Lisa AI Anmeldelser 

396
•
TrustScore 2 av 5

2,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

I initially put a bad review on here ( can’t find now sorry) however the company responded and refunded my money. Really appreciate thank you. I think this problem arose because of the confusing and d... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

1 star because 0 isnt an option What an absolute scam. Followed their websites instructions for refund after they fraudulantly took £34 from my account. Several automated emails back saying to ra... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have recently used this platform to make my dog dance. The final product is fantastic and I can’t stop watching it, I’ve shared it everywhere! At first I had problems because I entered the wrong i... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Scam. I paid at 99p to make an advertised video that after I paid could not be made as the software you get charged for is different and very limited. In addition you then sign up for a three day tria... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Programvareselskap
  2. også i
  3. Medieselskap
  4. Videoredigering

Skrevet av virksomheten

Lisa AI is a creative AI platform where people can explore the latest AI trends and generate fun, shareable content using artificial intelligence. Our platform focuses on making popular AI experiences easily accessible, whether that’s creating images, short AI videos, or trying the latest viral styles. Users can access different AI tools and trending formats. These experiences change frequently depending on what is popular at the moment. From creative portrait styles to trending video effects and AI transformations, the goal is to make it easy for users to experiment with the newest AI trends without needing technical knowledge. Many people use Lisa AI to create content for social media, experiment with AI visuals, or simply explore the creative possibilities of modern AI technology. We are constantly improving the platform by adding new tools and improving with community feedback. Because AI technology evolves quickly, we regularly introduce new experiences and update existing ones to keep up with current trends. Customer support is also an important part of our service. If users experience issues with accounts, subscriptions, or billing, our team works to review and resolve these situations as quickly as possible. Our mission is simple: make AI creativity accessible, fun, and constantly evolving with the latest trends.


Kontaktopplysninger

2,1

Under middels

TrustScore 2 av 5

396 anmeldelser

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1 stjerne

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Alle anmeldelser

(396)

386 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

VARNING VARNING

VARNING VARNING

SCAM SCAM SCAM

8. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lisa AI

Hey Jarl,

We're sorry to hear you feel this way. If something went wrong with a charge or your subscription, we'd be happy to look at it with you and help cancel if needed.

Please message us on Instagram at @lisaai_community with the email address you used.

Kind regards,
Lisa AI Support

Vurdert til 1 av 5 stjerner

Scam site

Scam site. Makes you think you’re buying a one off meme, ai thing, but you’re actually signing up to a monthly subscription of over £34. The smallest of print. Bad people.

9. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lisa AI

Hey Sioned,

We're sorry this came as a surprise. The first payment starts a 3-day trial, which continues as a monthly plan unless it's cancelled before it ends, and we hear that this wasn't clear enough for you.

If you'd like us to cancel it and look at your charge, please message us on Instagram at @lisaai_community with the email you signed up with.

Kind regards,
Lisa AI Support

Vurdert til 1 av 5 stjerner

Fraudulent scam

Fraudulent scam, absolute rogue company. Stole £34 without any comms or approval.

Stay clear!

9. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lisa AI

Hey Leigh,

We're sorry about the unexpected £34 charge. It usually comes from a trial continuing into the monthly plan, but we'd like to check your specific account rather than guess.

Please message us on Instagram at @lisaai_community with the email address you used, and we'll make sure the subscription is cancelled and review the charge with you.

Kind regards,
Lisa AI Support

Vurdert til 1 av 5 stjerner

Wat een scam!!

Wat een scam!!! Voor 1 euro leuk filmpje kopen. En vervolgens iedere maand 35 euro afschrijven?? Echt zo vies.

9. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lisa AI

Hey Astrid,

We're sorry this came as a surprise. The €1 payment starts a 3-day trial, which continues as the monthly plan unless it's cancelled before the end.

If you'd like us to cancel it and check your charges, please message us on Instagram at @lisaai_community with the email you signed up with.

