Called today and after what felt like like a million options got through to an amazing human Paula who was most helpful.. listened understand and took time to explain.. now if I was reviewing her alon... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Called today and after what felt like like a million options got through to an amazing human Paula who was most helpful.. listened understand and took time to explain.. now if I was reviewing her alon... Vis mer
Selskapet har svart
I recently was told that a gas level telemetry device would be fitted. I had one immediate concern about any signalling mast compromising the water tightness of the turret lid. This was settled by... Vis mer
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Contacted Avanti gas on Monday 5 October 26 , after numerous bill inquirers regarding my account been charged wrongly. Paula assured me that it was on the system and would be dealt within a time frame... Vis mer
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I dealt with Erin while comparing LPG suppliers and arranging my switch to AvantiGas. She was extremely helpful, patient and responsive throughout the process. I had quite a few questions about... Vis mer
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Skrevet av virksomheten
Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Contacted the Customer Service helpline regarding moving out of the property as I had a few questions regarding the online form. Spoke to Paula who was very helpul, polite and professional and answered all my queries wuickly and efficiently.

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Paula was very helpful, had very good interpersonal skills with a good sense of humour

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Very helpful, courteous and professional. Spoke with Paula in Customer Service, who dealt with our ordering without any issues.

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Been with AvantiGas PLG for 10 years.
Easy to contact and speak to.
Had a matter with my meter reading to sort out, and was quickly done, with help from Frankie Hall.
Great company.

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Lily did a first class job was easy to sort order out.

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Rob from St Austell Depot delivered our Gas. Really impressed with his manners, kindness and professionalism. A credit to your company. We look forward to seeing Rob again.

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Really friendly and very helpful. Excellent customer service.

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Paula helped me today and as a new business owner I was very impressed with her professionalism and helpful service. She was friendly and did absolutely everything right. Absolutely a credit to your company

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All good and easy and excellent help. Thank you to Frankie, Julie and Emma for expediting a new account and gas supply

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Fantastic customer service. Spoke to Paula who was both friendly and professional and sorted my issue quickly and efficiently.

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I spoke to an operative for Avanti today called Lily - 8th Spetember 26. She was very informative and helpful.
I had a concern regarding an unscheduled LPG tank inspection.
Lily was very reassuring and prompt to answer my query.

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All queries answered with a full commitment to providing the best customer service

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Frankie was lovely on the phone today and very friendly
Which hasn't always been the case with avanti so well done Frankie x

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Delivery driver Dave has been delivering to us for over 20 years. So considerate and helpful.

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Drivers are always helpful and professional where our access is not the easiest. Prompt and friendly deliveries every time. Rob was great today, but thanks to you all.

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Spoke with Lily who was great and answered my query straight away no putting me on hold. All my interactions with Avantigas staff have been like this. The only downside is that the ACD voice announcements have got longer and actively try to discourage you from speaking to the agents. My advice would be employ more agents and fire some IT and business process people. The agents are a credit to you and will help you retain business.

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I found my small problem was soon sorted by a very hepfull and friendly member of staff by phone.

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Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.