Giftalicious.co.uk Anmeldelser 

87
•
TrustScore 3.5 av 5

3,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

First package didn't arrive after a week. Emailed them. They apologised and explained that the package was stuck in sorting. Resent. Arrived swiftly beautiful presentation ideal gift !

Vurdert til 3 av 5 stjerner

I ordered Large but items in the hamper were much smaller in size than advertised and pictured. So be Aware also my hamper had a white netting around it which although looked pretty, it meant the item... Vis mer

Vurdert til 5 av 5 stjerner

It was a gift for someone, I was impressed with the quality and packaging. Especially when your gifting someone you want them to get that first initial reaction, it did that, it was beautiful to look... Vis mer

Vurdert til 5 av 5 stjerner

I ordered the medium size to send as a get well gift, it was delivered in very good time, seeing as I paid the extra amount for a faster delivery. The person I sent it to was very pleased with it. The... Vis mer

Informasjon om virksomheten

  1. Gavebutikk

Skrevet av virksomheten

We hand pack hampers and gifts with free delivery across the UK.


Kontaktopplysninger

3,5

Middels

TrustScore 3.5 av 5

87 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 68 % av de negative anmeldelsene sine

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3,5

Alle anmeldelser

(87)

45 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

❌️Substandard product, misleading advertising, and entirely unacceptable company response.

I would not recommend buying fruit from this site.
1. Tracking confirms "unable to deliver" on 5th day it was supposed to arrive, yet they've assumed delivery was attempted regardless of evidence showing it wasn't.
It arrived 6 days after purchasing and I was told that they advise customers to pay for next day delivery!
2. Grapes arrived in poor condition. They have blamed this on the delivery time I chose as they advise next day!
3. I was told that Dragon fruit was not included because it's not in season and replaced with a melon? Apparently this is stated on the site, however dragonfruit is in season May-October!
4. The hamper was not in a black box with a satin bow and straw as advertised, instead it was a grey tray, shredded paper and a cheap bow.

They've offered a 10% discount on my next order as a good will gesture!
I declined and have escalated this through my bank for a full refund.
They offered a 20% refund, I've declined.
I could have put this hamper together myself and it would've been far cheaper.

4. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Giftalicious.co.uk

Svar fra Giftalicious.co.uk

Hello,

Thank you for your review. Please accept our apologies for any inconvenience caused in this rare instance.

We highly recommend you select the fastest delivery options when ordering food hampers to ensure they arrive fresh.

I am sorry to hear you have refused our offer for a refund, and we were unable to reach a mutual resolution on this occasion.

Regards
Sam

Vurdert til 1 av 5 stjerner

I ordered a box of donuts to be sent to…

I ordered a box of donuts to be sent to a sick friend on may ,18 th and they still have not received them
I asked them before I ordered and paid for them if it was ok to send to Liverpool and they said yes!!!!!

19. mai 2026
Logoen til Giftalicious.co.uk

Svar fra Giftalicious.co.uk

Hello,

Thank you for your review, and my apologies for the poor experience encountered on this rare occasion.

It seems from your tracking link that the address is incorrect and the order has therefore been delivered to the local post office for collection.

We have requested an updated address from you via email, so we can redivert or resend a replacement.

Kind regards
Sam
Giftalicious

Vurdert til 1 av 5 stjerner

Such late delivery

Such late delivery. Soooo late.
I ordered because there was an option of 1-2 days. I ordered Tuesday 12th May . It was for my son inlaw who was staying with us. He does not have a sweet tooth AT ALL, but the only sweet thing he was eating in our house were Daima stuffed dates - I couldn’t find this online (I think it’s Dubai based) so I came across your product. He left Friday 15th May. Your product arrived Sunday 17th I think it was.
Gosh the review left by someone else on your website was actually accurate wasn’t it about delivery.

14. mai 2026
Logoen til Giftalicious.co.uk

Svar fra Giftalicious.co.uk

Hello,

Thank you for your review, and our apologies for the late delivery in this rare instance.

As the order was received late on Tuesday 12th May, it was dispathed the following day on your chosen 1-2 day delivery service. I can see the order was delivered on Saturday 16th May, which was a day later than estimated.

On rare occasions deliveries can fall outside of our delivery estimates, and we therefore sincerely apologise that your recipient left before delivery arrived.

We would love to resolve this for you, if you would like to reach out to us here: https://giftalicious.co.uk/contact-us/

Kind regards
Sam
Giftalicious

Vurdert til 4 av 5 stjerner

The parcel has not been received by the…

Status of goods said delivered, but goods had not been received
had issues trying to contact seller as the online form wouldn't let me proceed saying my order number was incorrect it took many attempts but eventually registered my concerns. They contacted me quickly and resolved issues
I would still suggest offering another way of correspondence either via e-mail or phone in such situations but once they were aware of situation they did resolve issue quickly

15. mars 2026
Logoen til Giftalicious.co.uk

Svar fra Giftalicious.co.uk

Hello,

Thank you for your review and our apologies that the order was not delivered to the correct address. I have checked your order and unfortunately the post code was incorrect. We have since reached out to you and dispatched a replacement to the correct address which will be received tomorrow.

Kind regards
Sam
Giftalicious

Vurdert til 2 av 5 stjerner

I ordered on a Thursday morning & paid…

I ordered on a Thursday morning & paid extra for 1-2 days delivery expecting that the parcel would reach by Saturday as Sunday was Mothers Day but it’s Monday today & the parcel is meant to reach today.. I could have paid for 3-5day & it still would have probably reached today so I am disappointed

12. mars 2026
Logoen til Giftalicious.co.uk

Svar fra Giftalicious.co.uk

Hello,

Thank you for taking the time to express your concerns. Please accept our apologies that your order arrived after Mother's Day. We do specify at checkout that delivery can take 1-2 working days which are Monday to Friday. Therefore your order arrived on Monday, but we will ensure this information is made clearer at checkout so we meet customer expectations.

Kind regards
Sam
Giftalicious

Vurdert til 1 av 5 stjerner

I am so angry

I am so angry. I messaged to Cancel my order on Monday and said on Tuesday that they’ve already dispatched the item when it says dispatched on Wednesday…. Now I’m trying to contact them so that I can get a return address to send it back to but I’m hearing no response. I’m stuck with a hamper. Very very poor customer service I will be raising a dispute

12. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Giftalicious.co.uk

Svar fra Giftalicious.co.uk

Hello,

Thank you for taking the time to express your concerns, and our sincerest apologies for any distress caused.

I have checked your order details and notice the order was immediately dispatched. Unfortunately your cancellation request was acknowledged once the order was in transit.

I notice that you have since returned your order and received a refund.

We do kindly request that you allow us 24 hours to respond to messages particularly during peak gifting seasons such as Eid. I note that each of your emails were replied to during this time, and wish to thank you for your patience whilst we resolved your query.

Kind regards
Sam
Giftalicious

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