Kind regards,
Lisa AI Support

Vurdert til 5 av 5 stjerner

I made a mistake in my email and it…

I made a mistake in my email and it continued beyond a trial which I did not want to do. Then because I made a mistake I couldn’t log in to find the account.
I spoke to a guy called Tom via instagram and he sorted it all out for me.
Try LISAAI community and talk to the service team there rather than email is my advice.

9. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lisa AI

Hey Chrys,

Thank you for sharing this, and for pointing others to our Instagram! A small typo in the email is one of the most common reasons people can't find their account, so we're glad Tom was able to track it down and sort it out.

We'll pass your kind words on to him. 😊

Kind regards,
Lisa AI Support

Vurdert til 1 av 5 stjerner

Total cheats!!!

Total cheats!!!
And they don’t refund.
I did not use this product. I did not get anything from them except a note saying 3 day free then £34 a month.

9. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lisa AI

Hey Clare,

We're sorry you came away feeling this way. Refunds are reviewed individually based on the account timeline, and we'd be happy to look at your case.

Please message us on Instagram at @lisaai_community with your account email and we'll check the subscription and charges with you.

Kind regards,
Lisa AI Support

Vurdert til 5 av 5 stjerner

Great Product/Great Customer Service

I have recently used this platform to make my dog dance. The final product is fantastic and I can’t stop watching it, I’ve shared it everywhere! At first I had problems because I entered the wrong information, but Tom came to the rescue on their customer support and soon fixed it for me. I was able to cancel my subscription without any problem. I would recommend using the platform as the outcome is fabulous and customer service top notch.

9. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lisa AI

Hey Christopher,

Thank you so much for this lovely review! 😊 We're so glad you love your dog's dance video and that Tom got the account details sorted quickly.

We'll be sure to pass your kind words along to him. Thanks for sharing it everywhere too!

Kind regards,
Lisa AI Support

Vurdert til 1 av 5 stjerner

Impossible to cancel by yourself.

I have made an account, because I thought it was fun. Now I want to cancel, because it costs 35 euro per month, which is outrageous. Unfortunately, I can't see an option in which I can cancel my subscription. This is against the law. So Lisa AI, please tell me how to fix this.
Absolute scam, don't fall for this shit.

9. oktober 2026
Anmeldelse skrevet uten oppfordring
Logoen til Lisa AI

Svar fra Lisa AI

Hey Niels,

We're sorry for the frustration. The cancel option is on our website: in a browser go to web.lisaai.app → Account → Manage Subscription → Cancel Plan. A quick check that you're in the right account: you should see a yellow crown icon on "Account" in the bottom-right corner. If there's no crown, you're likely logged in to a different account than the one that was charged.

If you still can't see it, message us on Instagram at @lisaai_community with every email you may have used, and our team will cancel it manually for you.

Kind regards,
Lisa AI Support

Vurdert til 1 av 5 stjerner

Absolutely a scam….asked to have my…

Absolutely a scam….asked to have my account cancelled as I dont have a browser….”Ill speak to my manager” £35 taken out my account…tried to speak on the tread I had been speaking on and “low and behold” gone silent! Joke! Getting blocked by my bank.

5. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lisa AI

Hey Dan,

We're really sorry you were left waiting after being told it was with a manager, that's not how it should feel. You don't need a separate browser app, the one built into your phone (Safari or Chrome) works, but we're also happy to cancel it for you.

Please message us again on Instagram at @lisaai_community with the email on your account, and we'll make sure the subscription is cancelled and look at the £35 charge with you.

Kind regards,
Lisa AI Support

Vurdert til 1 av 5 stjerner

Scam. Do not use

The company are almost criminal. They offer a one off payment of 0.99p for one photo but in fact are signing you up for over £37 monthly fee. When you try and cancel they never reply. DO NOT FALL FOR THIS SCAM

8. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lisa AI

Hey John,

We're sorry you felt misled and that you didn't get a reply when trying to cancel. The 99p starts a 3-day trial rather than buying one photo, and we understand that wasn't clear to you.

