I had the pleasure of speaking with Tabitha who was so kind and softly spoken. She expressed wonderful compassion and such reassuring helpful information to guide me for my dogs upcoming treatment soo... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Shane at KC Insurance was excellent to deal with. He was always polite, timely with information, and explained everything clearly and in an easy-to-understand way. I also really appreciated the person... Vis mer
Selskapet har svart
The girl I spoke with was very helpful & kind. I had just moved house so updating my address. She had gone through the same lately so we chatted a bit about that too. Very efficient & added my vets de... Vis mer
Selskapet har svart
These folks were very supportive when my elder dog died (heart complications), and then we took on another dog a bit later. No double-charging, and I knew exactly what we were going to pay and what we... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
The Royal Kennel Club Pet Insurance offers specialist insurance for owners and breeders. Our lifetime policies are rated 5 star by Defaqto and provide up to £25,000 vet fees cover every year. Your dog's health and welfare are our top priority!
Kontaktopplysninger
First Floor, Blue Leanie, Walton Street, HP21 7QW, Aylesbury, Storbritannia
- 03330305030
- info@kcinsurance.co.uk
- www.kcinsurance.co.uk
4,9
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Royal Kennel Club Pet Insurance
Hi Sue,
Thank you so much for your wonderful 5-star review ⭐️
We're delighted to hear that your claim was handled promptly and without any fuss. We know how important it is for claims to be processed efficiently, so it's fantastic to know you had such a positive experience.
We'll be sure to pass your kind feedback on to the team involved, it will be very much appreciated.
Thank you for taking the time to share your experience and for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
Friendly and professional
Spoke to Shane after having an issue when trying to register for my free insurance. Phone was answered quickly and he dealt with it in a very friendly and professional manner and the issue was resolved in a few minutes
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hi Paul,
Thank you so much for your wonderful 5-star review ⭐️
We're delighted to hear that Shane was able to resolve the issue you experienced while registering for your free insurance. It's great to know your call was answered quickly and that Shane provided such friendly and professional service, getting everything sorted in just a few minutes.
We'll be sure to pass your kind feedback on to Shane, I'm sure it will mean a lot to him.
Thank you for taking the time to share your experience and for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
Very helpful with a pleasant manner!
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Burt Obrien
Thank you so much for your positive feedback regarding your recent experience with us.
I’ll ensure the team are aware of your comments and, in the meantime, please don’t hesitate to contact us should you have any questions.
Kind regards
Shane
Customer Service Team
Call to notify of pet goodbye
Unfortunately I had to call Kennel Club Pet Insurance today, to notify them we have said our final goodbyes to our dear dog. I was treated with care and compassion throughout the whole encounter and Charlotte was kind in her explanations of next steps etc. We have insured our 3 dogs over 28yrs with KC and they have been both efficient and the level of cover offered provides peace of mind that all health conditions are covered life long. We highly recommend KC pet insurance.
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello AH
Wonderful to get your positive feedback. We’re so happy to hear you had a fantastic experience with us. Charlotte will really appreciate your feedback.
If you have any questions in the future, please don't hesitate to contact us.
Kind regards
Shane
Customer Service Team
Michelle was very helpful and answered…
Michelle was very helpful and answered all my quiries. . Been with the kennel club for 7 years. My claims have always been dealrh wirh efficiency abd promptly, i have recommended you numerous times . I wouldn’t chose another company.
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello dianne northwood
Thank you so much for taking the time to leave us such a positive review. I’m so glad to hear you found our services efficient and prompt. We’re sure you’ll continue to experience our fantastic service when you need us.
Please let us know if you have any questions in future and we’ll be happy to help.
Kind regards
Shane
Customer Service Team
Call handler was very helpful
Call handler was very helpful, clear about process and empathetic about our situation.
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello SA
I’m so pleased to hear you had a 5-star experience with us. We really appreciate the time you’ve taken to leave a positive review.
I’ll pass your feedback to the team. I know they’ll be delighted.
Please let us know if we can be of any further assistance.
Kind regards
Shane
Customer Service Team
Policy renewal oltions
I spoke to Carol today about my policy renewal options Carol was very helpful and clear about my options as well as being very cheerful .. thank you Carol
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Sally Doughty
I’m so happy to see you’ve given us a 5-star review! I’ll pass your comments to Carol. I know she’ll be delighted.
If you have any further queries, please don’t hesitate to contact us.
Kind regards
Shane
Customer Service Team
EVERYONE REALLY HELPFUL WHEN SORTING…
EVERYONE REALLY HELPFUL WHEN SORTING OUT THE INSURANCE FOR MY GREAT DANE. A REALLY BIG THANK-YOU
20. mai 2026
Svar fra Royal Kennel Club Pet Insurance
Hello Mark Newman
Thank you so much for your positive feedback regarding your recent experience with us.
I’ll ensure Jenny is aware of your comments and, in the meantime, please don’t hesitate to contact us should you have any questions.
Kind regards
Shane
Customer Service Team
Angela was extremely helpful
Angela was extremely helpful, polite and professional!
Theresa S
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Theresa
Wonderful to get your positive feedback. We’re so happy to hear you had a fantastic experience with us. Angela will really appreciate your feedback.
