. Thank you for sharing your positive experience with us we really appreciate it.
Excellent
I have used Nimbl for years now for both my children and have had excellent service from them. I have never had a problem with the easy to use app and also the information emails that you get sent to inform that your balance is low, etc. I recently contacted customer service to close both my accounts as my children have moved on to their own accounts now and are earning their own money and the service was as ever, excellent. I cannot recommend Nimbl enough and it has also taught my children how to save as well which is a bonus! Thank you.
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
Thank you for taking the time to leave this review. We are really pleased that have become a great advocate for nimbl and that you are delighted with the product and features. We pride ourselves on customer service excellence and are so pleased you experienced this first hand, we will be sure to let Lauren and the whole team know. Thanks again
Very quick resolution
The agent quickly understood my query and offered a satisfactory solution in no time at all.
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
Thank you for a great review we are so please to see that Hannah was able to assist you with resolving your query quickly and was very helpful, we will be sure to let her know she has received great feed back. Thanks once again
The customer service young lady Hannah…
The customer service young lady Hannah was extremely helpful & very polite & pleasant to speak to.
4. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
Thank you so much for taking the time to leave a review, we are so lucky to have Hannah as part of our team. We will be sure to let her know she has received a great review.
A great financial option
This was an excellent financial option for our granddaughter as she grew up. Easy to use and great for transferring money weekly and on special occasions for us and for others.
4. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
Thank you for taking the time to leave this review. We are really pleased that have become a great advocate for nimbl and that you are delighted with the product and features. We pride ourselves on customer service excellence and are so pleased you experienced this first hand, Hannah was pleased to have assisted you we will be sure to let her know. Thanks again
she was very friendly and understanding
she was very friendly and understanding
3. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
Thank you for a great review we are so please to see that Hannah was able to assist you with resolving your query and was very patient and helpful, we will be sure to let her know she has received great feed back. Thanks once again
I don't recommend them to anyone they…
I don't recommend them to anyone they made my son feel like criminal like as if he as if he committed a crime inside of big nice to kids they tried kids as if they were adult and in very harsh way because I was unwell I didn't check my emails before of missed payment 2.99 they suspended my son card and account the boy told me he can't log in I topped up the account with 50 pounds the was no problem by taking the money everything is so easy if they want to take money but anything else is very hard and harsh 50 pounds is in the account can't use it because the child account is suspended it sounds like wswww evil
1. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
Thank you for your review and for bringing this to our attention. We are terribly sorry to see what has happened. If a monthly subscription is missed unfortunately the account will automatically block, we send an email to the parent to let them know, and we provide them with instructions. Once the fee has been paid, we will be able to unblock the account for you.us. We will contact you to let you know when the account is unblocked. We are sorry for any inconvenience that this has caused you and your son.
undecided …
Nimbl are very good at sorting accounts for children. Yet they charge £3 a month for the privilege, which at the age these accounts are targeted is not great
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
Thank you for your feedback. We are sorry to hear of your disappointment in the product, we will pass on your feed back to senior management to be reviewed.
Pocket money, savings, and parental bribery in one easy package
I really appreciate the feature that allows family members to send money to the kids for holidays, rewards, birthdays, and so on. I also love being able to tie money to tasks; for example, my son power washed the deck and cleaned the car. It's easy to move money between accounts (and even take it back if the kids aren't behaving!). We used Nimble for several years until the kids outgrew it. My only suggestion would be to allow both parents to have 'admin' rights. It was great for me as the account holder, but my wife found it harder to transfer money to the kids.
15. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
We're happy to hear that you had a great experience recently and you have become a great advocate for nimbl. Thank you for your positive feedback and we are pleased to hear that Hannah assisted you with your account we will be sure to let her know, thank you so much.
Great card for my teenage kids
Great card for my teenage kids. Really easy to Top Up, and to allocate pocket money.
Very good security where you can ration spends in case card gets taken or your child is forced to take money for Cashpoint.
Highly recommend.
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
Thank you for taking the time to leave this review. We are really pleased that have become a great advocate for nimbl and that you are delighted with the product and features. We pride ourselves on customer service excellence and are so pleased you experienced this first hand, we will be sure to let Hannah know she received a great review. Thanks again
Great way to start learning about money
We have had a Nimbl card for quite a few years now, and it has given a great level of independence to our child, but also given us control over savings, and seeing how he he spending his money.
We will do the same for our other child, when they get to the right age.
I have called Nimbl a couple of times, when I've had a techy issue, and they've always been really helpful.
9. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
Thank you for taking the time to leave this review. We are really pleased that have become a great advocate for nimbl and that you are delighted with the product and features. We pride ourselves on customer service excellence and are so pleased you experienced this first hand, we will be sure to let Hannah know. Thanks again
Really easy to use
Really easy to use, taught my son budgeting and saving skills
30. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
We're happy to hear that you had a great experience recently and that Hannah assisted you with your query, and you have become a great advocate for nimbl. Thank you for your positive feedback about we will be sure to let her know
Good customer service
Good customer service - resolves issues quickly. Definitely a good option for a teenager to have a bank card with lots of options to monitor / cap spending
23. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
We're happy to hear that your problem was resolved by Hannah. Thank you for sharing your positive experience with us we really appreciate it.
Very helpful customer service.
19. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
We're happy to hear that you had a great experience recently and that Hannah assisted you with your query. Thank you for your positive feedback about we will be sure to let he know
Daughter loved her independence
My daughter loved having some independence over the past couple of years with her money.
15. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
We're happy to hear that your problem was sorted out by Hannah. Thank you for sharing your positive experience with us we really appreciate it.
Excellent service
Excellent service by Hannah Howse, so helpful & got the issue sorted straight away, really appreciate it,
15. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
We're happy to hear that you had a great experience recently and that Hannah assisted you with your query. Thank you for your positive feedback about we will be sure to let he know.
Nimbl has been great
Nimbl has been great. Been using it for years for my son - always worked well with lots of useful controls and features. Now he's 16, I've just switched him over to a standard bank account. Closing down the Nimbl account was quick and easy - dealing with real human beings who were polite, efficient and helpful.
I would highly recommend Nimbl to parents and carers who want to give their children a bit of independence when it comes to budgeting and spending, but still want to have some control and oversight.
12. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
Thank you for taking the time to leave this review. We are really pleased that have become a great advocate for nimbl and that you are delighted with the product and features. We pride ourselves on customer service excellence and are so pleased you experienced this first hand, we will be sure to let the whole team and Hannah who assisted you know. Thanks again
love dealing with the guys from nimbl…
love dealing with the guys from nimbl there friendly, helpful and nothing is a problem. Great service everytime and would defo recommend nimbl for any child. 5 star service
10. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
That's great to hear that your problem has been resolved and you have found the customer service to be excellent. Thank you for your review. We will let Hannah know. Many thanks.
Nimble is a great app to help ur kids…
Nimble is a great app to help ur kids with spending and saving and the value of money
9. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
Thank you for taking the time to leave us a great review. We are pleased to hear that you are really happy with the nimbl account and card We will be sure to let the team know and Hannah who assisted you recently. Thank you once again.
Great customer service
Had an issue with a payment not going through. Spoke to Amma, Customer Services, who sorted everything very quickly. No long wait times to get through either. Very happy and customer service as it should be!!!
2. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra nimbl
We appreciate you sharing your experience. We are happy to hear that you were assisted by Amma and that she resolved your query quickly. Thank you for your wonderful feedback, its really appreciated.
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