I phoned confused regarding an issue with my initial insurance registration. After speaking to Shane everything was made clear. He was so patient explaining all the details clearly, answering all my q... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Zoya was the representative I spoke with and she couldn’t have been more helpful. She was pleasant, knowledgeable & patient. She answered all of my questions & offered further assistance if necessar... Vis mer
Selskapet har svart
Long intro and wait on the recorded phone message but once through was excellent. Wanted to clarify some details and Kerry was very helpful and answered all my questions.
Selskapet har svart
Excellent service with three different dog claims. One long term (3 years) due to ongoing medication needs which were covered under the policy and on death, at home, the policy covered cremation... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
The Royal Kennel Club Pet Insurance offers specialist insurance for owners and breeders. Our lifetime policies are rated 5 star by Defaqto and provide up to £25,000 vet fees cover every year. Your dog's health and welfare are our top priority!
Kontaktopplysninger
First Floor, Blue Leanie, Walton Street, HP21 7QW, Aylesbury, Storbritannia
- 03330305030
- info@kcinsurance.co.uk
- www.kcinsurance.co.uk
4,8
Enestående
3k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Spoke to Michelle
Spoke to Michelle. She was extremely
Polite & helpful.Excellent service provided.
15. mai 2026
Anmeldelse skrevet uten oppfordring
Brilliant
Brilliant. The whole application and support from staff I had to speak to was great and non stressful, easy to use website. Fingers crossed I never need to use it !!!
13. mars 2026
Great service and personal touch
Professional, efficient and empathetic in exactly the right balance. Thank you!
15. mai 2026
Anmeldelse skrevet uten oppfordring
Excellent service.
Excellent service.
Nothing seemed to be too much trouble which was very reassuring.
15. mai 2026
Anmeldelse skrevet uten oppfordring
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Very professional
Jennifer handled a sensitive situation with high regard, a full understanding and a professional mannerism to achieve a successful outcome. Thank you for all the help provided.
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Keida Rogers
Wonderful to get your positive feedback. We’re so happy to hear you had a fantastic experience with us. Jennifer will really appreciate your feedback.
If you have any questions in the future, please don't hesitate to contact us.
Kind regards
Shane
Customer Service Team
Your colleague was very helpful with my…
Your colleague was very helpful with my questions and gave very clear information. Excellent customer service.
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Julie Peebles
I’m so happy to see you’ve given us a 5-star review! I’ll pass your comments to Lorna. I know she’ll be delighted.
If you have any further queries, please don’t hesitate to contact us.
Kind regards
Shane
Customer Service Team
I phoned this morning to ask how I…
I phoned this morning to ask how I would make a claim incase we got bad news about our precious dog. A lady called Jenny and she was lovely and explained everything. I suffer from anxiety and she put my mind at ease. Great service .
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Jo Lovett
Thank you so much for taking the time to leave us such a positive review. I’m so glad to hear you found Jenny lovely and that she put your mind at ease. We’re sure you’ll continue to experience our fantastic service when you need us.
Please let us know if you have any questions in future and we’ll be happy to help.
Kind regards
Shane
Customer Service Team
Fantastic service thank you
Fantastic service thank you
I spoke to Tabitha who was incredibly helpful and resolved our query very efficiently.
Thank you Very much
2. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello marta
Wonderful to get your positive feedback. We’re so happy to hear you had a fantastic experience with us. Tabitha will really appreciate your feedback.
If you have any questions in the future, please don't hesitate to contact us.
Kind regards
Shane
Customer Service Team
The questions were all answered clearly…
The questions were all answered clearly and very professionally.
13. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Kerry Trigg
Thank you so much for your positive feedback regarding your recent experience with us.
I’ll ensure the team are aware of your comments and, in the meantime, please don’t hesitate to contact us should you have any questions.
Kind regards
Shane
Customer Service Team
Very informative and answered my…
Very informative and answered my questions.