If you have any questions in the future, please don't hesitate to contact us.
Kind regards
Shane
Customer Service Team
Excellent Service and product
I have spoke with two members of staff over the past week and have been surprised at the service for an insurance company. I felt they cared, were interested and could empathise with my concerns . Excellent service and product . Only slight issue was the long call waiting time .
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Kathryn Molloy
Thank you so much for your positive feedback regarding your recent experience with us.
I’ll ensure the team are aware of your comments and, in the meantime, please don’t hesitate to contact us should you have any questions.
Kind regards
Shane
Customer Service Team
Outstanding Service
Michelle was polite, courteous, understanding & patient. Moreover she provided me with swift comprehensive advice and guidance demonstrating her clear in-depth knowledge. Her resolutions and actions were implemented immediately and she was clear & concise on the process, implications and resultant outcomes. I was extremely grateful to her and for the full effective & very efficient resolution to my issues.
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Robert Boswell
Wonderful to get your positive feedback. We’re so happy to hear you had a fantastic experience with us. Michelle will really appreciate your feedback.
If you have any questions in the future, please don't hesitate to contact us.
Kind regards
Shane
Customer Service Team
Whenever I call always there to help
Whenever I call always there to help. Friendly, patient staff on the other end of the phone.
Thank you for making claims much easier.
Great customer service ☺️
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Lisa Crampton
I’m so happy to see you’ve given us a 5-star review! I’ll pass your comments to Wendy. I know she’ll be delighted.
If you have any further queries, please don’t hesitate to contact us.
Kind regards
Shane
Customer Service Team
Friendly and empathetic
Friendly, empathetic service from your customer service personnel.
7. mai 2026
Svar fra Royal Kennel Club Pet Insurance
Hello Valerie
Wonderful to get your positive feedback. We’re so happy to hear you had a fantastic experience with us. Wendy and Zoya will really appreciate your feedback.
If you have any questions in the future, please don't hesitate to contact us.
Kind regards
Shane
Customer Service Team
Michelle was a pleasure to speak with
Michelle was a pleasure to speak with. She was able to give me all the information that I needed and more. She was empathetic and reassuring, traits which are so important when we have unwell pets.
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Christine
Thank you so much for your positive feedback regarding your recent experience with us.
I’ll ensure Michelle is aware of your comments and, in the meantime, please don’t hesitate to contact us should you have any questions.
Kind regards
Shane
Customer Service Team
4 lovely ladies 😊
4 lovely ladies helped me resolve the problem this was from 14th to 16th July. Thank you, Sarah, Wendy, Alison and Jude/you're all so lovely and i appreciated your time that you gave me.
Kind regards,
NCS
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello NS
Wonderful to get your positive feedback. We’re so happy to hear you had a fantastic experience with us. Sarah, Wendy, Alison and Jude will really appreciate your feedback.
If you have any questions in the future, please don't hesitate to contact us.
Kind regards
Shane
Customer Service Team
Lovely lady
Lovely lady. Easy to understand and very knowledgeable.
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Sandra cumbria
I’m so happy to see you’ve given us a 5-star review! I’ll pass your comments to the team. I know they’ll be delighted.
If you have any further queries, please don’t hesitate to contact us.
Kind regards
Shane
Customer Service Team
I'm so glad that we went with Kennel…
I'm so glad that we went with Kennel Club. Our dog Loki ate something foreign and had to be rushed to the emergency vets for scans/xrays and ultimately an operation to remove it. He stayed over night twice and different vets then was referred to a daytime vets and subsequently our normal vet from there. Kennel Club have dealt with eveything and given me details informaion about all the claims, excess, deposits etc. Even checking in on Loki's wellbeing.
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Vicki Marie Donovan
Thank you so much for your positive feedback regarding your recent experience with us.
I’ll ensure Michael is aware of your comments and, in the meantime, please don’t hesitate to contact us should you have any questions.
Kind regards
Shane
Customer Service Team
Amazing advice
Amazing advice. Shane was so polite and answered our questions with expert advice. He put us at ease in a difficult situation as we were on our way for emergency care for our dog
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Dawn Barker
I’m so happy to see you’ve given me a 5-star review!
If you have any further queries, please don’t hesitate to contact us.
Kind regards
Shane
Customer Service Team
Very helpful & very friendly
Very helpful & very friendly
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Gail Crewdson
Wonderful to get your positive feedback. We’re so happy to hear you had a fantastic experience with us. The team will really appreciate your feedback.
If you have any questions in the future, please don't hesitate to contact us.
Kind regards
Shane
Customer Service Team
Was kept informed through out the claim.
Used the app to make my claim. All very straight forward with clear questions and the facility to upload documents such as vet bills and medical history. I was messaged and e mailed with updates of the claim at very stage. It was agreed and paid within a matter of days. Very professional service. Thank you.
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello sophie lawrence
Thank you so much for taking the time to leave us such a positive review. I’m so glad to hear you found Jennifer professional. We’re sure you’ll continue to experience our fantastic service when you need us.
Please let us know if you have any questions in future and we’ll be happy to help.
Kind regards
Shane
Customer Service Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.