Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Premetto che non sono allergica a nulla, ma dopo il primo utilizzo di questi dischetti mi sono ritrovata con il viso pieno di macchie e puntini rossi, con fastidioso prurito. La reazione è durata per... Vis mer

Vurdert til 1 av 5 stjerner

Ordered an item, three weeks later told on way, four weeks nothing, five weeks threatened to instigate fraud with bank. Endless queries ignored then finally asked if I wanted to cancel order, said ye... Vis mer

Vurdert til 1 av 5 stjerner

Ordered item for Christmas 4 December when it had not arrived 2 weeks later asked to cancel order and been chasing refund ever since. Today gave up and applied for credit card charge back. Automated a... Vis mer

Vurdert til 3 av 5 stjerner

Edit #2 I have received a full refund. Please check availability before making purchase. Edit. I have been informed of the Heath/ staff issues. Been offered different size or refund. I am... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

1,9

Under middels

TrustScore 2 av 5

145 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,9

Alle anmeldelser

(145)

5 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Updated Review

So I recently reviewed this company and gave them one star. The company contacted me and I now have my boots so I am happy to change my star rating.
However I felt at no point the customer services man addressed an unhappy customer. He spent the whole time telling me in no uncertain terms why my review was wrong.
In my business experience you listen to your customers and don't lecture them. All was needed was so sorry you have not had the experience you expected and your boots will be with you tomorrow.
So maybe more training for your customer advisors and I would of gone from 2 star to 4.

3. september 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Highly recommend!!

Highly recommend!!! 5 star! Very helpful staff, always quality products and a pleasure to deal with! They managed to source me the harkila fjalar jacket that Iv been after for quite some time but due to stock issues elsewhere I couldn’t get it! GB outfitters shipped the item immediately and it was with me next day! Thanks for all the help guys!

17. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Service

I Order a Harkila Northfell Jacket from GBO and had an overall excellent experience. The jacket was dispatched the next working day (tracked) and arrived the day after. Great communication via email from GBO and was informed on its location every step of the way. I will certainly be shopping with GBO in the future. Highly recommend.

23. februar 2022
Anmeldelse skrevet uten oppfordring
Logoen til Glow Up

Svar fra Glow Up

Thank you very much, hope to serve you again soon.

Vurdert til 5 av 5 stjerner

Brilliant Service

Brilliant Service, great variety of high quality products all at reasonable prices! I received great customer service from the customer service team on live chat & will definitely shop again!

14. februar 2022
Anmeldelse skrevet uten oppfordring
Logoen til Glow Up

Svar fra Glow Up

Thank you for taking the time to leave us some feedback.

Vurdert til 5 av 5 stjerner

Helpful Customer Services

A few issues with a refund but this was sorted after a little while. Thank you to Cieran and Johnny for your help resolving the matter.

1. februar 2022
Anmeldelse skrevet uten oppfordring
Logoen til Glow Up

Svar fra Glow Up

Thank you Jo for taking the time to leave us some feedback.

Vurdert til 5 av 5 stjerner

Excellent Service!

Excellent service. Great value for what I ordered during Black Friday event. Emailed them to ask for an estimate of delivery date. Customer Services got back to me promptly and said my order had been dispatched. Order arrived next day. Cannot fault this company.

7. desember 2021
Anmeldelse skrevet uten oppfordring
Logoen til Glow Up

Svar fra Glow Up

Thank you Anne for taking the time to leave us some feedback.

Vurdert til 1 av 5 stjerner

I'm not surprised nobody has claimed…

I'm not surprised nobody has claimed this company & answered any complaints, it's shocking. Another company that says items are in stock then attempts to source from elsewhere.

26. oktober 2021
Anmeldelse skrevet uten oppfordring
Logoen til Glow Up

Svar fra Glow Up

Hi Phillip, we are sorry on this occasion our stock was displaying incorrectly. We have very sophisticated inventory software but mistakes can happen when inventory is low. We do not 'source from elsewhere'

Vurdert til 1 av 5 stjerner

Appalling customer service

Appalling customer service. Ordered a gillet for my husband 12th May, as of 28th July it has not arrived. Contacted to request cancellation of order and refund. Rude customer service stated it will take 14 days to provide refund. It's a con, no bank transfer takes this long. Do not go near this company. If I could zero star them I would.

Updated 13th July - still no sign of a refund. Amazing that it takes a matter of minutes to take your money but months to admit as a company they are falsely advertising items on their website that they do not have access to and longer still to provide a refund.

28. juni 2021
Anmeldelse skrevet uten oppfordring
Logoen til Glow Up

Svar fra Glow Up

Thank you for bringing this to our attention. We’re sorry you had a bad experience. I believe the delays were due to stock and delivery times being severely disrupted due to the Covid pandemic.

Vurdert til 1 av 5 stjerner

Don't use these people..

Having placed an order on the 12th may, we are still awaiting a delivery. Each time we contact we are told there is a delay in the shipping and that we should receive it shortly. Phoned again today and told that 1 person is checking all the deliveries and that it should be despatched this week. Asked to cancel the order and get a refund of the money paid.I am told that it will take 14 days to refund on Paypal. When
I questioned this, he said it was 'company policy' Absolute rubbish. If I pay on Paypal, the money does not take 14 days to transfer. There is no reason why it should take 14 days to be returned. It just gives them 14 days to keep it in their bank account. So basically, they cant supply, cant tell you when you will get it, and will hang onto your money till they can be bothered to return it.

28. juni 2021
Anmeldelse skrevet uten oppfordring
Logoen til Glow Up

Svar fra Glow Up

Thank you for letting us know about this. Your feedback helps us do better. Having only joining Trustpilot we were unaware of your review. If you could be so kind to contact us I would be grateful to help and investigate further.

Vurdert til 1 av 5 stjerner

Rude customer service

Well good customer service is only a click away, make sure you dont click this website.. they are rude.

I would give them less than 1 star if I could.

12. mai 2021
Anmeldelse skrevet uten oppfordring
Logoen til Glow Up

Svar fra Glow Up

Hi David, very sorry and alarmed to read this. We pride ourselves on being polite and courteous at all times, could you please contact us with more detail about this.

Best regards,
GBO

Vurdert til 1 av 5 stjerner

Appalling customer service - avoid.

I ordered some boots. They hadn't arrived after a few days so I ordered boots from elsewhere and emailed GB Outfitters to cancel. I received no response, and no boots. Over a month later and they haven't replied to any emails and won't take calls. No explanation on the website as to why they are ignoring their customers. I have been forced to claim against them via PayPal to get my money back.

10. februar 2021
Anmeldelse skrevet uten oppfordring
Logoen til Glow Up

Svar fra Glow Up

I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. This was an uncommon instance and we have invested heavily in software to prevent this happening in future.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv