First package didn't arrive after a week. Emailed them. They apologised and explained that the package was stuck in sorting. Resent. Arrived swiftly beautiful presentation ideal gift !
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I ordered Large but items in the hamper were much smaller in size than advertised and pictured. So be Aware also my hamper had a white netting around it which although looked pretty, it meant the item... Vis mer
It was a gift for someone, I was impressed with the quality and packaging. Especially when your gifting someone you want them to get that first initial reaction, it did that, it was beautiful to look... Vis mer
I ordered the medium size to send as a get well gift, it was delivered in very good time, seeing as I paid the extra amount for a faster delivery. The person I sent it to was very pleased with it. The... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We hand pack hampers and gifts with free delivery across the UK.
Kontaktopplysninger
28 George Street, B12 9RG, Birmingham, Storbritannia
- sales@giftalicious.co.uk
- www.giftalicious.co.uk
3,5
Middels
87 anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 68 % av de negative anmeldelsene sine
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I ordered this £44.99 hamper Rubbish
My daughter recieved the hamper this morning very very disappointed all cheap stuff and also stuff missing no baklava no replacement instead of drink the hamper is not even worth £10 it's a scam website
26. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Giftalicious.co.uk
Hello,
Thank you for your feedback which is appreciated. We are sorry to hear that you were displeased with the hamper you received.
I have checked your order, and it seems that you specifically requested for some items to be removed from the hamper, one of which was the non-alcoholic wine. Without these items in the hamper, we agree that the hamper can look less good for value.
We try to design each hamper to ensure it looks full on arrival, and when items are removed or substituted, they can look empty.
Regards
Sam
Giftalicious.co.uk
0 stars
Really upset with this company! they don’t even deserve 1 star. Ordered nearly a week ago first class and have no received anything and customer service advisors are unhelpful and don’t even reply. Do not order from here. Scam
31. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Giftalicious.co.uk
Dear Zee,
I'm extremely sorry to hear that you have not yet received your order. Ramadan is a very busy period for us and the updated delivery timescales are available on our website here: https://giftalicious.co.uk/delivery
1st class delivery will mean that once your order is dispatched, we will send it on the service you have requested. However dispatch times have unfortunately been a little longer than anticipated this Ramadan.
We look forward to your order arriving very soon, and apologise for the short delay.
Kind regards
Emma
Customer Care Advisor
I am such a fool who didn’t read the…
I am such a fool who didn’t read the reviews before purchase. I received my order 5 days later and it’s absolutely horrendous experience. They sent me in £20 10 dates which doesn’t look like on their Giftalicious website. Whole nuts stuck in dates and some are running around in the extremely cheap box. Big Fraud they are. Please be aware of them. No one is picking my phone on Giftalicious customer service. ❌❌
31. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Giftalicious.co.uk
Dear Amara,
Thank you for your feedback. The Date Boxes were a new line this Ramadan and we are still tweaking their packaging and presentation. We sincerely apologise if the product fell short of expectations, and hope you will allow us to rectify this for you with a replacement or refund.
Please kindly reach out to us using the form below, and we will be happy to assist: https://giftalicious.co.uk/contact
Kind regards
Emma
Customer Care Advisor
Avoid at all cost!
Do not order from here!
The items do not look like the pictures. I received box mithai all same, no variety, one cheap type and they also forgot to send the box of jalebi, so they forgot one whole entire item.
Customer service is so poor, no help. Please stay away
Re-edited following companies response: The company responded on here, stating I need to contact them to rectify the issue, have already done this, I think they just want to look good on this platform… in return looking worse! They keep saying someone looking into this, and I get no conclusion.
24. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Giftalicious.co.uk
Dear Farhana,
Thank you for your feedback. We apologise for any inconvenience caused, and would like the opportunity to rectify this issue for you. We have since improved the Jalebi hamper considerably and would love to send you a replacement to try.
Please kindly email us using the form below, and we will be happy to assist: https://giftalicious.co.uk/contact
Kind regards
Emma
Customer Care Advisor
If there was zero stars I would give…
If there was zero stars I would give that. Terrible customer service. They do not respond. The item does not look anything like the photograph. Do not order.
27. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Giftalicious.co.uk
Dear SOT,
Thank you for your feedback and I am sorry to hear you have been dissatisfied with your purchase. We have recently improved a number of hampers to ensure they look exactly like the pictures on our website, and we have tweaked the images and descriptions on our website to ensure the items we send, look exactly like what is pictured.
We would love the opportunity to resolve this for you, by sending a replacement. Please kindly drop us an email using the form below, and we will be happy to assist further: https://giftalicious.co.uk/contact
Kind regards
Emma
Customer Care Advisor
ordered an item 10 days ago and paid…
ordered an item 10 days ago and paid for first class delivery, nothing yet received, didn't answer emails/telephone calls and left me out of pocket. Beware this is a rogue company!
14. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Giftalicious.co.uk
Dear Dila,
I'm extremely sorry to hear that you have not yet received your order. Ramadan is a very busy period for us and the updated delivery timescales are available on our website here: https://giftalicious.co.uk/delivery
1st class delivery will mean that once your order is dispatched, we will send it on the service you have requested. However dispatch times have unfortunately been a little longer than anticipated this Ramadan.
We look forward to your order arriving very soon, and apologise for the short delay.
Kind regards
Emma
Customer Care Advisor
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