Thank you 🙏
13. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Lucy Poole
Wonderful to get your positive feedback. We’re so happy to hear you had a fantastic experience with us. The team will really appreciate your feedback.
If you have any questions in the future, please don't hesitate to contact us.
Kind regards
Shane
Customer Service Team
Very polite and efficient lady
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello customer
I’m so happy to see you’ve given us a 5-star review! I’ll pass your comments to the team. I know they’ll be delighted.
If you have any further queries, please don’t hesitate to contact us.
Kind regards
Shane
Customer Service Team
Sharon was amazing
Sharon was amazing, dealt with my query quickly and efficiently.
13. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Samir Khan
I’m so pleased to hear you had a 5-star experience with us. We really appreciate the time you’ve taken to leave a positive review.
I’ll pass your feedback to Sharon. I know she’ll be delighted.
Please let us know if we can be of any further assistance.
Kind regards
Shane
Customer Service Team
Excellent customer service with Zoya!
Zoya was the representative I spoke with and she couldn’t have been more helpful. She was pleasant, knowledgeable & patient. She answered all of my questions & offered further assistance if necessary. I have never had a bad experience with anyone working with the Royal Kennel Club insurance. Highly recommend them!
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Cheryl Scott
Wonderful to get your positive feedback. We’re so happy to hear you had a fantastic experience with us. Zoya will really appreciate your feedback.
If you have any questions in the future, please don't hesitate to contact us.
Kind regards
Shane
Customer Service Team
Very pleasant Customer Service…
Very pleasant Customer Service operatir. Very helpful -answered all my questions very clearly . We have always had a positive experience with Kennel Club insurance
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello S B-B
Thank you so much for your positive feedback regarding your recent experience with us.
I’ll ensure the team are aware of your comments and, in the meantime, please don’t hesitate to contact us should you have any questions.
Kind regards
Shane
Customer Service Team
Excellent service very helpful paid out…
Excellent service very helpful paid out no quibble would recommend
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Paul Brind
I am so happy to see that you’ve given us a 5 star review! I will pass your comments over to the team as I know they will be delighted.
If you have any further queries, please do not hesitate to contact us.
Kind regards
Kerry
Customer Service Team
Quickly and concisely answered
Quickly and concisely answered my questions and reassured me that my pet was covered for any secondary referral to a RCVS approved hospital in the UK.
Was sympathetic to my worries and concerns about his condition too.
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Gwyliau
I am so pleased to hear that you have had a 5 star experience with us. We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
Please do let me know if I can be of any further assistance.
Kind regards
Kerry
Customer Service Team
Professional and helpful
11. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Jen
Thank you so much for your positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Kerry
Customer Service Team
Extremely helpful
I phoned confused regarding an issue with my initial insurance registration. After speaking to Shane everything was made clear. He was so patient explaining all the details clearly, answering all my questions. At no time did I feel under pressure at all.
11. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Helen Robertson
I am so pleased to hear that you have had a 5 star experience with Shane. We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
Please do let me know if I can be of any further assistance.
Kind regards
Kerry
Customer Service Team
Friendly helpful customer service
2. mars 2026
Svar fra Royal Kennel Club Pet Insurance
Hello cheryl
Thank you so much for taking the time to leave us such a positive review. I am so glad to hear that you have found our services helpful and friendly. We are sure that you will continue to experience our fantastic service when you need us.
Please do let me know if you have any questions in the future and we will be happy to assist.
Kind regards
Kerry
Customer Service Team
Great service.
The conversation with Shane was clear. He knew exactly what needed to be done and the issue was changed and resolved with ease.Great service.
11. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Royal Kennel Club Pet Insurance
Hello Rob
I am so happy to see that you’ve given us a 5 star review! I will pass your comments over to Shane and the team as I know they will be delighted.
If you have any further queries, please do not hesitate to contact us.
Kind regards
Kerry
Customer Service Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.