Wowgoboard Anmeldelser 321

They were very supportive despite the timezone we live on.
They solved the issue and shipped the parcels needed very fast.

Customer service has been very helpful in resolving my issue. My grandson loves his WowGo board he received for Christmas

The board came extremely fast and has worked very well. I have had it for about a month and already put 70 miles on it. When I got the board I was missing the tools it was supposed to come with however Wowgo has been quickly attempting to rectify this error. Overall I am quite happy with my board. Also get the cloud wheels theyre quite worth it.

Avoid this company at all costs.
They supplied an AT2 plus board with the trucks installed incorrectly and will not fix the issue. They simply stopped responding and said "Because you accepted delivery there is nothing we can do".
Will never purchase anything from this company again and highly advise everyone to avoid.

My wowgo at2 plus almost killed me. One of motors stopped while I was riding with 30mph. I send mail to the company but customer service try to find cheeky ways to avoid the replacement of whole back track

Customer service is absolutely great, they sent me both a replacement mortor and esc for my s2max for no charge. When I also ordered the AT2+, they altered me that a faster shipping option was available from their US warehouse witch they didn't need to do! Overall great experience

Awful customer service. New motor broke in 1 month and wowgo is not responding to my messages.
Stay away

Amazing service. One of the nuts that holds one of the wheels came off and reached out to customer support and they sent me four new replacement nuts immediately.

They send me a board with red engines instead of black which looks like a pre production model.

When it comes to warrenty they might as well mention that you have no warrenty because youll be ignored when you have issues.

I bought additional 3 months of warrenty but once youre in contact with customer service (chat) they stop responding once they realize who you are. Ive tried over 15 times in the past 4 months.

New customers they welcome on the chat but dont buy it. I would highly recommement to be very cousious and look for alternatives. I wish I spend a bit more money for a reliable brand with good service.

Great beginner board, "best ride for some time". Thanks to Emmy at Wowgoboard for the prompt customer service. Note, i assumed that the two motors would provide 4 wheel drive. Board is rear wheel drive only.

Wowgo is a great company with very competitevly priced products and great service. They helped me with product issues and different part related topics.

 I ordered a board from Wowgo on 12/1/24. (Pioneer X5 pro)
Today, 12/5/24 the site still reads (US Warehouse, delivery in 2-7 days, for US customers) and (In Stock)
NOT GOING TO HAPPEN! They did send a FedEx shipment # but that is as much as FedEx is willing to get involved with their con until they receive something they can ship. No phone calls answered for me either. I did get an email, but that wasn't much more than a subtle mention that it will now be days, instead of hours, before l hear from FedEx again. Yesterday Visa told me I could not cancel this charge on my card until it was 2 weeks old? Therein lies the motive folks! What's a small inventory lie compared to immediate gain from fraudulently financing a slow boat ride from China.

Purchased a Pioneer x4 and went for a ride the day it arrived not checking all the bolts were securely tightened underneath, 5 of them dropped out spoke to Emmy at customer service who informed me these needed to be tightened before each use and arranged replacement bolts same day!

Very fast and efficient customer service support!

Delivery time IS Long. Custom Service IS Bad. My battery broke about 500km into use and they told me it's my problem

Replacing parts fast shipping and great customer service!!!

Je viens d’acheter la wow go 3e. Après quelques soucis je dois dire que le service après vente est très efficace, réactif et à résolu mon problème en 24h.

I write this review because I came here to read a few reviews and have to admit that i at some point thought i had made a big mistake in getting a WowGo AT2 plus. I am glad to say that my whole experience has been 5 stars. From ordering and making a mistake where customer service were fast and professional in resolving my mistake, to the fast delivery and finally the awesome board that I received. I am in love with my WowGo AT2 plus, it rides like a dream. All the reviews I saw and I saw many reviews on YouTube were spot on. I do not work for WowGo as some of the reviews I read here suggested when commenting on the good reviews about this company. All i can say is that I'm super happy with the whole experience and even happier with my AT2 plus. A definitely recommende WowGo boards.

Board runs really well, nice materials, fast as hell.