This mattress was for an up market holiday let with only Saturday changeovers between 10am to 3pm so I was rather nervous that we would receive the product in time. Everything went absolutely to plan... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Assessing our sleeping postures on the sleep match as well as trying out several mattress was highly useful in helping us make the right choices for our sore backs. With the store discount, free deliv... Vis mer
We found very helpful staff giving useful advice. We've bought from this store in the past, and can't fault the sales team. They were helpful without being intrusive, and responded very well to ou... Vis mer
Helpful staff and wide range of beds to choose from. I am pleased with the Silent Night mattress we bought and the good delivery service. I suggest it would have been helpful to have a copy of the S... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet av virksomheten
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktopplysninger
Unit 2C Berse Road, LL11 2BL, Wrexham, Storbritannia
- 01978515364
4,8
Enestående
181 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
New Mattress
The whole experience was fine from the time we
placed the order until delivery.
We tested out various options in store to match our sleep pattern. We chose new pillows mine was fine but the wife found hers too hard and this was swapped for a softer version without any hassle and on a no cost basis.
All in all a good experience.
27. januar 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
I went to bed first night loving my new…
I went to bed first night loving my new mattress. Unfortunately I woke three hours later feeling incredibly nauseous. I thought I was going to die. I decamped to my lounge. Eventually I left the mattress to air for 72 hrs. Now I love my new mattress
30. januar 2026
Svar fra Dreams - Wrexham
Hi Kevin Wood,
Thank you for taking the time to share your feedback, we appreciate it.
I attempted to contact you today but was unable to get through, so I have followed up with an email instead.
If you would like to discuss this further, please feel free to reply to my email and I will be more than happy to give you a call at a convenient time.
Thank you again for your feedback.
Regards,
Hassan
Good products and helpful staff
Helpful staff and wide range of beds to choose from. I am pleased with the Silent Night mattress we bought and the good delivery service.
I suggest it would have been helpful to have a copy of the Sleep match report to look at to help us select a mattress and to have been informed the return policy didn't apply to the display mattress we bought.
17. januar 2026
Very good service
Great, helpful friendly staff in shop..And great delivery on time and contact u before to let u know when arriving...overall service first class...
18. januar 2026
Tom was just amazing he was so helpful…
Tom was just amazing he was so helpful and full of knowledge
Offered me a brew too
Very happy
16. januar 2026
Excellent customer service from help in…
Excellent customer service from help in deciding which beds we wanted to the delivery of our beds by two extremely helpful efficient fitters, clean and tidy, nothing too much trouble. We were kept informed of our delivery at all times. We would definitely buy from Dreams again.
21. desember 2025
Great customer service from start to…
Great customer service from start to finish!! Sales assistant was friendly and knowledgeable, and the delivery/assembly guys were great. All in all a superb experience!!
27. september 2025
Your staff are very helpful from the…
Your staff are very helpful from the moment you walk through the door.
Sarah was very polite very helpful and patient
28. september 2025
Sweet dreams are made of these.
I had a fantastic experience at Dreams thanks to Tom, who was incredibly helpful from the moment I walked in. He took the time to understand what I was looking for, explained all the different mattress options clearly, and made the whole process really easy and stress-free.
22. august 2025
Anmeldelse skrevet uten oppfordring
Excellent service
Excellent service, explained different options. Delivery was straightforward and professional
5. september 2025
Excellent service
great from the moment we entered the store, helpful
friendly staff, great products, prices good as well
31. august 2025
Anmeldelse skrevet uten oppfordring
A very wide choice of products
A very wide choice of products. It was hard to choose. Very easy process through to delivery and removal of old mattress.
30. august 2025
Excellent sales and delivery service
18. august 2025
All good throughout
All good throughout - friendly and unpushy staff, who were informative and explained things clearly.
4. juli 2025
Warm welcome friendly staff
5. juli 2025
The mattress is great
The mattress is great. Very comfortable and cool. The delivery team were outstanding, it was going in the top floor of a 3 storey house and Darren and Aiden had no problems at all. Plus they took the plastic packaging away too. Thanks
27. juni 2025
My new mattress…
The sales person was very knowledgeable and took time to explain the differences in the type of mattresses
17. mai 2025
Dette er Trustpilot
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