Typing our conversation to each other avoided any difficult in voice accents. it let me read my response before sending it, to ensure what i said made sense. The response were quite quick and tot... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have been having a few issues with logging in to our account recently and a few other queries that I couldn't find the answer for. Today I spoke with Qyaam Clark on the web chat facility, who was so... Vis mer
i was lucky enough to be helped today by Ayabonga when i contacted total energy, i have to say what a brilliant and polite customer service person who could not do enough to sort out my issues. brilli... Vis mer
ayabonga was extremely helpful and worked quickly to resolve my query. asked clear questions to help assist in resolving my concerns and didnt waste my time with nonsense which is much appreciated
Informasjon om virksomheten
Om TotalEnergies Gas & Power (UK only)
Skrevet av virksomheten
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Kontaktopplysninger
Storbritannia
- 08002761014
- totalgp.com
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
10/10
Ayabonga always helps on the chat and gives the correct and accurate information very fast. I appreciate the dedication!
Rachel was very helpful.
Rachel was very helpful.
All queries were sorted & our renewal was quick & easy with Rachel’s help.
Shameeg solved my issue straight away
Shameeg solved my issue straight away, great person
I have been having a few issues with…
I have been having a few issues with logging in to our account recently and a few other queries that I couldn't find the answer for. Today I spoke with Qyaam Clark on the web chat facility, who was so helpful, polite and reassuring. All my queries were resolved and a new log in was set up so that I can now access my account.
Re-energising a meter
I had a very obscure request, we stopped using gas in 2015 and now need the capped off meter to be re-energised, Quashi (probably not spelt correctly)Clark was able to give me our old account number and told me who to phone.
Great service from Qyaam Clark
Great service from Qyaam Clark - quick response
Qyaam Clark was extremely helpful
Qyaam Clark was extremely helpful on the customer service chat. My issue was quite complex dealing with multiple accounts and he dealt with them all professionally and carefully, even following up promptly with a further issue with one of the accounts, until eveything was resolved.
Superb Assistance
I spoke to advisor Qyaam Clark who was able to assist me and resolve my query quickly. It's rare to find someone so helpful. Thank you Qyaam.
i was lucky enough to be helped today…
i was lucky enough to be helped today by Ayabonga when i contacted total energy, i have to say what a brilliant and polite customer service person who could not do enough to sort out my issues. brilliant service.
Extremely helpful :-)
ayabonga was extremely helpful and worked quickly to resolve my query. asked clear questions to help assist in resolving my concerns and didnt waste my time with nonsense which is much appreciated
Has problems logging into the portal…
Has problems logging into the portal and went on the webchat. Qyaam Clark sorted the sorted the problem immediately. Great service. Thank you so much.
Efficient and clear information
Qyaam Clark was very efficient and helpful when asked for information
Qyaam Clark was very helpful as always…
Qyaam Clark was very helpful as always :)
Qyaam Clark answered every question…
Qyaam Clark answered every question that was asked of them
Typing our conversation to each other provided clarity
Typing our conversation to each other avoided any difficult in voice accents. it let me read my response before sending it, to ensure what i said made sense. The response were quite quick and totally made sense. the person who answered all my queries was named Qyaam Clark
Quick response
Ayabonga has been very helpful and resolved the matter very fast
polite and informative
Ayabonga was polite and informative
Helpful as always
Helpful as always
Ayabonga resolved my query very quickly.
Great help from Ayabonga,
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








