Economy Rent a Car Anmeldelser 

Disgraceful!! Booked in Crete through Economy but it was Green Motion car rental. A total scam! We walked away €3000 lighter. The cars were already old and damaged, we took photos before the rental and they still charged us!! Total scam!! Totally ruined our holiday!!

Literally fraudulent.

I booked a car with Economy through Expedia.

When I arrived at the rental car (Miami) on 16 April 2025, the Economy agent:
- would not accept any form of debit card (!?)
- refused to rent me the car that was reserved;
- said I was entitled to a refund no questions asked;
- stated that to obtain the refund, I merely had to contact Expedia.

Expedia agents have stated that they cannot give the refund as the money went to Economy

On 10 April 2025, I attended Economy Car Rentals and the agent and was again refused a refund.

I suspect the above scenario is deliberate and part of their business model (other people in the queue had exactly the same issue re debit cards).

DO NOT USE

Do not to book with this car rental company. These guys are scammers. Don’t be fooled by the price of Expedia. They have hidden fees and will up charge for everything. That would give zero stars. If I could stay away. These guys will rip you off.

Review for Economy Rent A Car – 111 SW 33rd St, Fort Lauderdale, FL 33315

My experience with Economy Rent A Car at 111 SW 33rd St in Fort Lauderdale was unacceptable and highly unprofessional. The company never disclosed that taking the vehicle out of state was prohibited. This critical information was not mentioned during booking or at the time of pickup—had I known, I would have gone with another rental provider.

After returning the vehicle, I was hit with unauthorized charges totaling $1,500, including additional mileage fees I was never informed about. On top of that, I was threatened with collections if I didn’t pay an additional $410 balance.

When I attempted to resolve the issue, I was met with complete disrespect and a lack of professionalism from so-called managers Marcela Becerra and Ileana Ruis. Instead of working toward a resolution, they were dismissive, rude, and showed no concern for customer service.

I am currently disputing all charges with my credit card company and have filed complaints with both the Better Business Bureau and Economy Rent A Car’s corporate office.

Avoid this location at all costs. Hidden fees, zero transparency, and intimidation tactics are not how you treat paying customers.

Nous sommes passé par ce comparateur puis nous avons été redirigé vers ABC rental car an Oman en avril 2024. Avis très défavorable avec cette agence de location. Voiture en mauvais état puis en panne, on nous remplace par une autre voiture (il a fallu changer les plans de notre voyage), nous avions le réservoir plein, une différence d’essence qui ne nous a jamais été remboursée.
À fuir

Unos timadores, me han pasado cargos no autorizado a la tarjeta y ahora me pasan una factura con 2000€ de gastos más de lo normal…
Las reseñas son falsas
No lo recomiendo, es lo más parecido a la mafia

We booked a car in Charleston, SC with this company via Expedia. Firstly when we reached we had to call a number and no one picked up. When they picked up we were put on hold for ages. Subsequently we got connected to the location via their international call number. The woman was so rude and said she has no cars for pick up and that she didnot have a booking or a confirmation. Even though we had the same from Expedia. In the end we had no car as everything was sold out . NEVER HIRE A CAR FROM THIS PLACE

Having booked a car rental with Economy rent a car at SJO airport, and after a long transatlantic trip, we arrived at the car rental office after a short van ride from the airport. I was aware that insurance may be an additonal cost due to the we checked the vehicle exterior for damage and filmed it but as it was dark on arrival when we saw the interior this morning we saw just how dreadful the car seats were and the general interior condition which looks like it never been cleaned for many months. It is truly disgusting, and to add to that, we were forced us to have additional insurance, which, whilst I had a policy with AIG for excess and damage waiver, we were still charged an additional $37.99 per day. We were told this was for the liability waiver for damage or injury to persons, but this charge should have been $20.00 per day to cover liability if you collide with a person not a car. We should not have been charged the extra $17.00 a day, as we are insured and provided the policy and the certificate. I was told to sign this document, otherwise I could not take the car.

This is common practice with this company, and it is well documented that they add on huge additional costs. Despite me having a full policy and a printed copy of the full policy, as I travel globally and hire cars regularly and have never had this happen before. The condition of the car was appalling and you can see the disgusting condition of the interior. The vehicle had a steering wobble when driving at around 80 Kph, and the bonnet came open during the rental. And it took a considerable time to ensure the bonnet closed properly. The two rear tyres were under-inflated, and we added around 8 psi to each rear wheel. I would consider the vehicle to be very unsafe, but these faults became evident after we had set off for La Fortuna. We did stop to get the vehicle checked, and that was when we were told about the tyres and then the bonnet issue.

