My Grandma bought a purple backdrop on March 12 and was supposed to be at her house on March 19. It never showed up to the house and we tracked it on FedEx & the Dbackdrop website and both said they l... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
My Grandma bought a purple backdrop on March 12 and was supposed to be at her house on March 19. It never showed up to the house and we tracked it on FedEx & the Dbackdrop website and both said they l... Vis mer
Selskapet har svart
My 5 year old granddaughter lives in Hawaii and has never really experienced snow, so the Frozen backdrop transforms her to a true ice castle experience. She uses it every night for performances (sin... Vis mer
I have purchased as of recently two backdrops from DBackdrop. Both backdrops are very elegant in their design. These were purchased as Fine Art backdrops. I see visions as to the end product before I... Vis mer
The backdrop is very nice and will serve my organization's needs well. I could not make my promised 15% code work when I went to order, so I went online and found a 30% discount that DID work, so I'm... Vis mer
Dbackdrop is an online company that provides photography backdrops with reasonable price and excellent service.
Har svart på 36 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Backdrop turned out great, shipping was on time, and customer service was great.
My Grandma bought a purple backdrop on March 12 and was supposed to be at her house on March 19. It never showed up to the house and we tracked it on FedEx & the Dbackdrop website and both said they lost it or had no number to the package. So my grandma got scammed by Dbackdrop.

Svar fra Dbackdrop
While the customer service was responsive, a piece arrived broken and the solution was to pay for a new frame through another vendor and then be reimbursed for the purchase.
So my first time ever making a black drop or doing a backdrop I have to say the customer service is outstanding. I made a mistake on the sizing and the person resized it for me automatically and did email me as well so 100% five stars for customer service where I feel they’re lacking is in the quality of the print itself The ink absorbed into the material and is a lot lighter in color than I would’ve expected. I would almost wish that they offer a vinyl backdrop verse a material like cotton backdrop. Other than that, I would definitely recommend them. Maybe I did something wrong, but I’m just a little disappointed in the overall print itself.
I've asked for a refund and shipping address and have not heard back.

Svar fra Dbackdrop
Absolutely Fantastic service from start to finish
Highly recommended
5 🌟 🌟🌟🌟🌟
The backdrop is very nice and will serve my organization's needs well. I could not make my promised 15% code work when I went to order, so I went online and found a 30% discount that DID work, so I'm happy.
The backdrop I received was not nearly as beautiful as they make it look on line, The colors on the website were brilliant, and the one they sent is mostly brown. I’ve emailed them several times and never got a response.
Really disappointing. Would NOT recommend!!!
Customer service is awful I have been trying to return an item for 3 weeks now. I barely get a response and not helpful at all
Bought 3 "Wizard of Oz" Backdrops for a Middle School Production of Wizard of Oz,they worked great and filled the space we needed!
As a professional photographer I can stress enough how amazing these backdrops are. I bought one of their designs last year. A 10x20. The biggest size possible. It was great. I had AI make me a custom backdrop which I ran through another program to upscale the quality. Then the sent it to Dbackdrop for my second order. Another 10x20 print. I just got it today and I am blown away by the quality. Also their customer service is quick and helpful. This is an A+ company all around. We need more businesses at this scale of good customer service, good prices, and great products.
Awesome products and the quality is a 5 stars for me ! I’m really happy to order my backdrops at this page! ❤️❤️❤️❤️❤️❤️❤️
Great communication with what I wanted. Good value and fast delivery.
Excellent backdrop. Will certainly use them again.
What I like about this company is that the backgrounds are beautiful and they come in a timely manner.
Support will reach out to you if they see an issue or have a question, even on a weekend.
Thanks Lisa!!
The product ended up being really good and arrived in a decent amount of time with the expedited shipping, but I didn't get a proof and I wasn't able to communicate with the company.
I ordered this for our organization ... they're happy with what they received and are anxious for our next event.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.