nimbl Anmeldelser 

1 166
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

The service at Nimbl has fallen off a cliff. I ordered a card for my youngest child about 3 weeks ago. It took over a week for the card to arrive but it could not be activated for some unknown reason.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

This is such a great way to teach your children about money. Super easy app, notifications were helpful. Really great customer service would recommend on this basis alone! I set this up for my grand d... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Nimbl is a fantastic ap enabling my teenage daughters to have a "bank card" without getting overdrawn or running out of funds. I was able to put pocket money and any extras for chores etc on as well a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Nimbl has been great. Been using it for years for my son - always worked well with lots of useful controls and features. Now he's 16, I've just switched him over to a standard bank account. Closing... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Sparebank

Skrevet av virksomheten

Help your children learn money skills for life. The pocket money card and app for 6-18s

nimbl - Digital pocket money for kids!

Skrevet av virksomheten

All children should be money confident
nimbl is an award winning app and prepaid debit card, which gives parents the tools to help their children learn about money.
Apply in minutes
It’s quick and simple to join nimbl online and cards arrive within just a few days! Parents can set up pocket money, unique parental controls and help their children learn how to save and spend responsibly.

Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(1 166)

66 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Used this for my daughter for many…

Used this for my daughter for many years. Was east to use and great way to allow her some freedom with money but safety too

17. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

I had issues with my daughters card

I had issues with my daughters card. I emailed nimbl and got a response back within minutes from Rebecca advising what to do. Great service and communication.

12. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 4 av 5 stjerner

Customer service Praise

Had problem, contacted by email and the support team responded very quickly.
There support was spot on.
Thanks for your time
Excellent

11. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

Great company

Great company, very quick to respond and help. My son has used his nimbl card for a few years but is now over l18. I do believe it’s helped him to budget. An added bonus is being able to see where he has spent his money and best of all - shows a timeframe which is peace of mind with a teenager as they’re not all the best at checking in with parents 😁
No penalties for closing the account either - very refreshing!

11. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

Customer support was excellent when needed.

Had a tech Q after re-opening my old account for my youngest child to get a card after a gap from last time I used Nimble for his older sister. Superb fast & clear communication from Allison and Rebecca at support & all issues resolved - thank you both.
My youngest is excited to get his own card, but will also learn he has to earn it through helping around the house and if he spends it all at once then that's on him - when it's gone it's gone ;)

8. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you for your review, We pride ourselves on customer service excellence and are so pleased you experienced this firsthand. I’ll let Rebecca & Allison know that you appreciated their assistance, and they will be thrilled.

Vurdert til 5 av 5 stjerner

Customer Service is exceptional

Customer Service is exceptional. Extremely helpful and friendly.

4. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

Superb friendly staff support..

First of all must say huge thanks to Rebecca. Lovely, friendly telephone manner... huge help to me with my "techno phone enquiry" as wasn't sure if I was literally asking a stupid question or typically me not fully au fait with the process?!

Couldn't have been more helpful plus we had a laugh too. Excellent service and so much easier to ask a real person than get ravelled up online and still not fathom the answer I was looking for 😊

Big 10 out of 10 for Rebecca. Huge thanks 💐
Bee

4. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you for your review, We pride ourselves on customer service excellence and are so pleased you experienced this first hand. I’ll let Rebecca know that you appreciated her assistance, and she will be thrilled.

Vurdert til 5 av 5 stjerner

My query was dealt with extremely…

My query was dealt with extremely quickly! Highly recommend Nimbl, as it's been brilliant for both my children.

7. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

Easy to use.

Got accounts when children were young, always easy to use, when I no longer needed the service it was really easy to end the accounts. Great service.

6. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

Refreshing to receive caring and efficient Customer Care

I would totally recommend Nimbl to everyone!
Thank you. It's so refreshing to receive caring and efficient customer support!

We had to recently close my son's account after many years of fab service, because he was turning 18 years old, so had outgrown his child account and the support we received from Nimbl was quick, easy and very efficient (as always!). Well done guys!

4. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

Team was really helpful

Team was really helpful, they understood what I needed and put everything in place with no fuss.

4. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

Great feature to know where your child…

Great feature to know where your child is spending their money. Great to have some control and they have a safe way of spending in a cashless way.

3. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 5 av 5 stjerner

Superfast response and action.

Placed my query online and it was actioned and completed within 10 minutes - I was stunned at the speed of response

3. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy.

Vurdert til 1 av 5 stjerner

I have cancelled my card two months ago…

I have cancelled my card two months ago and I still paying for the monthly fee despite sending several emails to complain I have not yet received a reply. I will give them till the end of the week and then report them to the financial ombudsman!

1. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Absolutely appalling that my son has…

Absolutely appalling that my son has one of these and it's not been set up by parents so who has set it up and why no adequate checks!!!!

Police being called immediately and I would avoid at all costs as child safety obviously isn't a concern for this company

26. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid - cards unreliable, rubbish customer service

Got my son one of their cards rather than having to take cash or with him and will be cancelling and going with another provider. His nimbl card doesn't work reliably, leading to him having anxiety about using it, and being left embarrassed in front of his friends, even though his account had more than enough money.

Can't get in touch with their customer service, maybe they don't work weekends and/or bank holidays but it's not good enough.
Would absolutely NOT recommend.

7. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Everything is fine and I am pleased…

Everything is fine and I am pleased with the experience but I feel as though the children should have an account number and sort code, for cases where family members may wish to send them money, rather than always having to find the link to send money, very long

2. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

User friendly

User friendly, my daughter can save money and it’s easy to put a budget and change it whenever. The notifications when my child spends makes it easier to keep track of all purchases without having to log in immediately. Would recommend.

20. april 2023
Anmeldelse skrevet uten oppfordring
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Svar fra nimbl

Thank you for your excellent review and sharing your experience with us.

Vurdert til 5 av 5 stjerner

Great starting point

Nimbl is a really easy way to give my grandchildren money. It's easy to manage, and being able to see how they spend and talk to them about it has been incredibly useful. They are ready to move to bank accounts and more independence now, but this has been a great stepping stone.

17. april 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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