I just want to thank the customer service and team at RSPCA pet insurance, they was so understanding and compassionate… going above and beyond to, make sure my dog could get the treatment she neede... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Horrendous costumer service. Call centre is basically useless - long waits , rude handlers … and the website has very little functionality so you end up having to call the bloody call centre anyway. A... Vis mer
The level of cover provided was such a good price! It was very simple to navigate the website and easy to understand the documentation provided. I'm very happy to have chosen the RSPCA as my pet insur... Vis mer
Selskapet har svart
Oczywiście — naturalnie po angielsku: I can honestly say that this is a very good insurance company for dogs, especially for an Akita, as many other insurers refuse to cover this breed. The price... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
With RSPCA pet insurance*, you’ll be ready to take care of your pet when they need it.Every policy taken out supports our mission against animal cruelty and neglect.
Kontaktopplysninger
Parkside, Chart Way, RH12 1GY, Horsham, Storbritannia
- 0344 543 1008
- help@rspca-petinsurance.com
- rspca.org.uk/shoponline/petinsurance
Get peace of mind
4,5
Enestående
285 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 46 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy to use and quick
Easy to use and quick. Just what I needed for my new rescue dog, now I have price of mind for my pet.
27. oktober 2026
Nala
.
My first year with you every thing was straight forward so far and hope my dog stays well i
9. oktober 2026
Really impressed with the service I…
Really impressed with the service I received. Kept me informed throughout the claim and paid promptly.
20. juli 2026
Outstanding
Outstanding, really impressed with the service. all done and paid in 2 weeks
19. januar 2026
Its was very easy to do
17. oktober 2026
Svar fra RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Brilliant staff on the phone…
Brilliant staff on the phone professional understanding and only to happy to help solve any issue's you may have...
24. august 2026
Svar fra RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Very straightforward to setup
Very straightforward to setup, competitive price and a very helpful Customer Service for Amy queries
10. oktober 2026
Svar fra RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
The claim was quickly responded to…
The claim was quickly responded to without any problems.
6. juni 2026
Svar fra RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Switched from Marks and Spencer pet…
Switched from Marks and Spencer pet insurance and received excellent service and a competitive price for the new yearly insurance. So far would recommend
21. september 2026
Svar fra RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Slow follow up and need to go to my…
Slow follow up and need to go to my account to see messages when they can just be sent by email
28. september 2026
Svar fra RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
such a good price…
The level of cover provided was such a good price! It was very simple to navigate the website and easy to understand the documentation provided. I'm very happy to have chosen the RSPCA as my pet insurance provider as it's such a trusted organisation.
26. september 2026
Svar fra RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Rosie’s insurance was easy to set up.
Rosie’s insurance was easy to set up.
The content of her policy was by far the best seen.
8. oktober 2026
Svar fra RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
This one was for me the winner
The price and the value matched my needs for my doggie 🐶.
5. oktober 2026
Svar fra RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Svar fra RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Claim
My Vets submitted a claim for over £1900 and I was awarded just over £200. I will not be continuing with this Insurance when it runs out!
22. april 2026
Awful experience with them
Awful experience with them. I rescued a puppy from the RSPCA, and was given 28 days free cover with them. I thought great! However, when my pup went for her vaccinations she had an allergic reaction, meaning a costly trip to the out of hours vet. This was stressful enough. Submitted my claim and they classified it as “accidental” meaning they wouldn’t cover it!! I rang them up to dispute, and they’d said it was their fault and it should have been covered and would be back in touch with a decision in 3-5 days. 3 working days later, and I get told it has been reviewed and they would be in touch within TEN days! I’m £400 out of pocket, and waiting nearly a month for them to pay out. I rang them to ask why there is a delay and their advisor was incredibly rude and unhelpful. By the time they should pay out, my free cover will have ended as I will not be purchasing cover after this experience.
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Happy dog owner
Process was easy to navigate and arrange the cover choices were comprehensive.
9. september 2026
Svar fra RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Very easy to set up online and a great…
Very easy to set up online and a great price.
28. september 2026
Svar fra RSPCA Pet Insurance (UK)
Thank you so much for your kind words and for leaving a review! Thank you for supporting the RSPCA.
Andy from the RSPCA Pet Insurance Team
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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