If you'd like us to cancel the subscription and look at your charges, please message us on Instagram at @lisaai_community with your email, our team reads every message there.

Kind regards,
Lisa AI Support

Vurdert til 1 av 5 stjerner

Scam account

It’s purely an scam account with bad quality videos …. One-time payments is equal monthly payments,

8. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lisa AI

Hey Peter,

We're sorry the videos didn't meet your expectations and that the pricing felt unclear. The first payment starts a trial that continues monthly unless cancelled, and it can be cancelled any time from a browser at web.lisaai.app under Account → Manage Subscription.

If you'd like help cancelling or want us to look at your account, please message us on Instagram at @lisaai_community with your email.

Kind regards,
Lisa AI Support

Vurdert til 1 av 5 stjerner

I agreed to one off 99p payment and…

I agreed to one off 99p payment and they set up standing order for £34.90. Do not go near this company total scam

8. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lisa AI

Hey Linda,

We're sorry this came as a surprise. The 99p starts a 3-day trial, which continues as the £34.90 monthly plan unless it's cancelled before it ends.

If you'd like us to cancel it and review the charge, please message us on Instagram at @lisaai_community with the email you signed up with and we'll look into your case.

Kind regards,
Lisa AI Support

Vurdert til 1 av 5 stjerner

Total misleading scam to auto enroll…

Total misleading scam to auto enroll you into an expensive subscription that it near impossible to cancel. I've informed my bank that its a scam and told them to block any future payments. Shame on you Lisa AI

8. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lisa AI

Hey Richard,

We're sorry for the frustration. Blocking the payment at the bank stops the money, but the subscription can still show as active on the account, so we'd like to close it properly for you.

Please message us on Instagram at @lisaai_community with the email you used and we'll cancel it on our side and check your charges.

Kind regards,
Lisa AI Support

Vurdert til 1 av 5 stjerner

There was no mention of there being a…

There was no mention of there being a larger continuos subscription charge when you sign up to make dog video.HOWEVER, unlike others I managed to cancel my subscription within an hour of noticing it. I contacted customer services who immediately came back with instructions on cancelling which worked straight away. But as you say it is VERY misleading and a good job I noticed the subscription charge straight away

8. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lisa AI

Hey Marian,

Thank you for the honest review, and we're glad the cancellation steps worked straight away for you. We hear your point about the subscription not being clear enough when signing up for the dog video, and we've passed that feedback on to the team.

If you ever need anything else, you can reach us on Instagram at @lisaai_community.

Kind regards,
Lisa AI Support

Vurdert til 1 av 5 stjerner

Zero stars if I could

Zero stars if I could.
Total scam.
I managed to cancel (I hope). If they take any money from my account I will go to the police. I am reporting them to Trading Standards.
I should have checked with TripAdvisor like I usually do! Lesson learnt!

8. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lisa AI

Hey Heather,

We're sorry for the worry. If you'd like certainty that the cancellation went through, message us on Instagram at @lisaai_community with your email and we'll confirm the subscription status for you.

You're of course free to pursue any process available to you, and we'll cooperate with any legitimate inquiry.

