The service at Nimbl has fallen off a cliff. I ordered a card for my youngest child about 3 weeks ago. It took over a week for the card to arrive but it could not be activated for some unknown reason.... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
The service at Nimbl has fallen off a cliff. I ordered a card for my youngest child about 3 weeks ago. It took over a week for the card to arrive but it could not be activated for some unknown reason.... Vis mer
Selskapet har svart
This is such a great way to teach your children about money. Super easy app, notifications were helpful. Really great customer service would recommend on this basis alone! I set this up for my grand d... Vis mer
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Nimbl is a fantastic ap enabling my teenage daughters to have a "bank card" without getting overdrawn or running out of funds. I was able to put pocket money and any extras for chores etc on as well a... Vis mer
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Nimbl has been great. Been using it for years for my son - always worked well with lots of useful controls and features. Now he's 16, I've just switched him over to a standard bank account. Closing... Vis mer
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Help your children learn money skills for life. The pocket money card and app for 6-18s
Skrevet av virksomheten

2 Leman St, E1 8FA, London, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Used this for my daughter for many years. Was east to use and great way to allow her some freedom with money but safety too

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I had issues with my daughters card. I emailed nimbl and got a response back within minutes from Rebecca advising what to do. Great service and communication.

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Had problem, contacted by email and the support team responded very quickly.
There support was spot on.
Thanks for your time
Excellent

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Great company, very quick to respond and help. My son has used his nimbl card for a few years but is now over l18. I do believe it’s helped him to budget. An added bonus is being able to see where he has spent his money and best of all - shows a timeframe which is peace of mind with a teenager as they’re not all the best at checking in with parents 😁
No penalties for closing the account either - very refreshing!

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Had a tech Q after re-opening my old account for my youngest child to get a card after a gap from last time I used Nimble for his older sister. Superb fast & clear communication from Allison and Rebecca at support & all issues resolved - thank you both.
My youngest is excited to get his own card, but will also learn he has to earn it through helping around the house and if he spends it all at once then that's on him - when it's gone it's gone ;)

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Customer Service is exceptional. Extremely helpful and friendly.

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First of all must say huge thanks to Rebecca. Lovely, friendly telephone manner... huge help to me with my "techno phone enquiry" as wasn't sure if I was literally asking a stupid question or typically me not fully au fait with the process?!
Couldn't have been more helpful plus we had a laugh too. Excellent service and so much easier to ask a real person than get ravelled up online and still not fathom the answer I was looking for 😊
Big 10 out of 10 for Rebecca. Huge thanks 💐
Bee

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My query was dealt with extremely quickly! Highly recommend Nimbl, as it's been brilliant for both my children.

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Got accounts when children were young, always easy to use, when I no longer needed the service it was really easy to end the accounts. Great service.

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I would totally recommend Nimbl to everyone!
Thank you. It's so refreshing to receive caring and efficient customer support!
We had to recently close my son's account after many years of fab service, because he was turning 18 years old, so had outgrown his child account and the support we received from Nimbl was quick, easy and very efficient (as always!). Well done guys!

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Team was really helpful, they understood what I needed and put everything in place with no fuss.

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Great feature to know where your child is spending their money. Great to have some control and they have a safe way of spending in a cashless way.

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Placed my query online and it was actioned and completed within 10 minutes - I was stunned at the speed of response

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I have cancelled my card two months ago and I still paying for the monthly fee despite sending several emails to complain I have not yet received a reply. I will give them till the end of the week and then report them to the financial ombudsman!
Absolutely appalling that my son has one of these and it's not been set up by parents so who has set it up and why no adequate checks!!!!
Police being called immediately and I would avoid at all costs as child safety obviously isn't a concern for this company
Got my son one of their cards rather than having to take cash or with him and will be cancelling and going with another provider. His nimbl card doesn't work reliably, leading to him having anxiety about using it, and being left embarrassed in front of his friends, even though his account had more than enough money.
Can't get in touch with their customer service, maybe they don't work weekends and/or bank holidays but it's not good enough.
Would absolutely NOT recommend.
Everything is fine and I am pleased with the experience but I feel as though the children should have an account number and sort code, for cases where family members may wish to send them money, rather than always having to find the link to send money, very long
User friendly, my daughter can save money and it’s easy to put a budget and change it whenever. The notifications when my child spends makes it easier to keep track of all purchases without having to log in immediately. Would recommend.

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Easy to join helps little ones manage their money regular prompts updates and very easy to navigate
Nimbl is a really easy way to give my grandchildren money. It's easy to manage, and being able to see how they spend and talk to them about it has been incredibly useful. They are ready to move to bank accounts and more independence now, but this has been a great stepping stone.
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