I did email the rental company about the interior condition, the first thing the next morning and sent pictures in. We had a response to say they would follow up, but I have heard nothing to date.

Stay away from this company. I challenged the representative about the insurance, and I am sure they gave me this dreadful car. I said I should go to another reputable company and was told, "Go ahead then"
They don't care and will rip you off

YOU HAVE BEEN WARNED

Nous sommes arrivés hier à Miami avec une réservation pour 9 jours chez exer rent à Car et après avoir trouvé le loueur, après avoir pris un monorail, un shuttle, ce dernier n’avait pas le véhicule commandé. Pire il ne voulais pas nous fournir de véhicule alors qu’on a bien été débité. Le support était fermé. J ai du prendre un uber pour aller à notre destination. J ai fait une réclamation de remboursement. J ai une autre réservation avec eux dans 10 jours, j espère ne pas avoir la même expérience. Pour le moment je recommande pas. Pas sérieux avec des enfants en bas âge. C est pas sur, trop incertain.

Bait and switch at its finest. Expedia posts a $150 for a 5 day rental charge. After a long day of travel arrived at Economy in Tampa. Agent says you can either agree to a $500 deposit or go with a .01 cent deal. I've been renting cars for years and never have I been snookered like this place did. Final charges equated to $335 more than double quoted fees. Very poor business practices.

Miami location Do not walk away run , location is a scam.
Booked on line $210. Location wanted to charge $625 would not except insurance decaration page from State Farm .
On a positive note , driver from economy , to pick up location , was professional and helpful.
Did give us a ride back to airport to get a rent a car from another company.
Do not be fooled by low price offers on Expedia

I’m searching for ways to review because they were so bad! And Priceline is bad too because they connected me with them even though it wasn’t a choice on their hot deal! Don’t use either!

Economy demanded that I have “loss of show” insurance. And if it wasn’t on my policy then I had to pay an extra $25 a day from them . I called my insurance agent, literally while I was standing there and she told me this company was feeding me a line of bullshit, and that that is not mandatory to rent a car . So I told that to the person at the car rental place and she said “ It’s MY COMPANYS requirement .” So basically , they intentionally screw you . Then I had booked a MIDSIZE vehicle . I was given a Toyota Corolla . I said this is a COMPACT CAR . She said , “ MY COMPANY considers this a midsize vehicle .” No concern at all for the customer . I will NEVER EVER rent a car from them again .

En almassora una gitana de cajera me tiró las monedas i tuve que cojer una a una cuando yo le di la mano para que me las diera

Des voleurs de première, la location au Costa rica pour 2 semaines était de 330 euros avec assurance obligatoire de 309 euros. Arrivée là-bas il vous vendent une assurance obligatoire encore à 340 euros qui ne sert à rien. Lors du retour il ne veulent pas rendre la caution. De retour en France ils nous débitent encore 280 euros sans aucun scrupule.

The worst company! They force you to pay over $500 in insurance, even if you have a credit card to cover the rental. Total scammers! Avoid this company at any cost.

Reserved a car at Vancouver airport, arrived and they said car was gone because I was late 15min., this is the usual BS they give, among other things such as overcharge, charge for things declined by customers, etc.. I think they overbooked and just lie every way they can. Stay away, there are many other good choices.

Charged me for damage waiver and insurance after I declined the coverages verbally. I provided a credit card and my personal insurance at signing in lieu of these coverages. They charged me anyway. Ripoff artists.

When I arrived to pick up the rental car I booked through Expedia.com, their Tucson, Az. office by the airport was closed before the business hours posted on their door. I called the phone number posted on the door and did reach someone.
After 10-15 mins of waiting for the person who answered to “check on” a few things, he then tells me they will be unable to provide me with a rental car. Period.
I was in an unfamiliar city after dark with my luggage with only a dance school open within a few miles of their office.
My credit card company got involved at my request but they got to keep $75 for some bs that was not anywhere in the contract via Expedia.
After reading a few reviews for Economy Rent a Car, it seems this is a fairly common occurrence with this company throughout the world.
Stay away from travel booking sites and definitely from Economy Rent a Car. 😡