Kind regards,
Lisa AI Support

Vurdert til 1 av 5 stjerner

Niniejszym składam oficjalną reklamację…

Niniejszym składam oficjalną reklamację w związku z Państwa wielokrotną odmową zwrotu środków pobranych z mojego konta.juliakobedza13.Uzasadnieniem odmowy zwrotu jest twierdzenie, że – według Państwa danych – z subskrypcji korzystano aktywnie w danym okresie rozliczeniowym. Kwestionuję to stwierdzenie.Ostatni raz aktywnie korzystałem z aplikacji Lisa AI 8 sierpnia 2026 r., kiedy to używałem jeszcze subskrypcji promocyjnej/próbnej, której koszt wynosił około 5 PLN.Co więcej, skontaktowałem się z Państwa działem wsparcia już 13 sierpnia 2026 r., wyraźnie informując o chęci anulowania subskrypcji. Wskazałem wówczas, że podejmowałem już kilka prób jej anulowania oraz że usunąłem już swoje konto; poprosiłem również o weryfikację statusu subskrypcji, jej anulowanie oraz zwrot środków.Zachowałem korespondencję mailową z dnia 13 sierpnia 2026 r. jako dowód tego zgłoszenia.Mimo to, w późniejszym terminie dwukrotnie pobrano ode mnie opłatę w wysokości 129,90 PLN, co daje łączną kwotę 259,80 PLN.W związku z powyższym, formalnie żądam zwrotu pełnej kwoty w wysokości 259,80 PLN.
Jeśli podtrzymują Państwo twierdzenie, że „aktywnie korzystałem” z subskrypcji w trakcie płatnych okresów rozliczeniowych, proszę o podanie konkretnych dat i godzin rzekomej aktywności oraz wskazanie, jakie działania uznają Państwo za aktywne korzystanie z usługi. Ogólne stwierdzenie, że „historia użytkowania” wykazuje aktywność, nie jest wystarczającym uzasadnieniem odmowy, zwłaszcza w sytuacji, gdy wyraźnie poinformowałem Państwa o zamiarze anulowania subskrypcji w dniu 13 sierpnia 2026 r.Jako konsument w Unii Europejskiej zwracam również uwagę na wymogi informacyjne dotyczące umów zawieranych na odległość.Zgodnie z art. 12 polskiej ustawy z dnia 30 maja 2014 r. o prawach konsumenta, konsumentowi należy przekazać w sposób jasny i zrozumiały informacje dotyczące m.in. ceny, czasu trwania umowy oraz – w przypadku automatycznego odnawiania umowy – warunków jej wypowiedzenia. Polski Urząd Ochrony Konkurencji i Konsumentów (UOKiK) potwierdza istnienie tych obowiązków informacyjnych w odniesieniu do umów zawieranych na odległość.Ponadto, zgodnie z art. 17 ustawy o prawach konsumenta, w przypadku gdy umowa zawierana przez internet wiąże się z obowiązkiem zapłaty, przedsiębiorca musi zapewnić, aby konsument wyraźnie potwierdził, że złożenie zamówienia wiąże się z obowiązkiem zapłaty. Ustawa stanowi, że w przypadku niespełnienia wymogów ustawowych dotyczących tego potwierdzenia, umowa nie zostaje zawarta.W związku z powyższym, jeśli nadal odmawiają Państwo zwrotu środków, proszę o przedstawienie:
Pełnej historii korzystania z usługi, na której oparto twierdzenie, że aktywnie korzystałem z niej w kwestionowanych okresach rozliczeniowych, z uwzględnieniem odpowiednich dat i godzin.Dokładnych dat obu obciążeń na kwotę 129,90 PLN oraz okresów rozliczeniowych, których dotyczy każda z tych opłat.Dowodów potwierdzających, kiedy i w jaki sposób wyraźnie zgodziłem się na cykliczną opłatę w wysokości 129,90 PLN.Dowodów przedstawiających informacje przekazane mi przed dokonaniem zakupu, dotyczące automatycznego odnawiania subskrypcji, wysokości cyklicznej opłaty oraz procedury rezygnacji z usługi.
Wyjaśnienia sposobu rozpatrzenia mojej prośby o rezygnację, przesłanej do Państwa działu wsparcia w dniu 13 sierpnia 2026 r.Wskazania konkretnego zapisu Państwa polityki zwrotów oraz warunków umowy, na których opierają Państwo odmowę zwrotu środków.
Zaznaczam, że nie oczekuję kolejnej ogólnej odpowiedzi stwierdzającej, iż moje konto było „aktywnie używane”. Jeśli jest to podstawa Państwa odmowy, oczekuję jej uzasadnienia w oparciu o odpowiednie dane dotyczące aktywności na koncie.Zachowałem zrzuty ekranu dokumentujące korespondencję z Państwa działem wsparcia, w tym zgłoszenie rezygnacji z dnia 13 sierpnia 2026 r., a także dowody dokonania opłat.Niniejszym wnoszę o ponowne rozpatrzenie sprawy i zwrot kwoty 259,80 PLN (2 × 129,90 PLN) przy użyciu pierwotnej metody płatności.
W przypadku podtrzymania odmowy proszę o potraktowanie niniejszej wiadomości jako oficjalnej reklamacji i przedstawienie ostatecznego stanowiska na piśmie, wraz z dowodami oraz podstawą prawną i umowną uzasadniającą Państwa decyzję. Zastrzegam sobie prawo do dalszego dochodzenia roszczeń za pośrednictwem odpowiednich organów ochrony konsumentów oraz procedur rozwiązywania sporów płatniczych. Wolałbym rozwiązać tę sprawę polubownie i bez dalszej eskalacji.

13. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lisa AI

Hey Julia,

Thank you for the detailed message, and we're sorry this hasn't been resolved yet. We understand you contacted us on 13 August to cancel and were later charged twice, and we'd like to review the full timeline properly rather than give you another general answer.

For your privacy, we recommend not sharing account details in a public review. Please contact us on Instagram at @lisaai_community or at support@lisaai.app with your account email and the screenshots of your 13 August message, and we'll review the cancellation request, both charges and your refund request individually.

You're of course free to pursue any process available to you, and we'll cooperate with any legitimate inquiry. We'd much prefer to resolve this with you directly.

Kind regards,
Lisa AI Support

Vurdert til 1 av 5 stjerner

fraudelent company with entrapment…

fraudelent company with entrapment subscription. AVOID as its difficult to get any money back.

5. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lisa AI

Hey,

We're sorry you came away feeling this way. If you've been charged and would like us to review the subscription or your refund request, we'd be happy to look at your specific case.

Please message us on Instagram at @lisaai_community with the email address on your account, and our team will check the subscription status and the charges with you directly.

Kind regards,
Lisa AI Support

Vurdert til 5 av 5 stjerner

Thank everything is nice

Thank everything is nice, got very quick help 👍👍👍

7. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lisa AI

Hey,

Thank you so much for the kind review! 👍😊

We're really glad you got quick help, that's exactly what we aim for. Thanks for taking the time to share it.

Kind regards,
Lisa AI Support

Vurdert til 1 av 5 stjerner

Cute pet picture draws you in for .99p…then scammed!

Cute pet picture draws you in for .99p then you see it’s £34.99 after 3 days if you don’t cancel ASAP! Total Scam site! Kicking myself now for clicking to see my dog dancing to Beyoncé! But even when you make the little clip it doesn’t have sound or look right! Total junk! AVOID, AVOID, AVOID

7. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lisa AI

Hey Catherine,

We're sorry the clip didn't turn out the way you hoped, and that the subscription side came as a surprise. Some video templates don't include audio, and AI results can vary with the photo used, so a clear, well-lit photo of your dog facing the camera usually gives a much better result.

If you'd like a hand cancelling, or want us to check the clip and your account, please message us on Instagram at @lisaai_community with the email you signed up with and we'll help.

Kind regards,
Lisa AI Support

Vurdert til 1 av 5 stjerner

SCAM*SCAM*SCAM

Viezerikken zijn het. Trap er niet in. Oplichters. SCAM

7. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Lisa AI

Hey Martijn,

We're sorry to hear you feel this way. We'd be happy to look at what happened, check any charges on your account and help cancel the subscription if needed.

Please message us on Instagram at @lisaai_community with the email address you used, and our team will take it from there.

Kind regards,
Lisa AI Support

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv