Excellent customer service. I had a few issues over a very long period as a customer. Every single time the response was swift and instantly very helpful. The problem was usually solved upon the first... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The website is strange to navigate if you've never ordered before; that being said, checkout is painless, and you're given several options for shipping or bundling orders. The major problem I have i... Vis mer
I had to jump through so many hoops to put down an order because I could not make it to checkout on my regular account. I eventually managed to make the order, but I had to do so on a guest account... Vis mer
Selskapet har svart
Rafa, Ayax, Violant y el resto del equipo son grandes profesionales. Cercanos, amables, experimentados y con mucha paciencia. La tienda impecable, el ambiente inmejorable. Mi hijo Mauro y yo hemos en... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
More than fifty years old, Games Workshop is the largest and most successful hobby miniatures company in the world. With nearly six-hundred official Warhammer stores worldwide, and a webstore that ships across the globe, we take pride in our service and we’ll do our level best to make sure you’re getting the most from our products.
Kontaktopplysninger
Storbritannia
- uk.custserv@gwplc.com
- warhammer.com
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Overall good
Depending on the product type it sometimes takes a while to ship. But that’s usually communicated. I’ve never had any issues.
Great customer service from Kelly and…
Great customer service from Kelly and Richard with my order. Very much appreciated.
Good experience
I only ordered a gift card online for a family member’s birthday but I had no problem with navigating my way through, hassle free experience.
Very good and responsive support, nice webstore also
While I personally still prefer the older look and interactive aspects of the webstore from a few years ago, the new UI and appearance is still very clean and easy to navigate. Well organised and very easy to find stuff and information about it also, greatly limiting the confusion someone new to the hobby might encounter otherwise.
Customer service have also been really friendly and responsive each time I've used them before, and although I have my qualms with GW as a company at times its staff have proven to be very consistently polite and reliable.
Overall well integrated webstore, and with very good info and customer service
By the will of the Motive Force
By the will of the Motive Force,
Let no backlog impede its journey,
Let no mislabel cast it into the warp of “pending status.”
Expedite, O Omnissiah, this humble request—
That it may arrive in blessed haste,
Sealed, sanctified, and complete.
Glad to use warhammer plus
Glad to use warhammer plus, website works well, a bit annoying that I often have to login again, but I guess it's good security.
Actually
Actually, I’d love to give 5 stars. But for the ordering and delivery service, I can only give 3 stars.
You place an order, and they say it’ll arrive in 2–3 weeks. After 4 weeks, you follow up and don’t get a response for days.
The corpse cart will live again ha ha
Ordered on line for first time with warhammer straight forward and easy very quick delivery items really well packaged, detail to models second to none, extremely impressed from ordering to delivery Thank you
Easy to order
Easy to order, postage to my local GW shop is an awesome option.
He tenido una buena experiencia
He tenido una buena experiencia, la estructura de compra y pago es muy accesible.
Great Customer Service
Great Customer Service that does its best to correct all problems and find solutions.
Great service and Clear website
Great service and Clear website
Responses were quick
Responses were quick, succinct and exceedingly helpful. There was no hassle with the provided evidence of product defect like i'm used to with alot of similiar companies, and the staff I spoke with were generally very kind.
There is nothing better than free…
There is nothing better than free Warhammer, especially when you wake up to it. I found that I was sent a free voucher and It just so happens the price of the voucher was that of the classic black orc model. With that and warhammer+ model I got with it my day has been predetermined to be a great one, thanks GW!!!
your cart sigan in system sucks it…
your cart sigan in system sucks it replaced items from my cart so had to reorder preorder stuff now have to call customer service on monday as they are not open on preorder days
I was initially having issues with redeeming my Warhammer+ Mini of the Year
I was initially having issues with redeeming my order, I reached out to customer support, the site said it takes on average of 3-4 business days to respond. Within the first two I not only received a response, I was also clearly and concisely told how to redeem it after they did a quick fix of the issue. They also left follow up instructions that were easy to follow in-case I still needed assistance. One of the best customer support interactions I've ever had.
Cancelled my order after several days
Cancelled my order after several days, no explanation. Was a premium collectors edition of a book.
Absolutely disgraceful.
Easy to use!
Easy to use, websites great to navigate, and enjoyed the Warhammer references to the various processing screens!
Beauty in Simplicity
Easy to find product, checkour process isnt pain, "notify me" option is available for out of stock items, easy to navigate for all my favorite warhammer needs. Which are varied and many!
Nothing to complain about
Nothing to complain about. Been using Games Workshop for over thirty years and they have improved a lot. Models are excellent quality and yes expensive but you get what you pay for. No issues with the website and I am over sixty. Love the game, love this site.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








