Called today and after what felt like like a million options got through to an amazing human Paula who was most helpful.. listened understand and took time to explain.. now if I was reviewing her alon... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I recently was told that a gas level telemetry device would be fitted. I had one immediate concern about any signalling mast compromising the water tightness of the turret lid. This was settled by... Vis mer
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Contacted Avanti gas on Monday 5 October 26 , after numerous bill inquirers regarding my account been charged wrongly. Paula assured me that it was on the system and would be dealt within a time frame... Vis mer
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I dealt with Erin while comparing LPG suppliers and arranging my switch to AvantiGas. She was extremely helpful, patient and responsive throughout the process. I had quite a few questions about... Vis mer
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Informasjon om virksomheten
Om AvantiGas LPG
Skrevet av virksomheten
AvantiGas is a leading Liquefied Petroleum Gas (LPG) supplier in the UK, offering efficient off-grid energy solutions for both homes and businesses. We now also offer BioLPG to both our Business and Home customers as part of our incentive to succeed in a low carbon future and meet the decarbonisation challenge with BioLPG. If you’re looking for a reliable energy alternative that caters to your unique needs, explore what AvantiGas can do for you.
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Kontaktopplysninger
Storbritannia
- 08082080000
- enquiries@avantigas.com
- www.avantigas.com
4,7
Enestående
7k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
New customer to LPG
As a new customer to LPG, Les explained everything so well, answered all my questions and made the experience very comfortable.
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hi Danny,
Thank you for leaving us a review following your conversation with Les.
If there is anything more we can do to make things as easy as possible please reach out!
The AvantiGas Team
*we had problems with our meter…
*we had problems with our meter equipment, so I contacted customer services to arrange for an engineer to visit my property and fix the problem.
Lily (customer services) was on the case immediately and the problem sorted…….great service, good customer relations……..thank you Lily.
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hi Gail,
Thanks for your review.
We are delighted to hear Lily has been on hand to assist you recently. We will be sure to make her aware!
The AvantiGas Team
Great customer service
I had a great experience with Lily in customer services - she was very efficient and reassuringly resolved my query very promptly. It is so refreshing to deal with a person first hand and instantly resolve things. 👍
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hi Kevin,
Thank you for your review.
We are pleased to hear Lily has provided such a great service.
We will be sure to pass your kind words on.
The AvantiGas Team
Great Service
Ryan has been delivering our gas for several years now. We have always found him to be helpful and reliable and he always has a smile. Very happy customers - thanks!
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hello,
Thanks for taking the time to leave us a review.
It is great to hear our drivers are always helpful when filling your LPG tank!
The AvantiGas Team
First rate service all round …
Their customer service is second to none. Drivers are absolutely first class nothing is too much trouble
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hi Mr Jelly,
Thank you for leaving us a review.
We are pleased to hear our drivers always provide such a great service!
The AvantiGas Team
Avanti Customer Service
Les, the adviser was polite and courteous. Agreeing a two year fixed deal that I wanted without any hesitation.
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hello,
Thanks for leaving us a review.
We are pleased to hear Les has been able to offer a competitive deal for the next 2 years.
We will be sure to make him aware of your feedback.
The AvantiGas Team
Luke did a fantastic job
Luke did a fantastic job to repair the slight leak escaping from an underground pipe
He move a large barrel to access the necessary area and returned the barrel when he had finished the repair
There was little to show that the repair had been carried out as Luke took great care over the work he did
Thank you
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hello,
Thanks for your review.
We are pleased to hear our engineer was able to resolve your issue recently. We will be sure to pass your comments on to Luke!
The AvantiGas Team
VERY HELPFUL STAFF
I spoke to a most helpful Customer Service Adviser, Paula, who was professional and took the time to assist in dealing with the issue I had raised. Friendly and patient she ensured that every aspect of the matter was sorted and I was extremely satisfied with the whole experience.
25. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hi Ian,
Thank you for leaving a review.
We are delighted Paula has been on hand to resolve your issue and that she was friendly and patient.
We will be sure to pass your kind comments on.
