Dbackdrop Anmeldelser 351

Backdrop turned out great, shipping was on time, and customer service was great.

My Grandma bought a purple backdrop on March 12 and was supposed to be at her house on March 19. It never showed up to the house and we tracked it on FedEx & the Dbackdrop website and both said they lost it or had no number to the package. So my grandma got scammed by Dbackdrop.

While the customer service was responsive, a piece arrived broken and the solution was to pay for a new frame through another vendor and then be reimbursed for the purchase.

QOOD QUALITY FOR THE PRICE. AS ADVERTISED

So my first time ever making a black drop or doing a backdrop I have to say the customer service is outstanding. I made a mistake on the sizing and the person resized it for me automatically and did email me as well so 100% five stars for customer service where I feel they’re lacking is in the quality of the print itself The ink absorbed into the material and is a lot lighter in color than I would’ve expected. I would almost wish that they offer a vinyl backdrop verse a material like cotton backdrop. Other than that, I would definitely recommend them. Maybe I did something wrong, but I’m just a little disappointed in the overall print itself.

I've asked for a refund and shipping address and have not heard back.

Absolutely Fantastic service from start to finish
Highly recommended
5 🌟 🌟🌟🌟🌟

Great quality and fast shipping

The backdrop is very nice and will serve my organization's needs well. I could not make my promised 15% code work when I went to order, so I went online and found a 30% discount that DID work, so I'm happy.

The backdrop I received was not nearly as beautiful as they make it look on line, The colors on the website were brilliant, and the one they sent is mostly brown. I’ve emailed them several times and never got a response.
Really disappointing. Would NOT recommend!!!

Customer service is awful I have been trying to return an item for 3 weeks now. I barely get a response and not helpful at all

Bought 3 "Wizard of Oz" Backdrops for a Middle School Production of Wizard of Oz,they worked great and filled the space we needed!

Fast delivery

As a professional photographer I can stress enough how amazing these backdrops are. I bought one of their designs last year. A 10x20. The biggest size possible. It was great. I had AI make me a custom backdrop which I ran through another program to upscale the quality. Then the sent it to Dbackdrop for my second order. Another 10x20 print. I just got it today and I am blown away by the quality. Also their customer service is quick and helpful. This is an A+ company all around. We need more businesses at this scale of good customer service, good prices, and great products.

Awesome products and the quality is a 5 stars for me ! I’m really happy to order my backdrops at this page! ❤️❤️❤️❤️❤️❤️❤️

Great communication with what I wanted. Good value and fast delivery.
Excellent backdrop. Will certainly use them again.

What I like about this company is that the backgrounds are beautiful and they come in a timely manner.
Support will reach out to you if they see an issue or have a question, even on a weekend.
Thanks Lisa!!

The product ended up being really good and arrived in a decent amount of time with the expedited shipping, but I didn't get a proof and I wasn't able to communicate with the company.

I ordered this for our organization ... they're happy with what they received and are anxious for our next event.