The AvantiGas Team
Very helpful
Very helpful, friendly, polite staff who could speak and understand English, listened to me and helped to resolve the issue.
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hi Simon,
Thanks for your review.
We are delighted to see you are pleased with the service we offer!
The AvantiGas Team
Very Happy today with the service from…
Very Happy today with the service from Avantigas. I got the detail I needed. Paula did a great job. - Thank you.
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hi Glenn,
Thanks for your review.
It is great to hear Paula has been on hand to assist you recently. We will be sure to make her aware.
The AvantiGas Team
Quick easy sign up with Les
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hi Mr Johnson,
Thanks for your review.
We are pleased to see Les has been able to offer support when joining us!
If there is anything more we can do please reach out.
The AvantiGas Team
Called Avanti due to an impending house…
Called Avanti due to an impending house move. Customer Service lady (Jayne Knights) was very helpful and informed me on what to do when we have the exact moving date. Automatic top up is now disabled temporarily. Thankyou Jayne - great advice!
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hello Jaycee,
Thank you for taking the time to leave us a review.
We are delighted to hear Jayne has been on hand to assist you with the steps you need to take when moving house. We know how stressful this can be so please let us know if there is anything we can do to make things easier!
The AvantiGas Team
Warm and friendly service
Paula was very friendly, highly professional, and made the process of switching my account very easy.
The handover to Les in Sales made opening and authorising the account was seamless, and again Les was extremely warm and helpful.
The whole process took about 15 minutes - super efficient and very professional
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hi Angi,
Thanks for leaving us a review.
We are pleased to hear both Paula and Les have been on hand to assist you with opening a new account with us.
If there is anything more we can do please reach out.
The AvantiGas Team
Paula was happy and came across really…
Paula was happy and came across really positive.Great service as always 😁😁
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hi Ben,
Thanks for your review.
We are thrilled to see Paula has been on hand to assist you! We will be sure to pass your comments on.
The AvantiGas Team
I had a problem with me bill kept…
I had a problem with me bill kept getting reminders but I had paid by bank transfer sent an email within a certain short time had an email back from Paula stating I had but one digit wrong on my account number she is getting a refund back to me so I can pay it again
Such a polite and quick response impressed
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hi Terence,
Thanks for your review.
We are pleased to hear Paula has been on hand to assist you. We are sure she will be pleased to hear of your kind words.
The AvantiGas Team
Very friendly
Very friendly , n incredibly helpful .
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hi Karol,
Thanks for taking the time to leave us a review.
We are pleased to hear we have been friendly during your recent contact!
The AvantiGas Team
Wayne wins!
Avanti is sometimes a little hard to contact directly when there is an emergency (ie running out of gas!!!), but above all it deserves this rating because of the care, attention and awareness of the guy who delivers out gas - the excellent Wayne! Well done Avanti for employing Wayne!
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hello,
Thanks for your review.
We are delighted to hear you are happy with our delivery service. We have been making huge improvements to our customer services over the last year and our average wait times are now under 10 seconds!
If you do need to contact us we are sure you will notice the improvements.
The AvantiGas Team
i WAS EXPERTLY AND VERY POLITELY DEALT…
i WAS EXPERTLY AND VERY POLITELY DEALT WITH ON THE TELEPHONE BY LILY.
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hi James,
Thanks for your review.
We are delighted to hear Lily has been able to assist you and was very polite during your recent telephone call!
The AvantiGas Team
It was so lovely to speak to Paula…
It was so lovely to speak to Paula today who was so helpful with my enquiry as was her colleague Jayne who I spoke with on Tuesday
Thank you to both
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hi Debbie,
Thanks for your review.
It is great to hear Paula and Jayne have been on hand to assist you. If there is anything more we can do please reach out!
The AvantiGas Team
A very friendly and helpful agent Les…
A very friendly and helpful agent Les sorted out my request quickly.
Unfortunately his headphones were on the blink and I couldn't hear every other word.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra AvantiGas LPG
Hi Ron,
Thanks for your review of the great service provided by Les apart from the small technical issues!
The AvantiGas Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.